
EaseMyTrip.ae

Information about EaseMyTrip.ae
, Dubai
Opening hours
- sunday: (closed)
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
top-most travel companies of Dubai and is a trusted name in the travel industry.
Our comment from TravelAgencies.ae about EaseMyTrip.ae:
EaseMyTrip.ae is a travel booking service that has received mixed reviews from its customers.
Many users have praised the platform for its user-friendly interface and excellent customer support. Positive feedback highlights that several customers experienced great service, smooth refund processes, and efficient travel planning through the website.
However, it is important to note that there are significant concerns ranging from poor customer service to accusations of fraudulent practices. Numerous reviews express frustrations about delayed refunds, lack of communication, and issues with ticket confirmations, leading to a sense of mistrust among customers.
Some users reported that they were not able to get in touch easily with customer service or faced rude and unhelpful responses when they did. Additionally, a recurring theme in several negative reviews mentions being charged extra fees without clear justification and not receiving refunds on cancelled bookings.
In summary, while EaseMyTrip.ae offers an intuitive booking experience and is backed by many positive user experiences, potential customers should approach with caution and consider the serious concerns raised in several reviews.
Key Highlights:
- User-friendly booking interface
- Good customer support reported by some users
- Positive experiences in travel planning
Areas of Concern:
- Delayed refunds and poor communication
- Accusations of charging hidden fees
- Ineffective customer service
EaseMyTrip.ae: Reviews
Negative experience: Very Bad experience with Easemytrip, My flight was rescheduled by Airline with 8 hours postponed. I have cancelled the ticket with Airline and full refund was processed by Airline to Easemytrip, but Easemytrip refunded me not full amount, Easemytrip ate my money. I called Easemytrip and asked my money they said that convenience fee & other amount wont be refunded as mentioned in Easemytrip e-ticket. Unfortunately i didn't even receive E-ticket at the time of booking whereas i have received Air ticket directly from Airline. My Point is even though Airline has refunded full amount for their flight reschedule, but this Easemytrip hold & eat our money for nothing. Not at all accepted. I wont book anymore with Easemytrip.
Negative experience: Fully a fraud company. Dont book anything from them .
Negative experience: I have booked a flight ticket for my family from Sharjah to Calicut and cancelled same day since Ease my trip team said there is a fare increase after my booking, then the refund will be get with in 5 to 7 days, now its 11 days over and the refund is not yet done, whenever approach customer care they are saying always about the gate way issue, I seem this is A FRAUD COMAPNY AND WILL BE APPROACH Dubai court for the charting cases. NO ONE SHOULD NOT APPRAOCH THEM FOR TICKETING
Negative experience: I haven't received my refund yet, it's a fraudulent company. Never book from here, I say never.
Negative experience: FAKE company !!!! DO NOT USE IT.
Negative experience: WORST CUSTOMER SERVICE OF ALL TIME!!! So frustrating whenever I am calling them. Call center staffs are irresponsible, no professionalism, keep on lie and blaming others. And one staff even told me he can’t understand cause he is weak in English.
Negative experience: Big Liars. Please do not purchase from them . 8 months and my refund is still pending and no one cares. This business should be reported in DED.
Negative experience: They are lier Staff just lie to not solve problem to customer I bought ticket through their side and they lie to me ticket issue When I call again no body pick up When I come to their office in jlt There is only one staff and office was empty Don't ever buy from their website They are not responsible company You will lost your time and money and staff very very Rude I never meet in my life
Negative experience: i had terrible experience while cancelling my flight booking they refunded much less (on two payments) than the amount displayed during cancellation request
Negative experience: No one picks up the call or answers email
Negative experience: Worst experience by booking here. Will never book again.
Negative experience: These guys are scam . They charged me extra for baggage allowance on a ticket and dint issue it . Call waiting time was 45mins. Not dealing with them anymore
Negative experience: Call waiting time is more than 20 min. No improvement after complaint several time
Negative experience: I bought a ticket from them and then got the confirmation via email and all details are there. I went to the airport at the day of my flight only to be held by the airline as my booking was cancelled according to them. The airline confirmed that the cancellation was made by the agency which is EaseMyTrip. I asked for a refund and rebooked my flight out of my own pocket, Til now I'm chasing them to get my refund. They cancel your flight without prior notice and won't refund you. Beware of this company they steal money. I'm on the process of filing a criminal case
Negative experience: Worst experience with easemytrip booking
Negative experience: Tried to book tickets on Easemytrip Website. Easemytrip did not book tickets even after receiving the money. Visited their bur dubai sales office to know the status of my ticket. I was told easemytrip did not receive money hence booking was not made. Payment gateway confirmed that money was transferred to easemytrip account successfully. Luckily i booked another ticket frok some other website to avoid cancelling my plans. Its 4th day and i am still following up on easemytrip social media platform, their bur dubai office representative for refund of my money. Their insta page is giving same answer from day 1. Lets see how long easemytrip will take to refund the money.
Negative experience: Worst travel agents I have ever dealt with. Never again would I use them. Stayed over an hour on the phone to be transferred to an agent to then having them disconnect the call from their end.
Fantastic experience: Good
Negative experience: My flight was changed to a different one 10 hours earlier without any prior communication. Trying to reach easemytrip via calls and emails - to no luck. Please respond to my email.
Negative experience: They steal your money and use for months and when there date is nearer to you they send email for cancellation reasons Or just play with call to india call to other departments Dont do booking with this company from any portal india or dubai
Negative experience: FRAUDSTER!!!! Worst experience, they are theives money gets deducted without any confirmation and no refund is granted despite of multiple chase-ups Please be aware and register official complaints!!!!!!!!
Negative experience: THEY WILL STEAL YOUR MONEY. NEVER BOOK WITH THEM. I recently booked a flight through their website, but I never received the confirmation or PNR. I kept on calling them, and they replied always the same, "Wait for an hour or so. It will happen." Last at the 4th or 5th call, they responded, saying, i have to pay more to get the PNR." I told them to cancel and refund. They agreed but never got any confirmation or refund. I'm still chasing them for this on a daily basis! Don't fall for their scam, guys! The customer service team is also rude and of no help! They act as if we are calling to claim free tickets from them! I will surely file a case against them if the refund doesn't come through.
Negative experience: A bunch of thieves! DO NOT GO FOR THIS SITE nor fall for their scams. We bought ticket through them back in June 2023, they never confirmed the booking, then end of july when we chased, they informed that booking was rejected, and been chasing since then to get our money back (almost 3000 AED) and they just keep lying. Filing a case with Dubai ecrime, but not much hopes of getting our money back, hence alerting everyone NOT TO FALL FOR THEIR SCAM.
Negative experience: Never go for this site to book anything. As so many people have complained, once you book they call and ask for more money to confirm. If you need peace of mind don’t book with these scammers. All the positive reviews here are fake
Fantastic experience: Nice
Fantastic experience: Good aap
Fantastic experience: Great
Fantastic experience: Good
Fantastic experience: Great
Fantastic experience: Good
Fantastic experience: Good App
Fantastic experience: Excellent support
Positive experience:
Fantastic experience: Good
Fantastic experience: Nice
Fantastic experience: Nice service
Fantastic experience: Good app
Fantastic experience: Good
Fantastic experience: Great
Fantastic experience: Excellent app
Fantastic experience: Best travel portal.
Fantastic experience: Great service
Fantastic experience: Great experience!!
Fantastic experience: Nice
Fantastic experience: Great
Fantastic experience: Excellent
Fantastic experience: Nice service
Fantastic experience: Great experience
Fantastic experience: Great service
Fantastic experience: Good experience
Fantastic experience: Awesome company
Fantastic experience: Nice services
Fantastic experience: Great work
Fantastic experience: Nice experience
Fantastic experience: Excellent travel platform
Fantastic experience: Excellent support
Fantastic experience: Good app
Fantastic experience: Good customer support
Fantastic experience: Best app
Fantastic experience: Nice job
Fantastic experience: Great job
Fantastic experience: That was a great experience !
Fantastic experience: The best of the services
Fantastic experience: Nice customer service
Fantastic experience: There interface is good
Negative experience: Wrost customer service
Fantastic experience: Very nice experience
Fantastic experience: NICE CUSTOMER SERVICE.
Negative experience: Worst customer service in dubai.
Fantastic experience: Best customer service
Fantastic experience: Great people there.
Fantastic experience: Great experience overall...!!!!
Fantastic experience: Their website is super easy
Fantastic experience: Very nice experience
Fantastic experience: Great customer support
Fantastic experience: Best franchise to work with
Fantastic experience: Good app
Fantastic experience: Their app is superb. Simple ui
Positive experience: Had good experience with this company.
Fantastic experience: Excellent customer experience team
Fantastic experience: Good experience and good supporting staff
Fantastic experience: People are so generous over there.
Fantastic experience: Best service and customer support
Fantastic experience: Their refund process is smooth
Fantastic experience: Really easing the trips with easy to use UI.
Fantastic experience: It was great experience for me.
Fantastic experience: Great customer support.
Fantastic experience: Good site to book your tickets.
Negative experience: Too Bad Service... Not responding
Fantastic experience: Excellent team . keep it up
Fantastic experience: Excellent experience best travel partner
Fantastic experience: Best packages and great service
Fantastic experience: Good customer support
Fantastic experience: Fab app .Keep it up
Fantastic experience: Great customer service
Fantastic experience: Great customer care
Fantastic experience: Excellent team members. Got my booking instantly confirmed
Fantastic experience: They are champs in case of customer experience. Keep it going
Fantastic experience: Best customer support . I got my refund for cancelled flight thanks
Negative experience: Nice site to book your ticket but the service once book ticket got pending and asking for more money to confim
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