EaseMyTrip.ae

Shop# G01, Plot 656-0, Dr. Saeed Al Yousef Complex, , Dubai
Shop# G01, Plot 656-0, Dr. Saeed Al Yousef Complex
, Dubai
+97143035888

Opening hours

  • sunday: (closed)
  • monday: 0h-0h
  • tuesday: 0h-0h
  • wednesday: 0h-0h
  • thursday: 0h-0h
  • friday: 0h-0h
  • saturday: 0h-0h

top-most travel companies of Dubai and is a trusted name in the travel industry.

Our comment from TravelAgencies.ae about EaseMyTrip.ae:

EaseMyTrip.ae is a travel booking service that has received mixed reviews from its customers.

Many users have praised the platform for its user-friendly interface and excellent customer support. Positive feedback highlights that several customers experienced great service, smooth refund processes, and efficient travel planning through the website.

However, it is important to note that there are significant concerns ranging from poor customer service to accusations of fraudulent practices. Numerous reviews express frustrations about delayed refunds, lack of communication, and issues with ticket confirmations, leading to a sense of mistrust among customers.

Some users reported that they were not able to get in touch easily with customer service or faced rude and unhelpful responses when they did. Additionally, a recurring theme in several negative reviews mentions being charged extra fees without clear justification and not receiving refunds on cancelled bookings.

In summary, while EaseMyTrip.ae offers an intuitive booking experience and is backed by many positive user experiences, potential customers should approach with caution and consider the serious concerns raised in several reviews.

Key Highlights:

  • User-friendly booking interface
  • Good customer support reported by some users
  • Positive experiences in travel planning

Areas of Concern:

  • Delayed refunds and poor communication
  • Accusations of charging hidden fees
  • Ineffective customer service
Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

EaseMyTrip.ae: Reviews

3.8/5 (124 Reviews)
Dinesh Sivaram 1 year ago

Negative experience: Very Bad experience with Easemytrip, My flight was rescheduled by Airline with 8 hours postponed. I have cancelled the ticket with Airline and full refund was processed by Airline to Easemytrip, but Easemytrip refunded me not full amount, Easemytrip ate my money. I called Easemytrip and asked my money they said that convenience fee & other amount wont be refunded as mentioned in Easemytrip e-ticket. Unfortunately i didn't even receive E-ticket at the time of booking whereas i have received Air ticket directly from Airline. My Point is even though Airline has refunded full amount for their flight reschedule, but this Easemytrip hold & eat our money for nothing. Not at all accepted. I wont book anymore with Easemytrip.

forhan jakir sajib 1 year ago

Negative experience: Fully a fraud company. Dont book anything from them .

Fazil Mullungal 1 year ago

Negative experience: I have booked a flight ticket for my family from Sharjah to Calicut and cancelled same day since Ease my trip team said there is a fare increase after my booking, then the refund will be get with in 5 to 7 days, now its 11 days over and the refund is not yet done, whenever approach customer care they are saying always about the gate way issue, I seem this is A FRAUD COMAPNY AND WILL BE APPROACH Dubai court for the charting cases. NO ONE SHOULD NOT APPRAOCH THEM FOR TICKETING

Aadhil Sanu 1 year ago

Negative experience: I haven't received my refund yet, it's a fraudulent company. Never book from here, I say never.

Timothée Hintzy 1 year ago

Negative experience: FAKE company !!!! DO NOT USE IT.

Mina Kim 1 year ago

Negative experience: WORST CUSTOMER SERVICE OF ALL TIME!!! So frustrating whenever I am calling them. Call center staffs are irresponsible, no professionalism, keep on lie and blaming others. And one staff even told me he can’t understand cause he is weak in English.

Day2Day Dubai 1 year ago

Negative experience: Big Liars. Please do not purchase from them . 8 months and my refund is still pending and no one cares. This business should be reported in DED.

Serey Benew 1 year ago

Negative experience: They are lier Staff just lie to not solve problem to customer I bought ticket through their side and they lie to me ticket issue When I call again no body pick up When I come to their office in jlt There is only one staff and office was empty Don't ever buy from their website They are not responsible company You will lost your time and money and staff very very Rude I never meet in my life

mahmoud rashed 1 year ago

Negative experience: i had terrible experience while cancelling my flight booking they refunded much less (on two payments) than the amount displayed during cancellation request

AJINKYA Soundankar 1 year ago

Negative experience: No one picks up the call or answers email

deepak jain 1 year ago

Negative experience: Worst experience by booking here. Will never book again.

Mithun Dharmapal 1 year ago

Negative experience: These guys are scam . They charged me extra for baggage allowance on a ticket and dint issue it . Call waiting time was 45mins. Not dealing with them anymore

Ketan Pitaliya 1 year ago

Negative experience: Call waiting time is more than 20 min. No improvement after complaint several time

Joel Tan 1 year ago

Negative experience: I bought a ticket from them and then got the confirmation via email and all details are there. I went to the airport at the day of my flight only to be held by the airline as my booking was cancelled according to them. The airline confirmed that the cancellation was made by the agency which is EaseMyTrip. I asked for a refund and rebooked my flight out of my own pocket, Til now I'm chasing them to get my refund. They cancel your flight without prior notice and won't refund you. Beware of this company they steal money. I'm on the process of filing a criminal case

y m 1 year ago

Negative experience: Worst experience with easemytrip booking

Jayesh Dubey 1 year ago

Negative experience: Tried to book tickets on Easemytrip Website. Easemytrip did not book tickets even after receiving the money. Visited their bur dubai sales office to know the status of my ticket. I was told easemytrip did not receive money hence booking was not made. Payment gateway confirmed that money was transferred to easemytrip account successfully. Luckily i booked another ticket frok some other website to avoid cancelling my plans. Its 4th day and i am still following up on easemytrip social media platform, their bur dubai office representative for refund of my money. Their insta page is giving same answer from day 1. Lets see how long easemytrip will take to refund the money.

Khaled el saheb 1 year ago

Negative experience: Worst travel agents I have ever dealt with. Never again would I use them. Stayed over an hour on the phone to be transferred to an agent to then having them disconnect the call from their end.

कृष्ण पाल 1 year ago

Fantastic experience: Good

Kate Polenok 1 year ago

Negative experience: My flight was changed to a different one 10 hours earlier without any prior communication. Trying to reach easemytrip via calls and emails - to no luck. Please respond to my email.

jitesh Manglani 1 year ago

Negative experience: They steal your money and use for months and when there date is nearer to you they send email for cancellation reasons Or just play with call to india call to other departments Dont do booking with this company from any portal india or dubai

daril rebello 1 year ago

Negative experience: FRAUDSTER!!!! Worst experience, they are theives money gets deducted without any confirmation and no refund is granted despite of multiple chase-ups Please be aware and register official complaints!!!!!!!!

nizam muhammed 1 year ago

Negative experience: THEY WILL STEAL YOUR MONEY. NEVER BOOK WITH THEM. I recently booked a flight through their website, but I never received the confirmation or PNR. I kept on calling them, and they replied always the same, "Wait for an hour or so. It will happen." Last at the 4th or 5th call, they responded, saying, i have to pay more to get the PNR." I told them to cancel and refund. They agreed but never got any confirmation or refund. I'm still chasing them for this on a daily basis! Don't fall for their scam, guys! The customer service team is also rude and of no help! They act as if we are calling to claim free tickets from them! I will surely file a case against them if the refund doesn't come through.

Sam Ayoub 2 years ago

Negative experience: A bunch of thieves! DO NOT GO FOR THIS SITE nor fall for their scams. We bought ticket through them back in June 2023, they never confirmed the booking, then end of july when we chased, they informed that booking was rejected, and been chasing since then to get our money back (almost 3000 AED) and they just keep lying. Filing a case with Dubai ecrime, but not much hopes of getting our money back, hence alerting everyone NOT TO FALL FOR THEIR SCAM.

DIY Bill 2 years ago

Negative experience: Never go for this site to book anything. As so many people have complained, once you book they call and ask for more money to confirm. If you need peace of mind don’t book with these scammers. All the positive reviews here are fake

Radhika Babbar 2 years ago

Fantastic experience: Nice

Pradeep Sharma 2 years ago

Fantastic experience: Good aap

Vaibhav Nailwal 2 years ago

Fantastic experience: Great

Deepak Arora 2 years ago

Fantastic experience: Good

kamal Narayan 2 years ago

Fantastic experience: Great

Rupan Rawat 2 years ago

Fantastic experience: Good

Vishnu Sharma 2 years ago

Fantastic experience: Good App

Devika Sharma 2 years ago

Fantastic experience: Excellent support

Sajinkurishinkal 2 years ago

Positive experience:

Riyal Pari 2 years ago

Fantastic experience: Good

Naman Gupta 2 years ago

Fantastic experience: Nice

Sonam Ansari 2 years ago

Fantastic experience: Nice service

Rishi Goswami 2 years ago

Fantastic experience: Good app

Vishal Nagar 2 years ago

Fantastic experience: Good

Yash Gour 2 years ago

Fantastic experience: Great

Vishal Kumar 2 years ago

Fantastic experience: Excellent app

Neha Singh 2 years ago

Fantastic experience: Best travel portal.

Sumit Kumar 2 years ago

Fantastic experience: Great service

yashika sain 2 years ago

Fantastic experience: Great experience!!

anju sharma 2 years ago

Fantastic experience: Nice

Daivik Ghai 2 years ago

Fantastic experience: Great

Aradhana Gupta 2 years ago

Fantastic experience: Excellent

M.l. Babbar 2 years ago

Fantastic experience: Nice service

Chandan Sharma 2 years ago

Fantastic experience: Great experience

Mahi Shakya 2 years ago

Fantastic experience: Great service

Radha Tiwari 2 years ago

Fantastic experience: Good experience

Sonali Singh 2 years ago

Fantastic experience: Awesome company

Charu Khurana 2 years ago

Fantastic experience: Nice services

Devanshi Sharma 2 years ago

Fantastic experience: Great work

Rohit Baghel 2 years ago

Fantastic experience: Nice experience

Patricia Angelo 2 years ago

Fantastic experience: Excellent travel platform

Arpit Shukla 2 years ago

Fantastic experience: Excellent support

Manveer Solanki 2 years ago

Fantastic experience: Good app

Jeetendra Jaat 2 years ago

Fantastic experience: Good customer support

Vivek Sharma 2 years ago

Fantastic experience: Best app

Raina Mishra 2 years ago

Fantastic experience: Nice job

Harshit Singh HS 2 years ago

Fantastic experience: Great job

Anushka Mishra 2 years ago

Fantastic experience: That was a great experience !

Aniket Chandra 2 years ago

Fantastic experience: The best of the services

Pawan Singh 2 years ago

Fantastic experience: Nice customer service

Tejpal Singh 2 years ago

Fantastic experience: There interface is good

Muhd Rashad 2 years ago

Negative experience: Wrost customer service

suraj kumar 2 years ago

Fantastic experience: Very nice experience

Ankita Joshi 2 years ago

Fantastic experience: NICE CUSTOMER SERVICE.

Ahmad EL Rayes 2 years ago

Negative experience: Worst customer service in dubai.

harshpreet kaur 2 years ago

Fantastic experience: Best customer service

rhythm singh 2 years ago

Fantastic experience: Great people there.

Aana 2 years ago

Fantastic experience: Great experience overall...!!!!

Suresh Ojha 2 years ago

Fantastic experience: Their website is super easy

Samveal 2 years ago

Fantastic experience: Very nice experience

MD MAHBOOB KHAN 2 years ago

Fantastic experience: Great customer support

Sudhanshu Ranjan 2 years ago

Fantastic experience: Best franchise to work with

Premchand Yadav 2 years ago

Fantastic experience: Good app

Nitin Sharma 2 years ago

Fantastic experience: Their app is superb. Simple ui

Avni Thakur 2 years ago

Positive experience: Had good experience with this company.

Jayant Sharma 2 years ago

Fantastic experience: Excellent customer experience team

Shruti Shakya 2 years ago

Fantastic experience: Good experience and good supporting staff

Ayush Sandhu 2 years ago

Fantastic experience: People are so generous over there.

Aakash Thakur 2 years ago

Fantastic experience: Best service and customer support

Aarti Routela 2 years ago

Fantastic experience: Their refund process is smooth

Anmol Dixit 2 years ago

Fantastic experience: Really easing the trips with easy to use UI.

Himanshu Choudhary 2 years ago

Fantastic experience: It was great experience for me.

rexal rocksss 2 years ago

Fantastic experience: Great customer support.

Tanya Ranjan 2 years ago

Fantastic experience: Good site to book your tickets.

Dilip Bondada 2 years ago

Negative experience: Too Bad Service... Not responding

POONAM MAITY 2 years ago

Fantastic experience: Excellent team . keep it up

Anita devi 2 years ago

Fantastic experience: Excellent experience best travel partner

Ujjwal Garg 2 years ago

Fantastic experience: Best packages and great service

Yogesh Goswami 2 years ago

Fantastic experience: Good customer support

Zeeshan Zafar 2 years ago

Fantastic experience: Fab app .Keep it up

Shweta Singh 2 years ago

Fantastic experience: Great customer service

Yogesh Kumar 2 years ago

Fantastic experience: Great customer care

Neel Dev 2 years ago

Fantastic experience: Excellent team members. Got my booking instantly confirmed

DIMPAL KUMARI 2 years ago

Fantastic experience: They are champs in case of customer experience. Keep it going

Ankit Sharma 2 years ago

Fantastic experience: Best customer support . I got my refund for cancelled flight thanks

Md Reyazuddin 2 years ago

Negative experience: Nice site to book your ticket but the service once book ticket got pending and asking for more money to confim

Leave your opinion about EaseMyTrip.ae:

1 = bad
5 = Excellent

EaseMyTrip.ae appears in the following listings:

Other travel agencies that might interest you

5 (7)
Sky Flying Travel And Tourism Co. LLC
Sky Flying Travel And Tourism Co. LLC

Sky Flying Travel And Tourism Co. LLC

See address and contact data
Brass II - M5 Building 159 - Khalid Bin Al Waleed Rd - , Dubai
+971554170829
5 (11)
Happy Land Tourism

Happy Land Tourism

See address and contact data
Plaza . Sharf DG Metro station - 304 Al Raffa St - , Dubai
+971569495992
4.8 (26)
Safah Paradise Tourism LLC (Travel Agency in Dubai)

Safah Paradise Tourism LLC (Travel Agency in Dubai)

See address and contact data
Brass II Building - Office No. 105 - near Saraf DG Metro - , Dubai
+971521517367
BLUE NILE

BLUE NILE

See address and contact data
105 Khalid Bin Al Waleed Rd - , Dubai
4 (7)
Pokhara Travel & Tourism LLC

Pokhara Travel & Tourism LLC

See address and contact data
Khalid Bin Al Waleed rd - 7 Al Suq St - , Dubai
+97144457791
5 (1)
SHOOTING STAR TRAVELS AND TOURISM
SHOOTING STAR TRAVELS AND TOURISM

SHOOTING STAR TRAVELS AND TOURISM

See address and contact data
near Sharaf DG metro starion - , Dubai
+971524280599
4.1 (9)
Admire Travel & Tourism L.L.C

Admire Travel & Tourism L.L.C

See address and contact data
27 41st St - , Dubai
+97142382073
Sharaf DG Metro Station Exit 3

Sharaf DG Metro Station Exit 3

See address and contact data
20 41st St - , Dubai
+971505261289
5 (1)
Muhaimina Travel Agency Co.LLC
Muhaimina Travel Agency Co.LLC

Muhaimina Travel Agency Co.LLC

See address and contact data
Souk Al Beer - , Dubai
+971565863924
4.6 (200)
KLASHRA TRAVEL AND TOURISM
KLASHRA TRAVEL AND TOURISM

KLASHRA TRAVEL AND TOURISM

See address and contact data
Souk - Shop No:F - 30 Al Fahidi St - , Dubai
+971509810502
5 (17)
Sandy Travel & Tourism LLC

Sandy Travel & Tourism LLC

See address and contact data
Souq Meena Bazaar - 3 64 St - , Dubai
+971565474402
5 (5)
Desert Planners Tourism LLC

Desert Planners Tourism LLC

See address and contact data
Shop no. 16, Al Khalafi Buliding, B/H York international Hotel near Sharaf DG Metro station Exit 03Bur Dubai - , Dubai
+97143546677

Add your travel agency to our directory for free

If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.

Add your company for free

The largest directory of travel agencies in United Arab Emirates

Find the best travel agencies near you