Mangrove Travel and Tourism LLC
Information about Mangrove Travel and Tourism LLC
, Abu Dhabi
Opening hours
- sunday: 9h-21h
- monday: 9h-21h
- tuesday: 9h-21h
- wednesday: 9h-21h
- thursday: 9h-21h
- friday: 13h-21h
- saturday: 9h-21h
Your trusted Travel Agency! YOUR BEST TRAVEL PARTNER IN UAE
02 555 4704
0502689501
Our comment from TravelAgencies.ae about Mangrove Travel and Tourism LLC:
Mangrove Travel and Tourism LLC is a renowned travel agency based in the United Arab Emirates, recognized for its exemplary customer service and efficient visa processing. The agency is appreciated for:
- Fast and reliable service: Many clients have reported quick visa approvals and hassle-free transactions.
- Helpful staff: Special mentions go to agents like Ms. Karen, Ms. Jing, and Ms. Carissa for their outstanding support and professionalism.
- Great customer follow-up: The agency regularly keeps clients updated throughout their visa application processes.
- Good rates: Customers have praised the competitive pricing offered for various travel services.
However, there have been some concerns raised by a minority of clients regarding customer care and miscommunication. Some users expressed dissatisfaction with the handling of complaints and the efficiency of response from certain staff members. Despite these issues, the overall sentiment remains positive, and many customers indicate they would recommend the agency to others for their travel needs.
Mangrove Travel and Tourism LLC: Reviews
Fantastic experience: Thank you so much po ma'am Aisha simula 2019 I trusted you until now 2024 thank you so much po... Salamat Rin Po SA staff mo po si ma'am Karen❤️ Bukas Dito na po Kapatid ko
Fantastic experience: Thank you so much, Mangrove Travel and Tourism!! Great service, Keep up the amazing work.
Fantastic experience: Great service
Fantastic experience: Very helpful in processing of visa
Fantastic experience: Expect and fast reliable service.
Fantastic experience: They provide a very nice service..5 star for me
Positive experience: Thank you so much MANGROVE TRAVEL AND TOURISM. I was able to get my kids and brother without any problem. They Will accommodate all your queries and assist you in every steps needed. Follow up you every now and then. Thank you so much, specially to Ms. Karen for hassle free transactions. Till next travel booking guys.. SHUKRAN❤️
Fantastic experience: Great service, exceptional and also the best rates. 2nd time to use their service and have not been disappointed. Keep up the amazing work.
Negative experience: The worst customer care experience ever. They are even hang-up the phone while talking to them. Not recommended at all.
Fantastic experience: my family visa was approved fast... thanks mangrove travel
Negative experience:
Negative experience: Worst travel agency, not recommendable.
dummy account. send ur invoice here
Negative experience: Not recommended. Pabaya mga staff. Di ngrerefund sa paluwal na pera. Idedelay ng idedelay papel nyo. Mapepenalty kayo. Maccancel ang labour contract nyo ng di kau iniinform kaya mpepenalty kayo. Mag ingat.
Negative experience: Worst Travel agency ever. Don't let them waste your money and time.
dummy accountsend ur invoice services here what u talking about mam
Fantastic experience: I WOULD LIKE TO SAY THANK YOU MANGROVE TRAVEL AND TOURISM LLC.MA'AM AISHA AND MA'AM MARIA FOR EXCELLENT JOB AND VERY HELPFUL TO PROVIDE MY BROTHER NEEDS FOR HIS VISA.I WILL ALWAYS ASSURE COMING BACK AND SPREAD YOUR AMAZING TEAM GOD BLESS YOU ALL
Thanks so much mam..God bless
Negative experience: the most worst experience in my life until now im still remember,how they are giving problem to me..and also im very disapointed when they file a abscon to me without informing,...they are not helpful,,,please select a trusted agency..
Hi mr joseph cadampog as per our records july 22 2022 its ur last day and july 21 ur frnd or sister apply ur visa from us.. 3Days she always asking f we can apply wt out payment ..as per immigration we're paying cash the application..i dont know f ur dealing wt someone else not derict from us. 1 lady name juliecar ur connected wt her.Since that year u didnt renew ur visa . U didnt go exit. SO the supplier file the absconded case against u so that thy can apply a new visit visa to others.this is not under our hand immigration asking them and immigration give approved.hopefully u understand ur status now.cl
Negative experience: Before I aaply the family visa service. The agent told me that the amount 6500 is included the medical and after I paid the full amount ...they told me again that its not included the medical ...so please be carefull so that it will not happen to you.. thank you.
Negative experience: Poor service not recommended
How me help u sir? We didnt do any services on u..
Fantastic experience: I would like to express my sincere gratitude to Mangrove Travel and Tourism for their excellent service. All the staff were professional and helpful, but I would particularly like to commend Ms. Ann for her outstanding assistance. She was incredibly resourceful and went the extra mile to ensure my brother needs were met.
Negative experience: Worst travel agency ever,the agency's negligence was severe, my parents paid fines because their visa was overdue, they should be the ones who know when the visa expires and when they should book to go home, then when we asked the manager about it we are still to blame
Were sorry for that its cause of immigration system mam not from our hand.
Negative experience: I had a very bad experience with this travel agency. The customer service was very poor. If you have any questions or issues, the manager is very rude and they will not treat you in a friendly manner.
Fantastic experience: Thanks Ms jing
Fantastic experience: Special thanks to ma'am jhing. Napakabait at lagi po nag update. Smooth transaction. I will recommend to All my friends. Thankyou again ma'am Jhing
Fantastic experience: Thankyou Ms jing! Super kind and sobrang bawi kasi grabe yung pag assist!! #mangrovetravel #PH-UAE #Jinglangmaganda
Fantastic experience: Thanks Ms. Jing
Thanks your review mam
Fantastic experience: Thank mam jing your excellent
Fantastic experience: Hassle free transaction. Thank you ms. Jing for responding to all my queries.
Fantastic experience: Thanks kay ms jing... very accomodating and patient
Fantastic experience: Thankyou po kay miss jing for assistance
Fantastic experience: thanks to ms jing super kind and accomodating.
Fantastic experience: Hi Thank you po Ms. Jing..☺️☺️
Fantastic experience: Thanks to Ms.Jing for the services she's offering me whenever I need to travel.
Fantastic experience: Very fast & trusted... thanks a lot to Ms. Carissa and all staff.
Fantastic experience: Legit and fast services thankyou sir Jaypee for assisting us.
Negative experience: Worst travel agency not recommended you will regret after.i've been waiting for my visa for almost 3 months until now no update about my emirates id.
Thanks for your review sir.. kindly send us your contact number so we can call u regarding your concern.
Fantastic experience: Kudos to this travel agency for fast and smooth transaction! All thanks to JP and Maria for being accommodating enough to process my visa request needs. Will definitely comeback and spread about this amazing team out there!
Fantastic experience: Mangrove travel & tourism is one of the best travel agencies I've known in UAE. Ms. Carissa did a job well done, very prompt and accommodating. We received the visa within 3 days fast and no hassle. Highly recommended.
Fantastic experience: Thank you so much Mangrove Travel and Tourism for fast processing my tourist visa. Specially to agent Kim thank you for assisting me. Highly recommended and legit agency in UAE ❤️
Fantastic experience: I have a good experience in this travel agency since last 3 months and the staff are kind and always there to accomodate you.. Like Miss Carissa... They always updating me for my papers also my visa that came so fast.... Thank you Mangrove Travel and Tourism Agency for your good job.... GOD BLESS YOU ALWAYS.....
Fantastic experience: I'd like to thank one of the Agent there her name is Jing. Her assistance was excellent. I recommend her service towards her clients. She's really good in her work.
Fantastic experience: Fast and legit travel agency highly recomended here in abudhabi mangrove travel and toursm thankyou to my agent Jaypee . For always follow up my visa .
Fantastic experience: MANGROVE TRAVEL AND TOURISM LLC Ma’am Aisha and their staff JP are wonderful to work with. Always on top of the travel requirements, bookings and all the sundry details that were communicated to us in a timely manner. They made all the preparation for our visas, tickets travel needs easy and we felt reassured that all was taken care of. I highly recommend this agency. God Bless everyone!
Fantastic experience: Thankful
Negative experience: The worst experience I ever had! Never ever trust this travel company liar, unprofessional agent special mention to JAYPEE kapal Ng Mukha nakakuha na Ng pera pinabayaan na Ang clients nila..napaka walang hiya naturingan pa kabayan! Pwede, the big sheeeett!!!!!
Fantastic experience: highly recomended and very fast transaction .
Fantastic experience: Got my visa here. Very smonth transaction and will guide you until the time you will exit. Thanks to Ate Carissa for the big help. Definitely recommend this travel and tours
Fantastic experience: Thank you so much Mangrove Travel and Tourism. Special mentioned to my agent JAYPEE thank you for assisting me. Highly recommended and legit agency in UAE! ❤️
Fantastic experience: I recently had the pleasure of using mangrove travel and tourism services. With the help of Ms. Carissa. I must say it was a thoroughly enjoyable experience from start to finish. Since I reached out to inquire about my boyfriends visa. Ms. Carissa was prompt in her response and provided me with clear and detailed information. She took the time to understand my specific needs and made sure all my questions were answered thoroughly. Her professionalism, knowledge, and swift assistance have made a significant positive impact to my boyfriends travel here in UAE. I am incredibly grateful for her support, and I couldn't be more pleased with the results. Thank you, Ms. Carissa for your exceptional service! Really appreciate your effort. Keep making your customers happy and keep up the great work!
Fantastic experience: highly recommended....
Fantastic experience: Good and fast service. Thank you to agent jing who assist me. Good job❤️
Fantastic experience: Good experience exit abudhabi to oman..visa approved very fast...thanks to sir jp for always updating.....recommended..
Thank you for the trust ma'am..
Fantastic experience: Mga kabayan highly recommended
Negative experience: Never ever trust a kabayan! Lalo na sa agency na to. Whoever runs this agency should be closed. My God kala mo wala na manloloko sa gulf region but still they exist they know how to play with you like uneducated person. Ewan ko bat nagooperate pa tong company na to. Worst ever. Magnanakaw ng pera....
Fantastic experience: Perfect
Fantastic experience: Perfect and very nice travel agency
Fantastic experience: ilove this agency very fast and good services
Negative experience: Worst customer service! Train your staff to be more professional. Magaling lang kayo sa kakasayaw sa Tiktok. Mangrove was way better nung time na nanjan sila Maria.
Negative experience: I don't recommend this to anyone!!!
Negative experience: The worst agency ever..not recommended.
Fantastic experience: fast approval and top realable agency..
Fantastic experience: BEST TRAVEL AGENCY in UAE.. friendly staff and very accomodating, rates and offer are fantastic.. best one for recommendations.
Negative experience: Nice and good office if you want to travel, come and purchase here your tickets and visa
Negative experience: They didn’t explain very well about the baggage, after you pay no baggage included !
Negative experience: Very Bad travel agency, I cannot trust them anymore. Please dont go this agency again.
https://vt.tiktok.com/ZSN3Go3ym/
Negative experience: A TOTAL WASTE OF TIME and MONEY !!! Been waiting for my visa process for almost 3 months now without any update or response from agents. Regrets are really in the end. I hope i could still turn back time and never went with this agency!
Negative experience: Worst Travel Agency, I paid cash worth 25,000 AED and now they run away, they blocked me! They didnot even process any paper, then i had no choice I complained them. guys dont waste your time NOT RECOMMENDED!!
False reviewhttps://vt.tiktok.com/ZSN3Go3ym/
Negative experience: An utter wastage of time. You simply only wait keep them calling for visa update. None of the people whom they call agents have any update regarding any work. You have to get behind them to get your work done. None of them take any responsibility. I contacted just by looking at the reviews but truly says it was worth wasting my time. Really disappointing. If there would be no star I could have given that to them. Just a suggestion for you VALUR CUSTOMER TIME
Negative experience: Sobrang bagal ng services, sobrang mahal pa ng singil. Not recommended.
sir further a do may we asked what services did you asked?and also regarding our charges of our services it might be base on the SERVICES that we Offered to our valuable clients!THANK YOU VERY MUCH!!
Negative experience: Don't ever try their service. Worst kabayan travel agency. Kabayan pa mandin. From their marketing to sales to prices. Walang maganda sa serbisyo. Instead of dancing in tiktok, educate your staffs to become more professionals.
Positive experience: Wonderful experience and friendly staff especially Mr. Denis.
Negative experience: very bad service never seen in my life unreasonable staff
Negative experience: Unexperienced, frauds, don't get in to their trap.
Fantastic experience: Great people to deal with
Fantastic experience: Professional service... Best travel agency.
Negative experience: Worst of the worst people you will deal with. please dont waste ur time and money on this agency dont give ur self a stress that u cant control.
Hi sir,with regards to your feedback,how our staff deal with you?and let me know the agent you where dealing withso that we can give him/her advice..thank you
Negative experience: Worst travel agency! They won’t care about you after purchasing visa and tickets from them. As a Pinoy travel agency, they only care for business! Very expensive! Worst admin and staff! Everything is worst in this agency, from people to rate to service! Definitely NOT RECOMMENDED!
Sir in this connection we would like to clarify those things regarding what happened to your brother (offloaded and certain problems in expiration of his Visa)1st you didn't informed us regarding about the PURCHAISING OF TICKET in another AGENCY, and your not asked anymore our Company to Re Booked your brothers ticket and also Sir regarding about the charges in RE BOOKING charges, it depends on the AIRLINES charges Fee who deducted to the certain amount of your payments.in this connection sir may we asked your favorable considerations about what happened sorry for the inconvienced!We hope soon that you can still avail our Offered Services.Again this the MANGROVE TRAVEL AND TOURISM LLC DUBAI AND ABU DHABI BRANCH..GOOBLESS AND MABUHAY!!
Negative experience: We book a package from this travel agency last December 2021. We paid 2800 aed for one month visa and ticket manila to abu dhabi. Which is too expensive but because of this travel agent alexis is so convincing we agreed and we paid full payment But this travel agent name alexis seems like she doesnt know what shes doing in the first place. She doesnt even know how to assist their client in good manners my god. And every documents you need to edit has a price and asking for payment which is in the first place theres no money involve in this editing but as per today asking for the payment for the documents need for editing. And one more thing again we need to rebook the ticket and asking again for rebooking fee. Very bad sevice
Positive experience: Wonderful service and great travel packages!
Negative experience: Took almost 2months to process my wife's visa, we applied last May 23, 2021. When it's finally finished on July 13, we went to take her passport and my Emirates Id and they gave us another person's EID so we gave it back and waited for the correct one. After 2 weeks of following up still there's no update about my EID. Very unorganized, until now we still waiting for the Emirates ID.
Fantastic experience: Super friendly and accommodating.. Very fast and reliable transaction.. Trustworthy Company..
Fantastic experience: Highly recommend mangrove fast and good services specially Mr John.thank you so much for your assistance.keep it up.
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