Rayna Tours and Travels
Information about Rayna Tours and Travels
, Dubai
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-18h
Discover the ultimate in leisure travel experience with Rayna Tours, your trusted partner for all your travel needs. Our extensive range of tour packages and activities cater to all genres of travellers offering the perfect balance of fun, adventure, and relaxation. With our expert team taking care of all the travel planning, you can sit back, relax, and enjoy a hassle-free journey. Explore new cultures and create unforgettable memories that will last a lifetime with Rayna Tours. Don't wait any longer to embark on your next adventure. Visit our website today and start planning your perfect getaway with Rayna Tours.
Rayna Tours and Travels: Reviews
Negative experience: Poor service, not recommended. Poor quality of service. Jimson was the assistance provided, he refused to support last moment. The company will be order + force you to sit with strangers and hinder your comfort and spoil the entire travel. Other guests will be given priority. There is no support for refund either so if u fail to follow their orders you’ll just loose money and be made fool of. Thanks Dubai, you’ve got the worst staff
Dear Mr. Kashish,Thank you so much for your time out in reviewing your experience. We regret to hear that; you weren't pleased with our service. However, it's helpful to know how our guests experience each individual service, as we take into consideration of each and every feedback that we came across in order to improve the quality of our services.We will use your feedback to make the necessary improvements to our services and communication processes.With Warm Regards,Guest Experience TeamRayna Destination Management
Negative experience: Driver anees for Dubai city tour full day Iqe booked was talking too rudely with the guest . Very poor service by him
Dear Mr. BrijeshGreetings from RAYNA Destination Management Thank you for writing back to us regarding our services and, we apologies for the inconveniences caused. We would like to hear more about this situation, kindly we request you to reply back to [email protected] with your booking reference # or Bill # and we shall look into this situation. With Warm regards Guest ExperienceRayna Destination Management
Fantastic experience: Dealing with Mr. Abishekh was a great experience. Had to change the date twice due to other commitments and he was willing to accept the changes without any questions. He also made sure that our requests were taken care of. The Desert Safari experience was also very good. The driver was also very co-operative, was a good guide as well and knew what he was doing. Overall the whole experience from booking to drop-off back at the hotel deserves a 5 star rating.
Dear Ms IrfazaAt the outset, we would like to thank you for choosing Rayna Destination Management as your Service Provider and are glad to learn that we were able to meet your expectations in service delivery. We hope to be of service again to you and your family in the near future.With Warm regardsGuest ExperienceRayna Destination Management
Negative experience: Very bad management
Dear Sir Greetings from RAYNA Destination Management Thank you for writing back to us regarding our services and, we apologies for the inconveniences caused. We would like to hear more about this situation, kindly we request you to reply back to [email protected] with your booking reference # or Bill # and we shall look in to this situation. With Warm regards Guest ExperienceRayna Destination Management
Fantastic experience: Vary good
Dear, We are grateful to you for leaving such an excellent rating and review. Our team would be happy to hear about your high praise. Thanks once more for such a generous note. Regards!!!
Negative experience: It was a terrible experience dealing with Mr. Jatin who would not even bother to call back or reply back to messages after taking the payment. I had to call him multiple times in a day but he would never answer and neither would he call back. In the end I decided to do everything myself and get the job done. Please be very careful before making a payment and especially if you are dealing with Mr. Jatin as he told me clearly that I can report him to anyone that I want because he is the manager.
Warm Greetings!!!We are sorry for the inconvenience, this is not the standards that Rayna Tours is known for. We would request you to kindly write to us on [email protected] with your booking reference ID so we can investigate further to discuss your concerns in details. Please do write us so that we can take corrective actions to avoid such incidents happening to any of our customers in future.Hope to hear from you soon.
Positive experience: It's alright
Dear Aurangzaib,Thank you for leaving us a note.We look forward to seeing you again soon.Best Regards,Shane Casinillo
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