Smartfly Travel

Name: Smartfly Travel
Address: Sh. Marjan bin Sultan Bldg. Shop No. 001, Dubai, AE
Telephone: +97142529636

Sh. Marjan bin Sultan Bldg. Shop No. 001, , Dubai

Discover the world with Smartfly Travel, Dubai's premier destination for bespoke journey planning and premium travel services. Specializing in creating tailor-made itineraries, Smartfly Travel ensures every trip is seamless, memorable, and perfectly aligned with your personal preferences. From luxurious holidays and exclusive getaways to complex multi-city business tours, their dedicated team leverages deep local knowledge and global partnerships to deliver exceptional value and peace of mind.

Whether you are dreaming of an exotic safari, a romantic European escape, or a relaxing beach retreat, Smartfly Travel handles all the intricate details, from flights and accommodations to personalized concierge services. Trust in their expertise to transform your travel aspirations into reality, offering a level of service that redefines the traditional agency experience in the heart of the Middle East.

Opening hours

sunday: 9h-23h
monday: 9h-23h
tuesday: 9h-23h
wednesday: 9h-23h
thursday: 9h-23h
friday: 9h-23h
saturday: 9h-23h

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Photos of Smartfly Travel

Our comment from TravelAgencies.ae about Smartfly Travel:

Speed and Efficiency in Visa Processing

Smartfly Travel has established a strong reputation in the UAE for its rapid and hassle-free visa processing services. Travelers consistently highlight the agency's ability to handle visit visas, including those for the Kingdom of Saudi Arabia, with exceptional speed. Many clients praise the efficiency of the staff, noting that visas are often approved within just two to three working days. This level of promptness is particularly appreciated by those who need urgent travel documents, making the agency a go-to choice for quick visa solutions.

Expert Consultation and Personalized Support

The agency is commended for providing highly personalized and professional advisory services. Specific team members, such as Mr. Ajnas, Mr. Fayaz, and Mr. Afsal, receive frequent mentions for their helpfulness, politeness, and deep knowledge of international visa requirements. Clients appreciate that consultants guide them through complex procedures, such as business visa applications at VFS, ensuring all steps are clear. The staff’s willingness to assist even outside regular working hours is a standout feature, offering peace of mind to travelers managing tight schedules.

Diverse Travel Services and Excursions

Beyond visa assistance, Smartfly Travel offers a wide array of travel products, including flight tickets, desert safaris, and Dubai city tours. The agency is noted for finding competitive prices and securing bookings efficiently. Reviewers have enjoyed well-organized local experiences, such as desert adventures and group tours, which are described as fun and memorable. The ability to handle both business and leisure travel needs under one roof adds to the convenience for diverse clientele.

Trustworthy Reputation and Client Satisfaction

Overall, the agency is viewed as a reliable and trustworthy partner for travel arrangements in the UAE. Many clients report seamless experiences from start to finish, describing the service as "impeccable" and "professional." Positive feedback emphasizes the clear communication and secure handling of travel documents. While a small number of complaints exist regarding specific service incidents, the majority of reviews reflect high satisfaction, with travelers frequently recommending Smartfly Travel to friends and family for its dedication to service excellence.

Smartfly Travel: Reviews

4.5/5 (56 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,5 out of 5 from 56 reviews

Arun Nc Published on Google

2 years ago

Negative experience: 2 മാസം മുൻപ് എന്റെ ഫ്രണ്ട് വിസ ചേഞ്ച്‌ നു വേണ്ടി അവിടെ വിസിറ്റ് ചെയ്തപ്പോൾ 1200 ന്റെ പാക്കേജ് ആണ് തന്നത്. അത് അവൻ അഡ്വാൻസ് 500 കൊടുത്ത് ബുക്ക്‌ ചെയ്തു. ട്രാവലിംഗ് ദിവസം ബാക്കി പേയ്‌മെന്റ് അടക്കാൻ ആയിരുന്നു അവർ പറഞ്ഞത്.ട്രാവൽ ചെയ്യേണ്ട ദിവസം അവിടെ പോയപ്പോൾ ബസ് ഇല്ലായിരുന്നു. കാരണം ബസ് അവർ ബുക്ക്‌ ചെയ്യാത്തത് കൊണ്ട് അവനു പോവാൻ സാധിച്ചില്ല. അവൻ കാശ് റിട്ടേൺ ചോധിച്ചപോൾ അതിൽ നിന്നും സർവീസ് ചാർജ് കട്ടാക്കി 260 തന്നു. വിസയുടെ ലാസ്റ്റ് ഡേറ്റ് ആയതുകൊണ്ട് അവൻ വേറെ ട്രാവെൽസ് വഴി ടിക്കറ്റ് എടുത്ത് നാട്ടിലേക്ക് പോയി. ഇങ്ങനെ ഉത്തരവാദിത്തം ഇല്ലാത്ത ഇവരുടെ കയ്യിൽ ആരും പെടരുത്. ഒന്നും ചെയ്യാതെ അവന്റെ പകുതി കാശ് സർവീസ് ചാർജ് എന്ന് പറഞ്ഞു അവർ തട്ടിയെടുത്തു.നമുക്ക് അറിയാം വിസിറ്റ് വന്നു വിസ പുതുക്കാൻ എന്ത് മാത്രം കഷ്ടപ്പെട്ടാണ് കാശ് ഉണ്ടാക്കുന്നതെന്ന്.