Pakistan International Airlines
Information about Pakistan International Airlines
Opening hours
- sunday: (closed)
- monday: 8:30-20h
- tuesday: 8:30-20h
- wednesday: 8:30-20h
- thursday: 8:30-20h
- friday: 8:30-8h
- saturday: 8:30-20h
Our comment from TravelAgencies.ae about Pakistan International Airlines:
Pakistan International Airlines (PIA) offers a range of services that have garnered mixed feedback from its customers. Overall, many passengers have praised the airline for its excellent food and good service, often highlighting the staff's helpfulness, particularly mentioning employees like Qamar for their cooperation and efficiency in providing options for refunds and flight changes.
Positive reviews indicate that PIA is seen as a corporate-friendly airline with significant improvements over time. Customers have noted the affordability of tickets and the convenient locations of their offices, especially in Al Ain.
However, some feedback points out areas needing improvement, particularly with the behavior of boarding staff and competency in handling customer concerns. This feedback suggests a need for enhancement in staff training to ensure consistent service quality across all touchpoints.
In conclusion, PIA is recognized as a growing airline with potential, making strides to enhance its services while still needing attention in certain aspects to fully meet customer expectations.
Pakistan International Airlines: Reviews
Fantastic experience: Good experience.
Fantastic experience: Best
Negative experience: Worst airline
Fantastic experience: Staff Qamar is really cooperative and helpful and gives all options thoroughly. PIA is best considering refunds and changing flights
Negative experience: Behavior of boarding staff in lounge very poor, please change staff from Dubai airport.
Fantastic experience: Very cooperative staff
Fantastic experience: Book flight
Fantastic experience: Nice
Fantastic experience: Good
Fantastic experience: Great airline
Fantastic experience: Excellent food and services
Negative experience: Staff need more competancy to deal with all concerns related to customers. (i. e I could not do this work, wait for other staff or come later)
Fantastic experience: Good customer Service PIA Al Ain
Fantastic experience: Super
Fantastic experience:
Fantastic experience: Good work
Fantastic experience: Good service, very corporate friendly staff
Fantastic experience: Best service
Fantastic experience: Well improved
Fantastic experience: Gorgeous
Fantastic experience: bcoz i love pakistani Flag
Positive experience: Excellent. Good to see all.
Fantastic experience: Now airline is becoming good
Negative experience: Food was not good
Fantastic experience: Pia office al ain
Fantastic experience: Very helping staff. Important thing is they're professional and quickly understand what you wanna say. I had a 5 star experience.
Fantastic experience: PIA office
Fantastic experience: good service
Positive experience: Okay, Location advantage. Inappropriate staff.
Fantastic experience: Good staff in al ain
Fantastic experience: Good airline
Positive experience: Tickets in less price
Fantastic experience: In a place where people need that
Fantastic experience: PIA airlines office
Fantastic experience: A professional service from the Regency Personal.
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