dnata Travel
Information about dnata Travel
, Dubai
Opening hours
- sunday: 10h-0h
- monday: 10h-22h
- tuesday: 10h-22h
- wednesday: 10h-22h
- thursday: 10h-22h
- friday: 10h-0h
- saturday: 10h-0h
The experts at dnata Travel work around the clock and around the world to bring you destination information and inspiration. They can offer you the world, the choice is yours.
At dnata Travel’s one-stop travel shop, find everything you might need to bring your travel plans to life from destination expertise to travel insurance, and personalised holiday experiences that will stay in your mind for a lifetime. With over 60 years of experience in inspiring and creating your travel plans, dnata Travel is the longest-standing travel agency in the UAE.
dnata Travel: Reviews
Fantastic experience: Raj and Sinjith have been a great help! Wish more employees had more dignity like these 2 gentlemen where they would advise the customer what is best for them rather than take money from the customers.
Fantastic experience: Good
Negative experience: We used to book by Dnata. Their service was amazing until 2016! We just booked recently and the errors in their email confirmations are just annoying! you can tell they’re not even checking if there are mistakes in their emails. To think that they are dealing with flight bookings! Never again!
Positive experience: Easy to reach & easy
Hi Prime,Thanks for taking the time to review our services. It means so much when our valuable customers share their feedback.Please reach out to [email protected] with any further comments or suggestions you wish to share.We hope you'll come and see us again soon!Best Regards,dnata travel
Fantastic experience: Good reception.
Fantastic experience: I didn't went
Fantastic experience: Good
Fantastic experience: Very good
Positive experience: I know it's is best
Positive experience: Off-course very helpful staff
Negative experience: Good service, happy about it
Fantastic experience: Always best service with DNATA
Fantastic experience: Professional
Hi Yara,Greetings from dnata Travel!Thank you so much for your positive rating & feedback for your recent visit to our outlet.If you wish to share any further comments or suggestions, please do feel free to reach out to us through [email protected] hope you'll come and see us again soon!Best Regards,dnata travel
Fantastic experience: Good service
Hi Babar,Greetings from dnata Travel!We would like to thank you for sharing your feedback with us and we always aim to provide a superior service to our customers.If you wish to share any further feedback, please feel free to reach out to us at [email protected] look forward to your visit again. Stay Safe!Best Regards,dnata Travel
Fantastic experience: Superb very good 5 stars
Hi Lavish,Greetings from dnata Travel!We really appreciate you taking the time to share a review and perfect rating with us. Please reach out to us at [email protected] with any further comments or suggestions you wish to share.We hope you'll come and see us again soon!Best Regards,dnata travel
Fantastic experience: Best customer service
Hi Koshy,Thank you for taking the time to review your visit to our outlet and for giving us a perfect rating.We take pride in our customer service and your kind recognition of our team is greatly appreciated.We look forward to your visit again.Best Regards,dnata Travel
Negative experience: The guy sitting at this particular office don't have any customer service skills and seemed extremely unprofessional. I was really surprised to see a company like Dnata having such employees.. I just visited them in afternoon today to find out if any tourism destinations have opened.. As soon as I asked that question.. The guy rudely responded "Where is tourism? There is No tourism" then rudely repeated "Where is tourism? Do you see any tourism.." I was surprised and shocked to see such an attitude. And in the end he tells me 2 destinations are open but I was never going to ever use their services after seeing that attitude.
Hi Aqua,Thank you for posting a review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.We would like the opportunity to investigate your feedback further and would appreciate it, if you could email us on [email protected] with your contact details to discuss your feedback further so that we can deliver a better experience next time.We look forward to hearing from you.Best Regards,dnata travel
Fantastic experience: Very Good customer service. Thanks to Ismail of Deira City Center branch for assisting me, from Redeeming the Travel Voucher to Booking a hotel. Thanks so much.
Hi Dan,First we would like to thank you for taking the time to post your review following your recent visit to dnata Travel Deira City Centre.We agree, our colleague (Ismail) is very accommodating and goes above and beyond to assist our valuable customers. It is truly heart-warming hearing the elaborated review you have posted. We look forward to your visit again.Best Regards,dnata Travel
Fantastic experience: Very professional and cooperative staff.
Hi Arslan,Greetings from dnata Travel!Thank you for taking the time to share this positive rating and feedback. We will make sure to share this with our team to let them know to keep up the amazing work! For any further comments or suggestions you wish to share, please reach out to [email protected] look forward to your visit again. Keep safe!Best Regards,dnata travel
Fantastic experience: خدمة ممتازه وتعاون من الموظفين كبير
Fantastic experience: Good Traveller Partner
Positive experience: Nice
Positive experience: good staff
Fantastic experience: Good services
Fantastic experience: Best services
Positive experience: يقدم خدمات سريعة
Fantastic experience: Best travel partner
Fantastic experience: Very good service
Fantastic experience: Hi is there any flight to Karachi today
Fantastic experience: A very professional place
Negative experience: Taking long wait to reach customer service person over phone. Best price for hotel.
Hi Giju,Thanks for taking the time to review our services. We're sorry to read about your experience. Feedback like this is the key to improve our services and we'll strive to deliver a better experience.Please feel free to reach out to [email protected] with any further concerns you wish to share.We look forward to your visit again.Best Regards,dnata travel
Positive experience: جيد
Fantastic experience: Nice place
Positive experience: Complete Travel solution
Fantastic experience: Gr8 travel
Positive experience: Ok
Fantastic experience: Very friendly staff
Negative experience: Good Service ⚡️
Positive experience: Ok
Positive experience: Good staff
Negative experience: Its near to clock tower
Positive experience: Helpful
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