Al Bustan Tours LLC - Al Nahda (Br -1)

Fantastic experience: We had the best staycation at Lapita Dubai Parks and Resorts! We had an amazing stay @Lapita and fun at Motiongate and Legoland Theme Parks on 12th Aug and 19th Aug 2024 worth the money. I will be recommending to everyone I know. I highly recommend Ms.Celia for all travel and tour needs! Will look forward for such tours. Thank You

Positive experience: We had a wonderful trip to Salaalah through Al Bustan. The guide were very helpful & also we were able to explore more in short time.

Positive experience: Good prices, I have booked a round trip flight at Air Arabia during a high season and their rate was cheaper than online websites. I am recommending them.

Positive experience: Tour problem solved

Fantastic experience: Thank you Mr. Anoob for making my trip a memorable one . The itinerary was organised and well planned . The choice of the trips was awesome . The driver was very friendly and helpful . The choice of the Hotels was Satisfactory. AL Bustan Travel Agency is highly recommended. Keep the good work.

Negative experience: لا يوجد شخص يتكلم اللغة العربية وإنما جميعهم من الهنود والباكستان

Fantastic experience: Very professional staff and specially Mr Jitesh have good knowledge and experience about tourism.

Fantastic experience: Thank you so much for best service from Mr.Anup and manager.

Fantastic experience: I found the service and response of AL BUSTAN Tours to be excellent. Easily 5-stars. My queries were promptly responded to, and everyone showed up when they were supposed to. Words are not enough to convey my gratitude to Al Bustan travels.....specially to Mr Umer Farooq, Mr Anoop, Mr Sabith....they really made our 5 days in Dubai truly unforgettable days in our life.....right from picking from Dubai airport .....till they dropped us back at the airport their hospitality ws exemplery....The service of Al Bustan Tours was spotless! Everything was perfect and perfectly-arranged. I would recommend this tour service to anyone visiting Dubai...... Looking forward to visit many countries with AL BUSTAN.....

Negative experience: "I was extremely disappointed with my experience at Bustan Travel. Not only were the prices exorbitantly high, but the service was also subpar. Despite paying premium prices, the quality of service provided did not meet expectations. It's regrettable that such high costs are not justified by the level of service offered. I would caution others against patronizing this establishment until significant improvements are made."

Fantastic experience: Well organized team with knowledge about how to sort out customer requirements. Highly recommended place & my favorite Travel Consultant Mr.Anas Hashim thanking you for guiding us & providing the best service . Thank you

Fantastic experience: First time I booked a ticket with them fare was very fair. Also a customer service was nice with agent named Anas. Highly recommended.

Fantastic experience: It just took 4 working days to get my chinese visa processed.. A big thanks to Mr Justin for making it possible

Negative experience: غير متعاونين بشكل كافي في تقديم ارخص الحجوزات

Fantastic experience: Good Experience with Travel Insurance Travel expenses, travel tickets, Visa service Also ❤️

Fantastic experience: Professional and excellent customer service

Fantastic experience: Prompt service at reasonable prices. Professional and excellent customer service from staffs.

Negative experience: Worst agency ever, never book your ticket with them , such a waste of money……..

Fantastic experience: Easy to deal,Helpful staff and reasonable rate

Negative experience: Worst travel agency... Don't book from here as they are least bothered if you face any difficulty with your flights cancelation.

Fantastic experience: As of our experience Al Bustan Tours is a best travels With fast and hassle free service Staffs are friendly and helpful

Fantastic experience: Thanks to albustan team for the fast and prompt services. Very helpful staff and highly recommend to all.

Fantastic experience: I’ve been there to book my flight for travel urgently , it’s a really great experience and they’re help to find an affordable ticket for me. Great service! I really appreciate Mr.Baneesh and he was extremely professional and fast. I would definitely recommend everyone to go there for book your flight. Thankyou Mr. Baneesh and Al Bustan Tours LLC (Al Saja-a,Sharjah)

Fantastic experience: Very nice experience & good staff, not only 1 staff all the staffs and we are dealing with Al Bustan Team Past 10 years. Good quality , Very reliable, fast and satisfactory . Thanks to Al Bustan Team

Fantastic experience: I book my flight ticket. It’s really great experience. I really appreciate Mr Hafil . He provided good customer service

Fantastic experience: I have been usually doing all visas for my friends, family and relatives from another travel agency however this time I switched to Al Bustan tours and I met a very professional and hard working colleague Ms. Celia, she assisted me with all visa formalities with complete ease and she was very dedicated in doing her work. Celia you are a good team member keep up the good work. I received all the visas without any delay. Thanks Celia for answering to all my queries. Will come back to Al Bustan for all my future requirements.

Fantastic experience: Helped alot !

Negative experience: Very bad experience due to unprofessionalism of staff. Wanted to book Marina Cruise, Desert safari and dubai tour for my guest. First, i was given a word that pick up is possible from Sharjah and payment can be done to driver in cash. Later, some one in the name of George called me and he was very adamant and rude. Not sure rude but it can be due to language barrier. He said on phone which my guest was also listening, that payment needs to be done in advance and WILL CHARGE 2.5% EXTRA IF PAYING ONLINE...I do not mind paying that but the way he was talking was very offended. Look at the height of unprofessionalism, when I gave him feedback, he blocked my number. Never never will go back to this bunch of unprofessional as they have spoilt holiday time of my guest. They should understand that their business is hospitality and dealing with most of the time tourist. They should have good language etiquettes.

Positive experience: Good

Negative experience: لا يوجد مواقف متوفرة للزوار

Negative experience: This place is not reliable

Negative experience: Poor service the staff don’t know how to speak with clients.

Negative experience: Bad service Don't go any one

Negative experience: Bad service Don't go any one

Fantastic experience: Great sevice with trust and more facilities specialy mohamed fazil the great man thank you for all

Fantastic experience: As always, Riza is very efficient,patient and accommodating!

Positive experience: We experienced dhowcruise at Marina through Mr. Najeeb , albustan tours at Alnahda, sharjah Br. It was very good and memorable event and recomend to all to experience once in a time. All activities, food and co-ordination was very good and once again thanks for a memorable evening.

Fantastic experience: Bustan travels is really a very good travels and faisal is a very helpful person most amazing thing is he dont just book the tickets but he will guide you till you r in the plane with required documents when eve you call him he is ready to help you out I strongly recommend bustan travels.

Fantastic experience: Been using their Visa Services for years now. Very reliable, fast and efficient travel agency. Special thanks to Celia for prompt response to all my queries and requests. And to Charise who's been helpful and accommodating. Highly recommended and will definitely use it again in the future.

Fantastic experience: They sharing a great experince with professionalism. There consultant are humble and great supportive. I deal with Mr Nihal rahman regards visit visa. He deal with good respect and very supportive. I appreciate al Bustan to hire such a supportive staff

Fantastic experience: Salute to this Travel agency, they are fast and accommodating, specially the agent name Celia, she was so kind to us during the whole process, I highly recommend this travel agency to all expats here in UAE

Negative experience: A week ago I applied for two month visa extension from agent bibin at albustan tours in sharjah branch which was rejected due to his incompetence my flight was at 5:10pm to Bahrain and agent bibin told me reach Airport morning at before 9am. And after exit immigration inform me so then he will apply new visa I did the same. At 2:12 pm, agent Bibin sent me the status of the visa which was rejected and said now you have to go to your country, which is unprofessional. The visa process was done in such a way that I had to wait for 17 hours at the airport to come to my country and when I asked the airport staff and the people who were sitting there for the same visa change, they all said your agent did a wrong process it’s your agent mistake when your flight was going from Dubai to Bahrain, your agent should have done the visa process as it didn't happen. There was no flight departure and the agent applied the wrong visa And that should not have been done, I requested Albustan Tours to seat such unprofessional people, the name of Albustan Tours is being damaged, why do people know Albustan Tours and please issue me at least a visa so that I can come to UAE with a ticket, because It is the fault of the agent and the previous visa and ticket were also taken from Albustan Tours. I am a customer of Albustan Tours. If my words are not heard, I will not be forced to complain to the customer happiness center. Please solve my problem quickly.

Fantastic experience: Good

Fantastic experience: Professional and Quick Visa service

Fantastic experience:

Fantastic experience: Very good

Fantastic experience: Great service and affordable prices for the flight tickets.

Negative experience: Very bad service and behaving with customers also like a dog

Fantastic experience: Al Bustan visa services really amazing..

Fantastic experience: Thank u for ur amazing services Appreciated

Positive experience: High prices Service also not good

Fantastic experience: , . .

Fantastic experience: Good quality service & support.. kind and professional employees.. most recommend for your future travel needs

Fantastic experience: As of our experience Al Bustan Tours is a best travels With fast and hassle free service Staffs are friendly and helpful

Negative experience: One of the worse service after taking money don’t expect anything, very rude staff unprofessional, untrained

Fantastic experience: we are back to busy life after our amazing dubai trip. Thank you for all your organisation of the tour, we had a fantastic time. thank you again for the quality of service provided by your company. We sincerely appreciate your efficient, gracious customer service. Special thanks to Adarsh

Fantastic experience: 3yrs dealing with them. Only one time visited Albustan office. Just a phone call, The work will be competing with all responsibility. appreciation to the management and staffs .

Fantastic experience: Nice

Fantastic experience: Good

Negative experience: Doesn't gives complete information late service

Positive experience: Good care

Positive experience: Good service for reasonable price.

Fantastic experience: I have used their service @ Sharjah, Al Nahda branch more than once for both ticketing and visa.Their service is really excellent. Mr. Faazil and Ms. Cha have been super helpful and customer oriented. Hope their staff will continue to provide the same level of service.

Fantastic experience: Great and fast Service..

Fantastic experience: Best customer service