Rayna Tours and Travels

Four Points by Sheraton, Bank Street Building - Khalid Bin Al Waleed Rd, , Dubai
Four Points by Sheraton, Bank Street Building - Khalid Bin Al Waleed Rd
, Dubai
+97142087444

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-18h

Rayna Tours and Travels in Dubai, UAE has a decade of experience in the travel industry and provides outstanding customer service. We are specialize in designing unique travel arrangements and tours for all their clients, regardless of their preferences. A team of experienced consultants can help you plan the ideal trip, whether you are looking for adventures, off beat experiences, blissful luxury, and relaxation, or cultural exploration. The positive feedback of satisfied clients serves as an affirmation to the company's unwavering commitment to delivering exceptional vacation experiences and unrivalled services in the flourishing tourism industry. Get in touch to start planning your dream holiday.

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Rayna Tours and Travels: Reviews

3.4/5 (11 Reviews)
Harpreet Sokhi 1 year ago

Fantastic experience: Superb

Rayna Tours and Travels
Rayna Tours and Travels

Dear Valuable Customer,Thank you for taking the time to share your valuable feedback. We take pride in giving delightful service to our customers and are overjoyed to receive your compliments and appreciation. We look forward to serving you in the future as well.With Warm regards,Guest Experience TeamRayna Destination Management

Hyder BoB 1 year ago

Fantastic experience: Rayna is the best tourism guide and i have a best experience with this guys and syed fasi uddin ahmed was a nice person

Rayna Tours and Travels
Rayna Tours and Travels

Dear Sir/Madam,Thank you so much for your time out in reviewing your experience.We are so glad to learn that the company and service of our staff has far exceeded your expectations and thank you for your kind words of encouragement. We look forward to welcoming you back in the destination and be of service in the near future.With warm regardsGuest Experience TeamRayna Destination Management

Karthik lakshman 2 years ago

Fantastic experience: Everything was arranged well the travel help desk in Sheraton (burdubai)was so good and friendly Looking forward to visit more places by Rayna tours ❤️ Had a wonderful memories Thank you Rayna tours ❤️❤️❤️❤️

Rayna Tours and Travels
Rayna Tours and Travels

Dear Mr Karthik LakshmanAt the outset, we would like to thank you for selecting Rayna Destination Management as your Service Provider and are glad to learn that we were able to meet your expectations in service delivery. We hope to be of service again to you and your family in the near future.With Warm regardsGuest ExperienceRayna Destination Management

Jana Maerker 2 years ago

Fantastic experience: Kamran Khan and Siva

Rayna Tours and Travels
Rayna Tours and Travels

Dear Ms Jana At the outset, we would like to thank you for choosing Rayna Destination Management as your Service Provider and are glad to learn that we were able to meet your expectations in service delivery. We hope to be of service again to you and your family in the near future.With Warm regardsGuest ExperienceRayna Destination Management

ra Pha 3 years ago

Positive experience: Superbe sortie dans le désert avec la compagnie Rayna tours, chauffeur très agréable et beau circuit dans les dunes avec de très belles sensations !!! Vraiment à faire Puis petite sortie en buggy dans le désert pour s'amuser et avoir quelques petites sensations !!! Je ne met pas 5 étoiles car très déçu sur la fin de soirée. Buffet moyen et quasi aucune animation .... Mais le reste de la sortie super génial !!!

zoya khan 4 years ago

Negative experience: Desert Safari - Safari experience was okay ,but the camp service is very poor and the most worst thing is food , they don't have a single number of eatable food, they have all salad and normal rice no vegetable , no curry third class service experienced in Dubai and seek kabab was not cooked properly and shawarma only spinach was there with little bit chicken's , I will not recommend this to anyone. If we are paying than please give us atlast a good food to end our day with satisfaction.

Vimal Ranganathan 4 years ago

Fantastic experience: Superb. Always the best rates

Rayna Tours and Travels
Rayna Tours and Travels

Dear Vimal,Greetings from Rayna Tours!We are overjoyed that you chose Rayna Tours. Thank you for taking the time to write a review too, it is much appreciated!We look forward to seeing you again soon.Best Regards,Customer Support Team

R K 6 years ago

Positive experience: We booked a few tours with this group, some possitive and negatives. The dessert safari was a good experiance and dune bashing was fun. The camp site was nicely laid out with paid and unpaid activities. The henna was very restrictive with only one small flower per person...which was the same for every tourist. The food was ok. Dinner dhow cruise was a joke....this was supposed to be romantic cruise when we arrived we were told the two of us to sit next to each other facing some random people. When requesting to sit opposite my husband was told it was not possible. Then some white people arrived and they were told they can sit where they like go have a look upstairs, there was no restrictions....the food on the boat was substandard and gave me food poisoning. I actually found a hair in the youghert. I would say be cautious as the tours are overpriced as once you get there they ask you to pay for various things. I would not recommend the cruise.

Rayna Tours and Travels
Rayna Tours and Travels

Thanks for letting us know your pain points. We will work on these points stated above to ensure that we offer a seamless experience to all our customers. We would like to have another chance to serve you. Do come back.

Naveen Kumar 6 years ago

Negative experience: Worst tour company i have ever seen. I will not recommend to any one. I would like to inform you that your services and employees are not reliable at all. I applied visit visa for canada from your company. Before applying i asked ms anitha that how do you submit my application . She said “ we will directly submit your application to embassy”. Finally i prepared all the documents and submitted to her on 29 th dec 2018. On 3 rd January i got message from vfs that my application has been received. I really surprised how come i am getting message from vfs. But i ignored and waited for my visa. But on 20 jan i got email from canadian embassy that my visaa has been rejected. Even they have have mentioned about my family tie up in canada in rejection letter but i do not have any family in canada. My whole plan, money and time got wasted just because of your people. Top of it when i called mr jatin then he was talking my words as useless thing. He was keeping my call on hold without informing anything. When i called again he staraigth away cut my call then after did not picked up. Whenever i called the land line , every time new person picked my call and had to explain more than 10 times what is the matter?? Now you can imagine my frustration level. So i am looking for your company’s owner number so that i could have a word directly. Because your staffs are good for nothing. After this i will make my report and submit compain to consumer right and ministry of trade union.Moreover i have call records of your staffs.

Rayna Tours and Travels
Rayna Tours and Travels

Warm Greetings!!!We are sorry for the inconvenience, this is not the standards that Rayna Tours is known for. We would request you to kindly write to us on [email protected] with your booking reference ID so we can investigate further to discuss your concerns in details. Please do write us so that we can take corrective actions to avoid such incidents happening to any of our customers in future.Hope to hear from you soon.

Diana Ukiqi 6 years ago

Negative experience: I rent a car for i week i gived a deposition of 1500 dirhams they never give my money back their are THIEVES ! Please never go with them. I go to the police !!!!!!!! GROS VOLEURS NE FAITES RIEN AVEC EUX AUCUNE LOCATION ILS NE RENDENT PAS LES CAUTIONS !!!!!!!!!!!!!!!!!!

Abdullah hah 8 years ago

Negative experience: So discrimination........ I was booking tourist visa but,,,, even you don't have 'Pakistan' listed in the countries list...

Rayna Tours and Travels
Rayna Tours and Travels

Sorry for the inconvenience, but under our policy there are few nations that are labeled as risky for which we do not take visa requests. And that’s why the name is not listed in the category you are searching.

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