
SHARQ ALKHALEEJ

Information about SHARQ ALKHALEEJ
, Dubai
Opening hours
- sunday: 9h-0h
- monday: 9h-0h
- tuesday: 9h-0h
- wednesday: 9h-0h
- thursday: 9h-0h
- friday: 14h-20h
- saturday: 9h-0h
Our comment from TravelAgencies.ae about SHARQ ALKHALEEJ:
SHARQ ALKHALEEJ is a car rental company in the United Arab Emirates that has sparked a mix of customer experiences. While some users have praised the timely delivery and good condition of the cars, many others have raised serious concerns about business practices. Common issues reported include:
- Delayed car deliveries and receiving different vehicles than originally booked.
- Difficulty in contacting customer service and lack of responsiveness.
- Inconsistent handling of security deposits, with many clients experiencing long delays in refunds or not receiving their deposits back at all.
- Several customers described the interactions with management as rude and unprofessional.
- Some positive reviews mention good communication and satisfactory service, but these are overshadowed by numerous negative experiences.
Due to these widely varied reviews, potential customers are advised to exercise caution and consider alternative car rental options in Dubai.
SHARQ ALKHALEEJ: Reviews
Negative experience: Scammers
Negative experience: مكتب في قمة السوء.. جاب لنا سيارة اقل من المستوى الي طلبناه مع اننا اكدنا عليه و كذب مع الأسف المدعو زاهر شخص نصاب، الحذر ثم الحذر!
Negative experience: WARNING !!! Avoid this company at all costs unless you want to lose the amount of your deposit… Small assessment, 1 year later I have never been reimbursed for the deposit of 500 euros. On WhatsApp they were blackmailing me so that I delete my negative review to reimburse me! Result no refund... ATTENTION !!! Évitez à tous prix cette entreprise sauf si vous voulez perdre le montant de votre caution… Petit bilan, 1an après je n’ai jamais été remboursé de la caution de 500euros. Sur WhatsApp ils me faisaient du chantage afin que je supprime mon avis négatif pour me rembourser ! Résultat aucun remboursement…
Negative experience: (français en dessous) Whoever is reading this post : RUN AWAY!!! We rented a car with Stuttgart in 2022, we are tourists and come from France. During our flight to come in Dubai, our contact told us via WhatsApp that he could not pick us up at the airport, as it was planned for months in advance. The company is very difficult to find, so we had to look for hours by foot with our 4 luggages. In the end, the car was still not ready and we had to wait for hours again !! And we got another car than the one we had rented !! When we returned the car, the people found a lot of "new" defects and took our deposit, while these brands were not new!!! THIEVES!!! Si vous lisez cet avis, FUYEZ !!!! Nous avons loué une voiture avec Stuttgart, nous sommes des touristes et venons de France. Pendant notre vol, notre contact nous indique via WhatsApp qu'il ne pouvait pas venir nous chercher à l'aéroport, comme c'était prévu depuis des mois en avance. Leur local est très difficile à trouver, nous avons tourner pendant des heures à pieds avec nos valises. Au final, la voiture n'était toujours pas prête et nous avons dû attendre DES HEURES. Et on a eu une autre voiture que celle que nous avions louée !! Quand on a rendu la voiture, les personnes ont trouvé plein de "nouvelles" marques et ont pris notre caution, alors que ces marques n'étaient pas nouvelles !!! DES VOLEURS !!!
Negative experience: Заказывал мустанг за месяц до приезда. В итоге мустанга не было. Дали додж чарджер. Машины все побитые и по юзанные на додже со стороны водителя только тонировка. Депозит так и не вернули, постоянно пишут разные причины.
Negative experience: مكتب نصاب انصح بعدم التعامل معه. فيه واحد اسمه (زاهر) حرامي و اسلوب في قمة السفالة يحجز لك سيارة بسعر رخيص ولكن تتفاجئ انه مغير السياره وقت الوصول. ومايرجعون التامين نصيحة ابعدو عنهم
Negative experience: À éviter ! Voiture en mauvaise état, j’ai mis plus de 2 mois pour récupérer la caution, ils trouvent toujours des excuses. En plus de cela, le patron est arrogant et mal aimable.
Negative experience: made an appointment and disappeared
Negative experience: Scamers. Baddest car rental Company.
Negative experience: Be careful they stolen my deposit, you can Check all reviews dont rent in this company
Negative experience: They dont give back the deposit!! I rented a ford mustang in february, i payd 500€ and they have never return
Negative experience: WORST PLACE TO RENT A CAR. DONT BOTHER COMING. The boss very arrogant man. For one simple mistake he has fired his poor cleaner. He treated him the worst, pushed him away and kicked him out the store.
Negative experience: Never happened such a thing in my life, these guys.. man, they deserve the Nobel for scamming people. Perfect rental car for totally ruining your vacation or your business trip. Unfortunately I booked the car from a 3rd part website and I didn’t notice these reviews, never had such a horrible experience in my life. We agreed on a price chatting on WhatsApp (everything in writing) and at the end of the rental they charged me extra cost for things that they didn’t mention before. The car came in bad conditions, the bumper was smashed all over the place. I was also having a problem with the speedometer, I texted them saying that the digital display was indicating a wrong value (10km less than the actual speed) I sent also a video as a proof and then obviously I got a speed ticket because of that malfunction. They took additional charges, they took the money for the speed ticket (which was exactly 13km/h more than the limit) and they also kept the deposit for more than 6 weeks! Really bad tone and horrible behavior. Never got my whole deposit back obviously. Bunch of scammers and they don’t even speak English well so you need some interpretation. Worst place on earth. DO NOT RENT A CAR IN THIS PLACE NEVER, RUN!!
Negative experience: I rented a car for a week. The car came in really bad conditions, full of electronics alerts and keep beeping. I asked to change it and the new one was exaclty the same. After a month, they still didn't refund my deposit and they keep saying tomorrow. I will report them today to the Police. Beware fo this people, it doesn't worth all the hassle
Negative experience: You will not get your deposit money back WARNING !! They tell you that 21 working days after car return you’ll get your money back. Instead they will block u and keep the money their selves. I been waiting almost 4 months now !!!
Negative experience: Perfect company to rent a car if you want to ruin your vacation. They turned up first two hours late, and with the wrong car and promised to deliver the right car the day after. That never happened, and the owner is quite rude when he first answers your message. To get a reply can take hours. We booked a mustang Shelby gt 500 and are now driving around in a Mercedes c300 that looks like it's been 5 times in a tumble drier full of scratches and damage. They just keep lying and give you horrible service. If they would just be honest straight away I could go elsewhere to rent a car. And now 9 months later I have still not got my deposit back
Negative experience: Мне не вернули депозит!!!!!!!!!!!!!
Fantastic experience:
Negative experience: تعامل اسوى من السيء منسق من اسبوعين حاجز سياره فجاه يوم وصلت الفندق قال متعطله ولا في اي تعويض عنها وهقني ما انصح بالتعامل معه واسلوبه سيء جداً جداً
Negative experience: حسبي الله ونعم الوكيل فيكم ، ما رجعوا فلوس التأمين من شهور ومافيه اي تجاوب
Negative experience: حسبي الله ونعم الوكيل فيكم .. شهور ما رجعوا لنا مبلغ التأمين
Negative experience: Attention Crime!!! Achtung Betrug!!! Внимание мошенничество 注意欺诈行为 Attenzione alle frodi Please do not believe in WhatsApp or mail confirmation!
Negative experience: غير ملتزمين بسداد مبلغ التأمين المدفوع ... شهرين منذ تسليم السيارة و حتي الان لا يوجد اي استجابه في رد المبلغ تم ارسال صورة من ايصال تحويل ويسترن يونيون يوم ٢٤ ٥ و عند استلامي التحويل لم اجد المبلغ و تم ابلاغي من ويسترن يونيون انه تم الغاء الحواله من المرسل
Negative experience: تجربة جداً سيئة من جميع النواحي حجزت سيارة و لما وصلت قال مو موجوده و اعطاني سيارة بسعر اعلى بعدين طلب ترحيع السيارة قبل موعدها عشان يعطيها غيري !!! اسلوب جدا سيء و نصب ابعدوا عنهم
Negative experience: عدم الالتزام بالسيارة المتفق عليها اعطوني بسيارة افضل و بعد الدفع وكل شي قال حيجي يبدل السيارة بسيارة ايضا غير متفق عليها علامة عطل في المحرك ظهرت ف السيارة فجاة اخذتها ساعتين و رجعتها لكن تم حساب ايجار يوم كامل اتهام بحكة في الباب بعد ٥ ايام من تسليم السيارة مو في وقتها وقد يكون اي شخص غيري اخذها او حكها وهيا واقفة و اخذ مبلغ و قدره خدمة عملاء غير مرضية ابدا تجربة من اول ساعة قررت انها لن تتكرر وحسبي الله ونعم الوكيل ف الظالم كل هذا كان يوم ٢٤ نوفمبر و المحادثة يوم ٣٠ نوفمبر
Negative experience: الحذر ثم الحذر ثم الحذر اني لكم من الناصحين شركه عبارة عن عصابة نصب واحتيال توصل يعطيك سياره غير اللي طلبت بعدها يجي ويغير لك السياره لنوع اقل منه، و تعامل الموظف قليل ادب جدا وغير محترم وفوق هذا فلوس التأمين احلم ترجع لك The most of the real rating is in arabic language most of the English comments are from fake accounts! Be careful! طبعا التقييم المرتفع من شركات وهميه التجارب الحقيقه تلقونها بالعربي بيني وبينهم القانون يادبهم اذا هم ماتادبوا عبر خدمه اهلا دبي او هلا دبي يمكن للمتضريين من هذه الشركه النصابه رفع بلاغ وشكوى لحمايه المستهلك باماره دبي و حقكم يرجع لكم
Negative experience: حسبي الله حسبي الله ونعم الوكيل فيكم من نهاية شهر يناير لنهابة أبريل ننتظر فلوسنا ! أول شي بدال ما يتم تعويضنا عن الخطأ اللي من عندهم بالسيارة، حسبوا علينا مبلغ حق ترجيع السيارة الخطأ للمطار !! وبعدها 3 شهور كامله ننتظر فيها اكثر من 7 آلاف ريال مبلغ باقي مع التأمين أسوء تجربة مرت علي بحياتي ودعيت عليكم يومياً في هالشهر الفضيل وأتمنى أشوف فيكم يوم أسود .. .. والحين يقولك سيد عمر ؟!! ههههههه السيد عمر امس وقبله يكلمكم على الواتس تفتحون الرسالة ولا تردون عليها وقبلها 3 شهور يكلم زاهر أتمنى حل الموضوع بأسرع وقت وعدم المماطلة والإستهتار اكثر يا أسوء شركة تعاملت معها بحياتي
Negative experience: بالعربي والمختصر الي يبي يخرب اجازته يستاجر منهم ... صاحب الشركه (زاهر حبيب) سوري الجنسيه. لا يحترم العميل ابدا .. ٣٠ يوم لم يرجعوا التامين واخرتها عند مطالبتي له اخبرني انه لن يعيد المبلغ ناهيك انهم سلموني السياره بالمطار متأخر واعطوني سياره خربانه .. لا انصح ابدا بالتعامل معهم . Very bad company... the owner(zaher habib) (Syrian guy) doesn't have any kind of respect . Late in delivery in airport and give me a damaged car as well and they toke my insurance money over 30 days now and they didn't returned it yet and finally when I asked for my money he said I will not transfer and if you want your money travel back to dubai to take it from mian office ... I totally advice not to deal with them as the owner has very bad behaviour and doesn't care about complaining and keep lieing.
Negative experience: no one answers the call
Fantastic experience: Good service!
Negative experience: Dishonest
Negative experience: Waiting for tree months on my deposit…
Negative experience: Asked for an Audi A4, they delivered a mini cooper.
Negative experience: Didn get my deposit back! No cool!
Negative experience: Very unprofessional services .. booked a car five days ago and when I when to collect it was not available .. the manager does not answer calls and no one is helpful .. this is extremely poor service and this company isn’t recommended at all for anyone
Negative experience: Please never go with them if you want too see your security deposit come-back. They are stealer
Negative experience: NEVER EVER HIRE A CAR FROM HERE YOU WILL HAVE YOUR DEPOSIT STOLEN GOT IT BACK AFTER CHASING 3 YEARS AND GOING TO THE OFFICE TO COLLECT IT
Negative experience: It takes ages to get a response on WhatsApp, I was left with no confirmation for a booking for a second day Edit: Thats what you get when dealing with them and from the messages i was asking for a confirmation before 9:00PM
Negative experience: The worst place I have ever been Just don’t take a car here : delivery for the hotel 100Aed , car condition is very bad, THEY JUST DONT RETURN DEPOSIT
Negative experience: worst car rental company ever ,very bad attitude ,no respect at all ,bad customer service ,never reply message
Negative experience: Rented for 06.01-08.01. 2000 AED deposited - nothing received back until today (see screenshots)! Simply a scam! I will file a complaint to local police - this is no way to do business!
Negative experience: After asking for my deposit back these were the replies i got. This organisation is obviously trying to scam people. Paypal and Western Union transfers are no way of returning deposits. Refrain from using this company to rent a car.
Negative experience: the worst company of rental cars, they are scammers, you will need to pay 1500 AED deposit and that is normal for any car rental, but after you return the car and go back to your country they make up fake charges to take it or take most of it i highly recommend not RENTNG with this scam company
Negative experience: Unfortunately..try to escape from this company as you escape from covid Very bad treating the customers after receiving their money For security deposit now 50days not return..Every message they tell me after 3 days will return to ur account Be careful they told me security deposit will refund complete if no traffic violations..no traffic violations Then he try to deduct the motor vat 3%(first time I hear about it) and fuel not same level for 200 AED All these no body tell about it
Negative experience: Deposit money were not returned. I rented a car in Aug-21. Deposit was 1000aed and was paid by visa. As per info from manager visa deposit is automatically released after 30 days however when I was paying for car manager asked to pay deposit also. So it was not blocked on my visa account but was transferred to the company. After 1,5 month I asked manager about deposit money and he started delaying it. Promised next week, then in two days, then tomorrow, then on Saturday, then was his day off, then in one hour, then after 20 min, then he was driving and busy then smth else… So money were never returned. I”ve reported the case to Dubai Police and now waiting them to solve the issue. Otherwise there is no chance to get back the money.
Negative experience: Die schlechteste Firma für Mietwagen in Dubai, sie sind Betrüger, Sie müssen eine Kaution von 2000 AED hinterlegen, und das ist normal für jede Autovermietung, aber nachdem Sie das Auto zurückgegeben und in Ihr Land zurückgekehrt sind, erheben sie falsche Gebühren, um es zu nehmen oder zu nehmen Das meiste davon empfehle ich dringend, nicht mit dieser Betrugsfirma zu vermieten. Wir haben ein anderes Auto bekommen, das wir gemietet haben. Wir haben Anzeige bei der Polizei erstattet. Mieten Sie niemals ein Auto bei ihm, wenn Sie einen ruhigen Urlaub wünschen.
Negative experience: We reserved and paid for 2 cars, total 1890.- CHF. The Ford Mustang was junk, all wobbly and defective, photos available. The Lamborghini was never delivered, 400.- for the Ford, which we used joylessly for 2 days was ok, then came the delivery date for the Lambo, no one came, after 4 hours of waiting and several phone calls, the Ford was picked up at 19.00 instead of 10.00. The Lambo never came, he promised us the money. The Lambo never came, he promised to refund the money for the Lambo, which never happened, mails remained unanswered and our damage, about 1500.- CHF. Don't trust the scammer!!!
Positive experience: I rented a Chevrolet Camaro V8 ZL1 car for a day. In general, not an expensive service. There was a light on the airbag in the car, maybe it's normal, but I'm not sure. The car was delivered on time and picked up the same way, with no problems. The deposit was returned within 46 days, perhaps this was due to the return of money to the Russian Federation, but maybe not. You can apply, but fill out the lease agreements in full and keep copies. 4 stars due to the long return of the deposit.
Negative experience: The absolute worst place to rent a car. They will agree and contract to deliver a car and then string you along for hours as they don’t ever deliver. For example, they were supposed to bring the car at 2pm. However 2pm came and went with no explanation from them. I had to contact them out an hour after car was supposed to be delivered and they said it was an issue with insurance but should be resolved shortly. I asked for them to confirm the car would be there by 5:30pm. Then by 8:30pm with still no car, I was calling and they blocked me. There are so many places to rent nice cars here in Dubai, do yourself a favor and avoid this place.
Negative experience: The worst service ever, booked twice with them and both times didn’t show up. First time in December 2021 and second time April 2022. the second time while asked them to make sure you will deliver the car twice and they confirmed they didn’t show up again, and instead of morning then came back with excuse of hospital (lie basically since it happened twice not once) in the afternoon and instead of giving at least a half day for free since they wasted a day of me they refused and didn’t care about costumer service. They could easily say sorry to waste your time for a day, won’t charge you for today, they simply said we don’t deliver. That was the minimum they could do. And even the person was so rude. They just provide the worst service and expect no complaint and don’t want to cover their bad service at all. Don’t waste your time and money on these people. They don’t have any respect for clients
Negative experience: I rented a car on the 17th on may. Today is the 24th of july and i still dont have my deposit back. The deposit suppossed to be back in 20 or 25 days en right now we are avbove 60 daysss. I really do not reccommend these guys to rent a carr
Negative experience: اتفقت معاهم على سيارة وبعدين مايردون اتصالاتي يعني بالمختصر انته تضبط امورك وهم يخربون عليك
Fantastic experience: من افضل الشركات للاستئجار في دبي بنصح بجميع بتعامل مع شتوتجارت משרד הכי איכותי בדובאי, ממליץ בחום
Fantastic experience: Réactif et surtout de confiance il mon rendu mon acompte après 21 jour comme convenu
Negative experience: سيئين جدا بالتعامل ما أنصحكم بالتعامل معاهم
Fantastic experience: Super service a l’écoute et super professionnel après la location je recommande
Negative experience: اسوء مكتب تأجير سيارات طلبت منهم واتفقت معاهم على كل شي وثاني يوم مايردون على التلفون ولا يرجعون يتواصلون معاك بالمختصر الي بيدفع اكثر بيشل السيارة ماعندهم احترام وتقدير للناس الي تحجز اول سيئين جدا وما انصح بالتعامل معاهم اطلاقا ((((تحديث)))) اكبر كذابين ماعندي ماعندي اي استهتار ولا حوادث ولا مخالفات يخرب بيتكم حتى في هذه بعد تكذبون الله لا يوفقكم يارب
Fantastic experience: Location propre retour de caution ok venez de m as part vs aurez 5 %off
Negative experience: WARNING !!! try to get refund of my deposit (caution) since 1month (I rented the car on the 15th june) but they dont answer on WhatsApp so please avoid this company !!! Now im in France si they know that I cant do anything !! ATTENTION !! Évitez à tout prix ce loueur de véhicules car au delà de ne pas être ponctuel ils ne veulent pas me REMBOURSER la caution que j'ai laissé et ce depuis plus d'un mois.. (j'ai loué la voiture le 15 juin).... Épargnez vous de perdre presque 500 euros en choisissant une entreprise honnête.
Fantastic experience: Excelent service!! Good comunication and great car!! Muy buen servicio lo rentamos con mi novia y decidimos alargar más tiempo la renta saludos desde colombia confiable y el depósito se reembolsa sin problema!
Negative experience: الحذر من هذا المكتب اشد الحذر ، تأمينك المدفوع لن يرجع لك ابدا مكتب تأجير نصابه 100٪ عطفا على ردك وعلى ردودك السابقة تستغفل العملاء مكتب نصاب ، منذ شهر يناير الماضي 2020 لم ترجع التأمين ياكذاب وتستغفل العملاء بردودك الكاذبة وسيتم نشر رسائل الواتساب هنا لنقل الحقيقة للعملاء والتحذير منك ومن امثالك ولا اقول الا حسبنا الله عليك عطفا على ردي قبل 4 شهور بأنه سيتم ارفاق محادثة الواتس مع المكتب المدعو تجدون برفقه جميع المحادثات مع المكتب النصاب يرجى الحذر منه
Fantastic experience: Good service
Fantastic experience: Everything perfect!!
Fantastic experience: Perfect i recommend
Fantastic experience: The best
Fantastic experience: Good
Fantastic experience: Very special service l wish success
Fantastic experience: Good and quick services,are really enjoyed
Fantastic experience: Excellent service good luck
Positive experience: Issues have been resolved
Fantastic experience: Very good expérience Is the best
Negative experience: Bad bad bad. Not professional
Fantastic experience: Good service, great communication. Will use again.
Fantastic experience: Without any problems. 5 stars, thank you
Fantastic experience: Had a 911 was great car great service
Fantastic experience: Cool and clean cars, deposit back on time
Fantastic experience: Thanks for the nice car guys.i enjoyed it
Fantastic experience: excellent service
Fantastic experience: Excellent car ! Nice customer service. Trustworthy.
Fantastic experience: Very very good services, beautiful cars and also great services
Positive experience: Good communication and easy to get the deposit back even in a different country
Fantastic experience: good customer service and friendly stuff ,easy to rent . very good
Negative experience: Stay away. You'll not get your security deposit back. You've been warned.
Fantastic experience: Super Service! Cool cars and nice contact!
Fantastic experience: All right! Good cars and deposit back
Fantastic experience: Very good service , very gentle and professional company. I recommend to anyone willing to rent a car in Dubai.
Fantastic experience: Best service at all times, i will definitely recommend this rent a car!! Good communication with the staff and drivers❤
Fantastic experience: Amazing service car was good customer service best I have used will definitely use them again
Fantastic experience: Really genuine people i got my security refund on time affordable rent price friendly staff
Fantastic experience: I am very satisfied with the service, car always in good condition. Thank you Stuttgart Rent a Car.
Negative experience: Very bad service. 4 months and on going they didn’t return security deposit.
Fantastic experience: My security deposit were back on time , your company also have very clean and cool cars , I recommend this service ..
Negative experience: No communication. I booked 1 week before and they cancel 20 minutes before the rental !! I suspect scam, all reviews are bad. Do not rent.
Fantastic experience: Its great and they got wide variety of car models and excellent Customer Service i might come back again soon..
Fantastic experience: Their services are fantastic, quick communication and delivery, clean cars, staff professional and my deposit refunded...great job!!!
Fantastic experience: The best place to rent cars, the cars are outstanding and soon im planning to invite my friends over here. Im hoping to have a transaction with you again
Fantastic experience: Great and amazing cars, clean and good services, driver delivery on time ..my deposit received as agreed..I highly recommend Stuttgart services
Negative experience: Worst car rental company ever!! I’ve tried to rent two cars with them, the two times they didn't show up! I ask the car for 10 am they wake up at 11 am saying we can deliver in 1h, what a shame!! They answer whenever they want etc... Really run away from them!
Fantastic experience: Very happy with the service.. timely delivery of the car and no hassle refund of security deposit. Loved the Mustang GT and planning for the next weekend rental!!
Fantastic experience: Great Service. Compared to other car rental, price is also acceptable. The receptionist is very polite and understanding. Really recommend stuttgart car rental.
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