Rayna Tours and Travels
Information about Rayna Tours and Travels
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All set to embark on a UAE journey? Allow us to assist you! We are Rayna Tours and Travels - a leading travel agency in Dubai, UAE with over ten years of experience meeting the needs of both locals and expats. Our specialized travel packages and tours, which cover locations all over the world, are made to meet your specific travel requirements. With online and onsite service options, booking your dream holiday has never been easier. Our dedicated staff is committed to providing efficient and reliable services, ensuring your travel experience is stress-free and memorable. Contact us today to discuss your next adventure. Let's make your travel dreams a reality!
Services and Treatments
Rayna Tours and Travels: Reviews
Negative experience: 픽업장소에 아무도 안 왔어
Dear Mr. Jay,Greetings from RAYNA Destination Management!Thank you for writing back to us regarding our services and, we apologies for the inconveniences caused. We would like to hear more about this situation, kindly we request you to reply back to [email protected] with your booking reference number or Bill number and we shall look into this situation.With Warm regards,Guest Experience TeamRayna Destination Management
Negative experience: Really bad services
Dear Mr. Rafeeq,At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and we regret to understand that we were not able to meet your expectations in service delivery. Your feedback is invaluable, and we genuinely appreciate your patience and understanding. We assure you that we take these issues seriously, and we will use your feedback to make the necessary improvements to our services and communication processes.We hope to be of service again to you and your family in the near future.With Warm regards,Guest Experience TeamRayna Destination Management
Negative experience: My daughter’s school went for a trip with this company, the cars in safari made an accident ( face to face). Don’t recommend, very dangerous!
Dear Ms OlgaGreetings from RAYNA Destination Management Thank you for writing back to us regarding our services and, we apologise for the inconveniences caused. We would like to hear more about this situation, kindly we request you to reply back to [email protected] with your booking reference # or Bill # and we shall look in to this situation. With Warm regards Guest ExperienceRayna Destination Management
Negative experience: there is a cocky guy called Nizam who chews paan and talks, too much of attitude and roadside creepy behavior, horrible travels, each branch as own prices with huge price difference, stay away
Dear Mr SujithGreetings from RAYNA Destination Management Thank you for writing back to us regarding our services and, we apologise for the inconveniences caused. We would like to hear more about this situation, kindly we request you to reply back to [email protected] with your booking reference # or Bill # and we shall look in to this situation. With Warm regards Guest ExperienceRayna Destination Management
Negative experience: One of the worst experiences i had with any tour operators...once i transferred the money they never responded....had to chase them for 2 weeks for a task which takes one day....kept transferring me to different numbers. No sense of any commitment to customers or professionalism.
Greetings from Rayna Tours !We are sorry for the inconvenience caused during the trip, this is not the standards that Rayna Tours is known for. We would request you to kindly write to us on [email protected] with your booking reference ID so we can investigate further to discuss your concerns in details.Booking reference no. is very important to track your booking with us, please do write us so that we can take corrective actions to avoid such incidents happening to any of our customers in future.Hope to hear from you soon.Thanks & Regards ,
Negative experience: 1. Could not download Global Village tickets 2. No correct (phone no. & Cruise name) info on the voucher
Positive experience: Their website is good and have many options to select. There are discounts on the items but in order to qualify you need to by individual item and add the discount code independently. This is not easy when you are to buy 20-30 items already added to the cart.
Thank you so much for the amazing reviews. We are pleased to know that you loved our services. We are here to help you with all your future holidays.
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