
Rukn Almadina Travel & Tourism

Information about Rukn Almadina Travel & Tourism
, Dubai
Opening hours
- sunday: 12h-19h
- monday: 9h-21h
- tuesday: 9h-21h
- wednesday: 9h-21h
- thursday: 9h-21h
- friday: 9h-12h, 15h-21h
- saturday: 9h-21h
All Travel and Tourism / Umrah guidance.
1, Local Tours
2, International Tours
3, Visit Visas
4, Schengen Visa
5, World Wide Air Tickets
Our comment from TravelAgencies.ae about Rukn Almadina Travel & Tourism:
Rukn Almadina Travel & Tourism is a renowned travel agency based in the United Arab Emirates, celebrated for its exceptional customer service and diverse travel packages.
Many of our clients have shared positive experiences, highlighting:
- A cooperative and professional staff that ensures a smooth experience.
- Exciting and well-organized tours, with visits to popular attractions such as Al Ain Palace Museum and Jebel Hafeet.
- Comfortable transportation and friendly drivers, making trips enjoyable for families and solo travelers alike.
- A variety of Umrah packages that are praised for their thorough organization and caring support from the team.
While there are some mixed reviews regarding certain tours and customer service experiences, the agency has shown responsiveness and a commitment to improving their services. Overall, Rukn Almadina Travel & Tourism is highly recommended for both leisure and pilgrimage trips, promising an enjoyable and hassle-free travel experience.
Rukn Almadina Travel & Tourism: Reviews
Fantastic experience: I enjoyed a lot , All staff is cooperative, i visit all locations which are mention in package
Fantastic experience: Kudos for this agency, we had very fun and smooth trip.
Fantastic experience: Good Trip with nice driver.
Negative experience: Very bad tourism’s compny Never go with him Only 3,4 places then going back And convincing the innocent peoples that This area close That area close There is nothing That place waste of time Peoples think that say is true Stupid company Only he need drhms
Dear Mohsin Abbas , sorry for inconvenience, but the fact is that 2 places was closed al suhub rest area and heritage village. So the government did not inform us before time that we are closing these places.
Fantastic experience: Today we had a great time and we enjoyed our Dubai City tour with the help of Rukn Almadina Travel and Tourism. It was a pleasure to meet with you (thanks Noor). Looking forward to the next exciting tour experience.
Negative experience: The people running this agency are so unprofessional, very rude, extremely pretentious and absurdly lacking customer relations. I booked a Khorfakkan tour with them as goes their advertisement on facebook, we had the initial interaction until they sent a confirmatory message on whatsapp as to the details of the pick up, time and place. I was so excited for the trip until I have received a “Hi” message at 9pm. Not knowing why would they initial a hi? So I have waited for another follow-up message to no avail. So I figured, maybe it was a wrong sent message. I then went to bed and received another message saying “ Please reply to this message if you are cancelling the tour” and I have read the 2nd message at 3am to which I replied, “ This booking is already confirmed “ and then got no reply obviously because it was early dawn. So now I woke up at 7am prepared and got all that I need to go to the pick up point. So I sent a message this time asking for the contact person and car name just to be told that my tour has been cancelled because I did not reply! Reply to what? To a text message at 12am? Well some people have to sleep and rest! Do I need to explain that further. ?! And I did reply at 3am. I spoke to them and without any remorse a lady was shouting at me and before I could even deliver my point she hanged up the phone. How is that for customer service?
"You booked a tour with us, and we sent you a confirmation message - as per our routine, we message all our customers a day before to confirm if they are still going. This is because we arrange vehicles according to the number of guests. We messaged you at 9 PM, and you read the message, then we messaged you again at midnight to please let us know if you are going or not, but you read the message and did not reply. You know that on WhatsApp, both delivery and reading timestamps are visible. Now tell me, if you were in my place, wouldn't you cancel? What else could we do? Then in the morning, you started calling saying you're at the pickup point, and our staff informed you that you didn't reply last night, so your tour was canceled. Then you started speaking rudely and using foul language. If you had replied last night, this issue wouldn't have arisen. Well, whatever had to happen has happened, now whenever you want to go, you'll be eligible for a special discount."
Fantastic experience: Great Deals
Fantastic experience: Nabeel driver is good and co operative next trip again we will book with him.
Positive experience: Visited Al Ain with them last Sunday and those are indeed remarkable attractions in Al Ain! The diversity of experiences, from historical sites like Al Ain Palace Museum and Fort to the natural beauty of Jebel Hafeet and the wildlife at Al Ain Zoo.
Positive experience: It was a very good and smooth experience with famiky that i had with this. Both the hotels and drivers, the staff was always availabke online whenever there was a need & quickly sorted.
Fantastic experience: Great city abu dhabi tour. We had a unforgettable experience and comfortable ride. I will surely book again from this agency.
Fantastic experience: Thanks rukn almadina travel and tourism, so amazing experience , superb
Fantastic experience: Thank you for the wonderful trip. A very thank you to our tour guide and driver for make our trip safe and for arranging and coordinating right through n ensuring everything was in order made our trip smooth n enjoyable.highly recommend this travel agency.
Thank you very much madam, We wish to see you again
Fantastic experience: It was nice trip, we did lots of enjoyed. Car driver is very kind in nature as well as good guide.
Positive experience: Nice journey
Fantastic experience: Amazing day tour at Hatta Oman with Mohammad.
Fantastic experience: Very good experience, most of the place cover within time period.
Fantastic experience: The Rukn services were excellent, and we had a very pleasant trip to Umrah
Fantastic experience: Good company. Easy to deal with. Easy process of booking. They followed the said call time. Great experience.
Fantastic experience: Excellent service,and the driver is very jolly and giving update anytime.
Fantastic experience: Sharjah Khorfakkhan nice view nice looking and everything Rukn Almadina Travel Good Service Travel
Fantastic experience: Transportation was comfy. The itinerary for Khorfakkan was straight hitting up all the Insta-worthy spots. If you're looking for a day trip either a solo traveler or in a company you need to try Rukn Almadina Travel. The tour leaders were attentive to our needs, ensuring everyone felt comfortable and included.
Fantastic experience: One of the best travel agency for 1day tour, we booked them for a day trip to Jebel Jais ,must book travel agency if you want to experience seem less and comfortable outing, Thank to Mr Atif for the most memorable drive
Fantastic experience: The experience was good. We were only two people and the rest vehicle was empty and they take us on all the mentioned places and enjoyed a lot.
Fantastic experience: It was a wonderful trip. Thanks and appriciate. Also the staff was so friendly and committed.
Fantastic experience: Trip was nice and good.Time Management is good.Nice guide assistance while reaching Makkah and Madina
Fantastic experience: Recommended
gratitude
Fantastic experience: My Trip was Organised by team Rukn Almadina Travel. Travelled KSA for Pilgrimage and to Stansted, London. Professional team...
Fantastic experience: Very Cooperative staff, dealing excellent, providing proper information and very economical… strongly recommended for visit visa, air tickets etc.
sir thank you so much for the appreciation
Fantastic experience: Excellent service provider. i had umrah with my mother with ease and comfort.
Brother thank you so much
Fantastic experience: Went to Umrah with this travel agency and they provide the best service.
gratitude
Fantastic experience: Excellent and very cooperative professional travel agent
Fantastic experience: Such a nice service and friendly environment
Fantastic experience: Awesome team for umrah
Fantastic experience: Excellent service I went for Umrah with my family with Rukn Almadina Travel and Tourism they provide me best hotel and good service as I expected highly recommend this company is trustworthy.
Thank you so much for your experience with us we wish you to look forward again.
Fantastic experience: Professional and reliable company to travel with . Highly Recommend
Fantastic experience: Highly recommended...... we did umrah and everything went smooth from start to end jazak Allah mr Atif and team.
Positive experience: Alhamdulillah i really appreciate your special services and I enjoyed the tour to Makkah and Madina
Fantastic experience: One of the best and amazing service was provided by Mr Atif Razzaq for my Umrah journey. From starting untill the end everthing was taken care by him. The hotels, the transportation arrangments was absolutely fantastic. Its 10/10. My journey was really smooth and excellent under his assistance. May God bless him. 100% recommendation for this travel and tourism company for your smooth and stress free travelling experience.
Thanks so much for your sharing experience with us. We are really grateful and appreciate you taking the time to share your rating with us.
Fantastic experience: Alhamdulillah did my fist umrah with my family that too with 2&half year child i must say the services provided by Atif and team is absolutely amazing very humble and knowledgeable team they are did everything for me and by the grace of Allah everything went smooth . I am planning my further trips with them only and i recommend all there best services May Allah bless them with lots of barakah Ameen
thank you sir
Fantastic experience: Alhamdullilah! Did umrah with my family. Services provided by Mr. Atif and his team were excellent. I will definitely plan my further trips with them and would recommend there best and professional services. Jazak Allah
Fantastic experience: Had a great experience with them, we booked a umrah package and everything was so organized from picking up from airport , ziyarat in Madinah and Makkah, and guidance throughout the journey. Definitely recommend to family and friends.
Thank you so much, we hope that you will come again and give us chance for hospitality
Fantastic experience: Recently had very good experince of Umrah pakage with them alhumdulilah all done very nice and smoothly and main thing is whatever they commit they provided during our stay. We are definately going to suggest Rukn almadina to our loved ones.
Fantastic experience: I recently perform Umrah by this company I really appreciate their services, I would like to say whom are planning for Umrah chops this company u Will enjoyed the trip
Fantastic experience: The tour guide Ms. Noor and the driver are very approachable and kind. They are so professional in their work. We enjoy the Day Tour at Jabal Jais and planning to set another tour soon
thank you very much mam we hope to see you again with us
Fantastic experience: Prompt and excellent service which exceeded our expectations! Will definitely recommend Forever to my family, friends and colleagues. Best Umrah packages available with them. Which beyond our expectations. Highly recommended!!!
its our duty to serve the guests of Allah
Fantastic experience: If u planning to go umrah I recommend Rukn almadina travel Becos what thay promise thay give. nice end cline hotel near to haram 24 hwr bus sarvice hotel to . Just last week I went umrah with Rukn almadina travel thay give best service insha allah agen I will go umrah with Rukn almadina travel.
Fantastic experience: Alhamdulillah. Highly recommended. Did umrah with my family (2 childrens: 6 and 3 years old). Services provided by Mr. Atif here in Dubai and his team in Saudi were amazing. They were approachable all the time through out my trip. Everything went smooth flying from Dubai to coming back. I will definitely plan my further trips with them and would recommend there best and professional services. JAZAK Allah Mr. Atif and team. May Allah bless all of you. Aameen
Fantastic experience: We performed Umrah in February Alhamdulillah. We used the by-air package and everything was arranged by Rukn Al Madina. The team assisted us very well in organizing our package, special thanks to Atif bhai who really assisted us until the end of our trip. If you're planning to book with this agency, do not hesitate. they're reliable and very helpful.
Fantastic experience: I went hajj 2023 it was great experience I bookeda Ruk Almadina travel tourism The arrangement like hotel foods and transportation was good I appreciate ruk al madina efforts and recommend our friends to use their services Subhan afridi dubai Thanks
Positive experience: Allhumdulilah we perform Umrah by Rukn Almadina they give as good serives that i wasn't expected also my sister came from Pakistan she not residence in UAE but ATIF took her all responsibility and take care of her. me and my family very satisfied... also the charges are reasonable the hotel the bus services was too good as well .. Highly recommend
Fantastic experience: Atif Bhai was very helpful throughout the journey. He helped me from the start with a customized package. The itinerary was prepared soo well that I was able to perform Umrah without any problems. Amazing service by Atif Bhai.
THANKS U DEAR GUEST
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