Shams Abu Dhabi Travel
Located on 10 Al Nawafil Street in the Sahari Building, Shams Abu Dhabi Travel is a premier travel agency situated directly opposite the Abu Dhabi Grammar School. As a trusted local partner with over 19 years of experience in the UAE, this branch combines the reliability of an established brand with personalized, attentive service for residents and visitors of Abu Dhabi. The agency specializes in turning travel dreams into reality, offering a comprehensive suite of services tailored to both leisure seekers and corporate clients.
For those looking to explore the globe, the travel desk offers curated holiday packages to popular destinations such as the Maldives, France, Greece, and Canada. Whether you are planning a romantic getaway, a family adventure, or a budget-friendly beach holiday, their experts handle every detail, from flight bookings to hotel reservations at competitive rates. Clients can access special fares and exclusive offers on leading hotels worldwide, ensuring comfort and value for money.
Business travelers are equally well-served, with dedicated corporate travel management solutions designed to meet specific company policies, budgets, and employee needs. From inbound to outbound trips, Shams Abu Dhabi Travel ensures efficient, comfortable, and cost-effective journeys. With 24/7 customer support available via phone and email, this agency guarantees a smooth and stress-free travel experience from start to finish. Contact them at +971 2 644 4494 or visit their office to begin planning your next unforgettable journey.
Opening hours
- sunday: 10h-23:30
- monday: 10h-22h
- tuesday: 10h-22h
- wednesday: 10h-22h
- thursday: 10h-22h
- friday: 10h-22h
- saturday: 10h-23:30
Photos of Shams Abu Dhabi Travel
Our comment from TravelAgencies.ae about Shams Abu Dhabi Travel:
A Commitment to Precision and Personalized Care
Shams Abu Dhabi Travel has established itself as a reliable partner for travelers seeking accuracy and dedicated support. The agency is frequently praised by its clients for its meticulous attention to detail, particularly in managing complex travel procedures. Travelers have highlighted the precision in scheduling and the diligent follow-up that ensures every aspect of their journey is handled with care. This level of organization provides peace of mind, allowing customers to focus on their upcoming adventures rather than logistical worries.
Exceptional Staff and Professionalism
At the heart of the agency's success is its team, which consistently receives commendations for their polite, friendly, and highly professional attitude. Specific staff members, such as Mr. Abdullah and Mr. Abdulla, are singled out for their kindness, respect, and exceptional helpfulness. Clients appreciate that the staff goes beyond basic service, offering warm hospitality and genuine recommendations. Whether a customer is a first-time visitor or a regular, the team ensures they feel welcomed and valued, creating a welcoming and positive shopping experience at their branches.
Comprehensive Travel Services and Expertise
Shams Abu Dhabi Travel offers a wide array of services designed to cater to diverse travel needs. The agency is known for providing competitive rates on air tickets and assistance with hotel bookings, including specific recommendations that have been described as "on point" by satisfied guests. Their expertise extends to organized tours, cruise inquiries, and intricate flight arrangements. Travelers have noted the convenience of having a single point of contact for all their travel requirements, from simple ticket purchases to more elaborate trip planning.
Speed, Efficiency, and Client Satisfaction
One of the most frequently mentioned strengths of Shams Abu Dhabi Travel is its prompt and efficient service. Many reviews cite "quick service" and "smooth booking experiences" as key reasons for their loyalty. The agency strives to exceed expectations by resolving inquiries swiftly and providing clear communication throughout the process. This efficiency, combined with a strong focus on customer relationship management, has led to a high rate of client satisfaction and numerous recommendations from happy travelers to their family and friends.
- Personalized Attention: Staff members who offer tailored advice and follow through on every detail.
- Competitive Pricing: Access to good rates on flights and travel packages.
- Professional Expertise: Knowledgeable agents capable of handling complex itineraries.
- Fast Service: Quick processing times for tickets and reservations.
Shams Abu Dhabi Travel: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 59 reviews
Fantastic experience: لمست في شمس ابوظبي للسفريات الدقة في المواعيد و الاهتمام و المتابعة فيما يتعلق باجراءات سفري الأخير الى المالديف و خاصة في شخص السيد عبدالله.
Fantastic experience: Very helpful staff
Fantastic experience: Rohan Swedish massag amezing thank you
Fantastic experience: The beat travel agency I have deal with I really thanks Abdullah for he’s kindness and respect and recommendations for travel and choice the airline wish them the best for the relearn work in alforsan mall
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: In my experience I had a great service from Mr Abdullah at Forsan Mall branch
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: I will book tickets for my vacation from shams staff polite & friendly attachment to the coustmer
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Excellent service from Abdulla .Thank so much brother
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Amazing staff and Smooth booking experience!
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Negative experience: Worst experience EVER!!! I would give ZERO stars if I could. Called to enquire about cruise ships. The number that is written in Google, pointed to a store in Khalifa. Firstly, I had to call around 3 or 4 times for somebody to pickup the phone. When they finally replied, the attendant didn't give any attention to me and pointed me to call their "head office" in another number. Not even a "Good morning", "thank you", anything. Customer services relationship is terrible. Then, I called the "head office". Same as the first number regarding to the amazing "care". Finally, the attendant said that they don't have any cruise ships, and as usual, not a "thanks", not a "sorry" not a suggestion, nothing. I am surprised how such company keep their doors open...
Fantastic experience: Prompt and excellent service at all times which exceeded our expectations! Will definitely recommend Shams Abudhabi Travels to my family, friends and colleagues.
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Nice
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Good service
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Gd travel agency
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Good services
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Good Service ! Best hospitality !
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: good travel agency and better hospitality
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Good Customer Service
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Excellent . Great experience
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Very quick service.
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Good customer service
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Good service
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Highly recommended
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Great customer service and good communication throughout! Highly recommend
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Very nice shop and good service for the staff highly recommend
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: ممتاز
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Negative experience: Didn’t bother to listen and cut me off every time i spoke
Fantastic experience: good customer service excellent experience
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Thank you for good service and very kind staff and friendly.. highly recommend this shop
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Excellence service. I got a good rate on the tickets. The van was spacious and the driver was very friendly. And finally the hotel recommendation which was la clef in Paris was just on point.
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Negative experience: Zero star for me! We have bene there two Times: the man Who is working there is very bad mannered! While we were asking information he takes a selfie and doesn’ t listen to me and my husband! We would like to book for a Travel in Thailand but i surely look for another Travel agency with a professional agent not like this unpolite and not preparated Guy Who wasn’ t able to answer to our questions and for THE SECOND time he doesn’t send us a preventive!
Fantastic experience: Last visit I take TKT from your travel.very nice dealing.your staff Abdulla give good discount Alos IAM going there four time checking TKT rate always he smile and welcoming very well.
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Im very happy with shams abudhabi travels in forsan central mall Will definitely recommend Forever Tourism to my family, friends and colleagues. A big thank you to Mr Abdullah for being extremely helpful! Thank you
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Very professional
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: كل الاحترام للشركه وللعاملين على حسن التعامل والثقه
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: excellent experience with mr.Abdulla
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: Good travel agency at great location, Nice customer service
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
Fantastic experience: I would like to recommend this company to others because they have quick service and amazing customer care. Big kudos to abdallah raneesh he is so fantastic and more helpful. He took care of me by providing exception service. I will come back again and again when to fly everywhere. Thank you
Thank you so much for your valuable review! Thanks for choosing Shams Abu Dhabi Travel! We really appreciate you taking the time out to rate our service!
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