
Al Haya Holidays

Information about Al Haya Holidays
, Dubai
Opening hours
- sunday: (closed)
- monday: 10h-19h
- tuesday: 10h-19h
- wednesday: 10h-19h
- thursday: 10h-19h
- friday: 10h-19h
- saturday: 10h-17:30
Most Reliable Travel Agency Offering Everything from Air Ticketing, Tour Packages, Travel Insurance to Visa Assistance, Hotels & Resorts Reservations, Cruise Bookings, Sightseeing’s & so much more.
Al Haya Holidays: Reviews
Fantastic experience: Good customer services. always better experience.
Fantastic experience: جربت الاكس اكستنشن ويجننن وبرد اعيده
Fantastic experience: What an amazing trip they had planned for us. I would appreciate the effort (Zeek) from customer support provides for us. He is such an amazing person who planned our whole trip so smoothly and hassle free. Every single day of our trip he has contacted and taking care of us . Much appreciated for this to Zeek. I couldn’t thank you enough for our tour guide (Ceyhun) . Such an humble and caring person we have ever met. He showed us as much as he can. Explained every single thing we passed by. He introduced us to the amazing Azerbaijan’s local food and showed us around. Even after dropped off us to the airport, he asked us everything going smoothly and so on. I must say, anyone can trust on them and you would have an amazing vacation like us. Thank you Zeek and Ceyhun from my heart ❤️
Fantastic experience: Highly recommend Sama Al Haya Travel & tourism.Zeek first special thanks to you for all the arrangements. Really everything was perfect. We enjoyed too much without any difficulty or disturbance. Also guide Mr.toko behavior was very good with us, cooperative, helped us & show us the famous location. Again thanks to you & your team efforts to make our visit good.
Fantastic experience: Had a amazing cruise holiday planned by al haya holidays , you guys made experience easy and effortless , thank you so much
Fantastic experience: Great customers services
Fantastic experience: Haya Travel and Tourism made my visa and ticketing hassle-free! Their team was quick, professional, and friendly. The visa process was easy with their help. They made sure all my papers were right, and it was done in no time. Booking tickets was a breeze too – they found the best options for me. What I loved most was how friendly the staff was. They patiently answered my questions and made everything simple. I highly recommend Haya Travel and Tourism for stress-free travel plans. Thanks for the great service!
Fantastic experience: Absolutely great experience to Azerbaijan with your team. Great Hospitalities and all. Thank you so much. Hope to continue with your team more.
Fantastic experience: Very good experience. Many thanks to Han for arranging the tour and special thanks to our tour guide in Bali, Mr. Sumatra
Negative experience: Baddest agency ever, lying, giving wrong information for people, to make them buy tour, not careing about clients at all And can’t solve any problems concerning with their tour they selling Advice to not work with them, and don’t trust , very bad experience ever I have with tour agency in Dubai
Dear AliyaGreetings from Sama Al Haya Travel & TourismThank you for your feedback. We are sorry to hear that you were not satisfied with our service.Our Sales & Business Development Manager has already investigated the case in regards with your concerns. Unfortunately all the requests made by you were at the last moment when we could not change or amend the booking. Your special request of room upgrade on the same day of the Check-in for a smoking room which you did not mentioned to us before is not possible due to rooms being fully booked. We still contacted the Hotel if they can upgrade you to a balcony room but the hotel instructed us that there are no more rooms available at that time. You requested us to add baggage for your return flight on Sunday late night and informed us you will pay after you come back. Any such requests need to be approved by accounts department which were not available due to the time. We tried to help you every step of the way but unfortunately few matters were beyond our control.We are always striving to improve our service and we appreciate your honest input. This gives us the opportunity to grow and to be better in our future services.
Negative experience: Its good in view n work but conservation n dealing is bad People are waiting so long time
Fantastic experience: I recently returned from an 11-day trip to Thailand, Singapore and Malaysia that I booked from Al Haya Holidays. It was a wonderful experience and I want to share my review with you. Al Haya Holidays provided amazing services from visa assistance, flight tickets, hotel accommodation, to domestic transfers. They took care of everything and made sure I had a hassle-free and enjoyable trip. I spent 6 days in Thailand, exploring Bangkok & Pattaya. I loved the vibrant culture, the delicious food, the stunning beaches and the friendly people. I also got to visit some of the famous temples, markets and attractions. Then I flew to Singapore for 3 days, where I was amazed by the modern architecture, the clean and efficient public transport, the diverse cuisines and the beautiful gardens. I had a blast at Universal Studios, Marina Bay Sands and Gardens by the Bay. Finally, I ended my trip with 3 days in Malaysia, where I visited Kuala Lumpur, Penang and Malacca. I was impressed by the mix of Malay, Chinese and Indian influences, the historical landmarks, the street art and the shopping malls. I would like to thank my travel agent Heshan De Silva for arranging this wonderful trip for me. He was very helpful, friendly and professional throughout the process. He answered all my queries and gave me some useful tips and recommendations. He also made sure that everything went smoothly during my trip. I highly recommend Al Haya Holidays for anyone who wants to travel to these destinations. They offer great value for money and quality service. I will definitely book with them again for my next adventure.
Thank you for your kind words and positive feedback. We are delighted to hear that you are satisfied with our product and service. Your satisfaction is our top priority and we strive to exceed your expectations. We appreciate your loyalty and support and hope to serve you again soon.
Fantastic experience: Get in touch with Mr Ijaz. He’s the best
Fantastic experience: In this world full of non-serious people, I was lucky to turn to this travel group to apply my visa, after speaking with Mr. Joshua I immediately decided to entrust him my visa and I would seriously do it 100 times, he is the kind of person of great humanity & understanding all necessary to do the job at his best with seriousness and efficiency. I'd love to recommend Al Haya Travel Group and especially Mr. Joshua to my friend and relatives in the future.
Negative experience: the worst travel company. they are scammer and you need to be careful and do not give them any money in advance. I will report you to the police and becareful from the girl from Philippines. She is a scam
Fantastic experience: A reliable and trust worthy company. Would recommend Mr. Josh handled my case very well
Positive experience: Initially I was worried to obtain visa from them, however with slight delays, I am happy to have my own visa
Negative experience: Worst company ever reluctant don’t care about your time and your money Never trust them
Fantastic experience: Very nice and good service 200 percent statisfaction
Positive experience: it is normal
Fantastic experience: What I can say this company has the best in everythg they process visa in time and too much customer care , credit goes to agent josh, he keeps you updated soo helpful doesn't sleep untill he has cared for you, doesn't get upset oooohh m telling you Mr manager give promotion to this guy josh orr I won't eat for 7 days......
Fantastic experience: A nice place like the ambiance of the office very relaxing and most importantly staff Joshua is highly professional and very good customer service. Highly recommend.
Fantastic experience: Very accomodating, their service is excellent! Super fast and smooth transaction, you don't have to worry anything at all. Thumbs up and highly recommended.✔️
Negative experience: Very bad experience. I contacted them and everything looked simple and easy. But later many problems that they didn't inform previously about started coming, causing a delay on the tramitation of the visa and a fine for exceeding the expiring date. Well I had to pay the fine, even I warned them about the dates and I don't think it was my fault, but the surprise is that they made me pay a 100 AED admin charge for the fine!!So I had to pay them extra for their own mistake! My file was handled by Mr. Josh and he was totally unhelpfull. I wouldn't recommend them at all!!
Dear Sir,Thank you for your time spent in writing us a feedback. Our Sales & Business Development Manager is already investigating the case. We would like you to know that these kind of honest response gives us opportunity to better our future service. Hence, are very much welcome.Wishing you all the best!Sincerely,Al Haya Travel Group
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