Airlink International UAE - Head Office

Airlink International UAE - Head Office
PO BOX 10466, Outside Cargo Village - Airport Rd
, Dubai
+97142821050

Opening hours

  • sunday: (closed)
  • monday: 8h-19h
  • tuesday: 8h-19h
  • wednesday: 8h-19h
  • thursday: 8h-19h
  • friday: 8h-19h
  • saturday: (closed)

Airlink International UAE is a premier provider of cargo, logistics, and travel management services, known for its reliability and extensive experience in the UAE market. With more than four decades of outstanding service, this locally owned company has established itself as a one-stop solution for both organizations and individual travel and logistics needs.

Dedicated to excellence and customer satisfaction, Airlink International is the go-to choice for those looking to streamline their logistics process or enhance their travel experience. The company has evolved to meet the diverse demands of the market, making it the ideal partner for any logistical or travel-related challenge.

Our comment from TravelAgencies.ae about Airlink International UAE - Head Office:

Airlink International UAE is a renowned and trusted travel agency and logistics provider based in the UAE, established in 1977. Customers consistently commend the company for its excellent and friendly service, highlighting the following strengths:

  • Exceptional customer service, known for being the 'best travel agency' around.
  • Fast and reliable assistance, ensuring clients' queries are handled promptly.
  • Well-equipped to provide high-level cargo, logistics, and travel management services.
  • Friendly and professional staff who are helpful and dedicated to customer satisfaction.
  • Positive experiences reported with various staff members, including Mr. Maddhan Narasaiah and Mr. Hassan.

However, some feedback indicates areas for improvement:

  • Issues with communication, where some employees may not respond promptly to calls or emails.
  • Concerns regarding building maintenance and service delays.
  • Some customers expressed dissatisfaction regarding refund processes and delays in cargo handling.
  • Experiences of damages to cargo during delivery.

Overall, while Airlink International UAE has received positive reviews for its commitment to customer service and reliability, it remains essential for the company to address the highlighted concerns to enhance customer trust and satisfaction further.

Airlink International UAE - Head Office: Reviews

3.8/5 (45 Reviews)
jasir musthafa Published on Google 1 year ago

Fantastic experience: ❤️❤️❤️

Ali Alkasier Published on Google 1 year ago

Fantastic experience: Best travel agency i've ever dealt with, they have the best and the fastest costumer service.

Airlink International UAE - Head Office
Airlink International UAE - Head Office

Dear Ali Alkasier,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with Airlink International UAE. Your kind words inspire us to continually strive for excellence in our services.We look forward to serving you again in the future. Safe travels and warm regards!Best,The Airlink International UAE Team

shayne llegado Published on Google 1 year ago

Fantastic experience: Leading Cargo, Logistics and Travel Management Company that is well equipped i providing high level of services for the clients

Airlink International UAE - Head Office
Airlink International UAE - Head Office

Dear shayne llegado,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with Airlink International UAE. Your kind words inspire us to continually strive for excellence in our services.We look forward to serving you again in the future. Safe travels and warm regards!Best,The Airlink International UAE Team

dev raj Published on Google 1 year ago

Fantastic experience: Good service in travel industry and cargo services....

Airlink International UAE - Head Office
Airlink International UAE - Head Office

Dear dev raj,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with Airlink International UAE. Your kind words inspire us to continually strive for excellence in our services.We look forward to serving you again in the future. Safe travels and warm regards!Best,The Airlink International UAE Team

Josephine Mediona Published on Google 1 year ago

Fantastic experience: Airlink International UAE , Good service and very Friendly Staffs.

Airlink International UAE - Head Office
Airlink International UAE - Head Office

Dear Josephine Mediona,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with Airlink International UAE. Your kind words inspire us to continually strive for excellence in our services.We look forward to serving you again in the future. Safe travels and warm regards!Best,The Airlink International UAE Team

ASHIQ AMBALADATH Published on Google 1 year ago

Fantastic experience: Good service

Joel Sebastian Joel Published on Google 1 year ago

Negative experience: Satisfied with Airlink, but employee Anne's service is the worst. Uncertain of her self-perception, she never responds to calls, emails, or texts, making communication about the Al Bakhit flat rental extremely difficult.

Airlink International UAE - Head Office
Airlink International UAE - Head Office

Hi Joel Sebastian, We are sorry for the inconvenience caused please inbox us or email at [email protected] your complaint we will check and try to resolve the issue. Thanks

DH KHAN Published on Google 2 years ago

Negative experience: Building maintenance very poor service.

Omar Haridi Published on Google 2 years ago

Negative experience: سيء جدا، لا يوجد رد على المكالمة على الرغم من أنني اتصلت للتو للاستفسار عن أسعار التذاكر فقط.

A M Published on Google 2 years ago

Fantastic experience: مايحتاج انك تتردد وتجز تذكرة طيران عن طريقهم

Random Adventures Published on Google 2 years ago

Positive experience: حسن طة من أفضل الموظفين الموجودين . خلقا وعملا . وجدير بالتقدير وعلى دراية كاملة بما يعمل

Sajjad Ghanaat Published on Google 2 years ago

Fantastic experience: Very good guys , specially mr Madhan Narasaiah

Tayyab Tariq Published on Google 2 years ago

Positive experience: Called but not responded

درصاف بن علي Published on Google 3 years ago

Fantastic experience: الموظفين تعاملهم جيد جيدا و سريع

Mohamed El-Habib Belarbi Published on Google 3 years ago

Fantastic experience: Internet problèm only"

ابن العايلة Published on Google 3 years ago

Positive experience: مكتب حجوزات طيران محترم.

بواحمد بواحمد Published on Google 3 years ago

Negative experience: سيء جداً جداً ،، متى يتم استرجاع قيمة التذاكر المدفوعة من شهر فبراير 2020 ، علماً باني قمت بالمراجعة لمرات عديدة من دون جدوى ولا يتم الرد سوى لا نعلم شي لان شركة طيران حتى هذا الوقت لم يبدا بالعمل والكل يعلم بان جميع شركات الطيران المحلية والعالمية بدات بتشغيل الطيران واعلنت بانتهاء كورونا والدليل نزع الكمان والغاء جميع اشتراطات الاحترازية للفيروس كورونا كوفيد-19،، الى متى سننتظر ،، تقييمي للشركة من 10 (10/0) لعدم وجود حل للمسالة واجبار العميل على اعادة تفعيل التذكرة للاستخدام خلال سنتين ومضت المدة وضاعت أموالنا وحقوقنا

Jodie Vendiola Published on Google 3 years ago

Negative experience: Yung dulo ng pasensya k npigtas n kaka antay at kung ano.mga EXCUSES! 2nd time k pa box, ok nmn ung una kya s knila p dn ako ngpa cargo. Daig p ang ngpa box k ng christmas season.. from cargo vessel to customs to release to delivery etc

Little princess 221 Published on Google 3 years ago

Negative experience: Bad company When calling they said busy and working hours from 8till 1 but staff full day break no time for receive call during work time

Ratna Seelam Published on Google 3 years ago

Fantastic experience: Very good Travel and Logistics Company in Dubai

Roxanne “Roxy” Arganza Published on Google 3 years ago

Negative experience: You were saying Transport smile in a box but then this 971 56 360 9996 I am chatting with, all she had to say is sorry that my cargo box still delayed from NOVEMBER! Poor customer service and paying cheap maybe you will get a cheap service and cheap quality!!!! Now february is about to end again and there's no update like its just congested while for LBC its just 30days in Manila!!!!! I am not sure if the things in my package still all good and telling me to just wait forever!!! WORST EVER!

Kazi Zeeshan Eraj (Zany) Published on Google 3 years ago

Fantastic experience: Very Nice staff and people.. went for an internal meeting and enjoyed. Make sure to find a right parking spot as alot of construction on going

تيتو tito Published on Google 4 years ago

Fantastic experience: افضل خدمه

Ehsan Ali Published on Google 4 years ago

Fantastic experience: Excellent service

Shanavas Published on Google 4 years ago

Fantastic experience: Good

Nishan Kunnath Published on Google 4 years ago

Negative experience: I have sent cargo through Airlink, most of my stuff are broken while its delivered. I should have never sent my cargo through Airlink. Very poor service. Staff are not at all helpful. I rate this as the worst.

chary bangaru Published on Google 4 years ago

Negative experience: If you're canceled flight ticketsThey will not refund

Yataki Tamaki Published on Google 4 years ago

Negative experience: I request a refund of my ticket purchased here due to flight restriction until now i didn't get my money back. First they said I have to wait 1 month ang now its more than 1 month again they said wait again for another 1 month.. For the refund only it takes 2 months long and that is not sure for two months if i can get my money back..

Eyad Abuzahra Published on Google 5 years ago

Negative experience: لم تتم الزيارة

Hisham Abdul-Baki Published on Google 5 years ago

Fantastic experience: Employees are really helpful and good

tariq sultan Published on Google 5 years ago

Fantastic experience: Professional attitude as the name known for.....

Deepak Bhatia Published on Google 5 years ago

Positive experience: For all your travel related queries

Rajesh Parker Published on Google 5 years ago

Positive experience: Great Service

Buenalyn Montealto Published on Google 5 years ago

Fantastic experience: Fast and Reliable!

Mohamed Saadeldin Published on Google 5 years ago

Fantastic experience: Book your air flight tickets easy. Ask for Mr. Hassan and he will give you the best service and simplify your booking

Rony Amara Published on Google 5 years ago

Positive experience: Submit your visa always via Elitihad airline

Omar Elhalwany Published on Google 6 years ago

Positive experience: اسعار مناسبه مع جميع الأفراد وحسن المعامله

Rohan P Pinto Published on Google 6 years ago

Fantastic experience: Its the best travel agenncy ever!

Fame F Published on Google 6 years ago

Fantastic experience: Excellent customer service

Jashley Cajucom Published on Google 7 years ago

Fantastic experience: Best rates! Best staffs!

rabih dib Published on Google 7 years ago

Fantastic experience: Very cooperative staff

shah zaib khan Published on Google 8 years ago

Fantastic experience: Freight service providers since 1977

Mark Leo Mirandilla Published on Google 8 years ago

Fantastic experience: airticket

Anirudh Methil Published on Google 9 years ago

Fantastic experience: I love it

Manu Chacko Published on Google 9 years ago

Positive experience: It the head office of Airlink International UAE, a logistics and travel management company formed in 1977.

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