Sharaf Travel
Our core services include affordable flight bookings with major airlines, ensuring you get the best routes and fares. We also provide essential travel insurance packages to give you peace of mind while exploring the globe. For those seeking relaxation, our curated holiday packages combine luxury accommodations with unforgettable experiences in top destinations worldwide.
Experience the convenience of our user-friendly online platform, where you can manage bookings, access exclusive deals, and earn Airmiles with every purchase. For corporate clients, our dedicated Business Solution offers streamlined travel management and tailored services to optimize your company's travel policies. Trust Sharaf Travel to turn your travel dreams into reality with reliability, comfort, and exceptional customer care.
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-19h
Photos of Sharaf Travel
Our comment from TravelAgencies.ae about Sharaf Travel:
A Decade of Trusted Travel Expertise
Sharaf Travel has established itself as a leading travel agency in the United Arab Emirates, boasting a client base that often includes long-term relationships spanning over five years. Travelers consistently praise the agency for its professionalism and comprehensive understanding of international travel needs. Whether handling corporate bookings or personal family holidays, the team is recognized for delivering high-value services that meet the expectations of discerning clients. Many customers highlight the agency's ability to provide a one-stop solution for all their travel queries, from complex multi-destination flights to specialized visa processing.
Years of experience and professional reliability are central to the agency's reputation. Long-standing clients frequently mention their trust in Sharaf Travel's consistency and skill, noting that the service quality often enhances with each interaction. This enduring trust is built on a foundation of timely advice, efficient service, and a deep commitment to resolving travel needs effectively, making it a preferred choice for both business and leisure travelers in the region.
Personalized Itineraries and Exclusive Experiences
One of the strongest aspects of Sharaf Travel is its capacity to design customized holiday packages that cater to specific family requirements and preferences. Travelers appreciate that the agency does not merely push ready-made solutions but instead crafts unique itineraries tailored to individual needs. From ensuring seamless connections for multi-generational family trips to arranging specific accommodation types, the attention to detail ensures a comfortable and memorable journey.
- Tailored Family Trips: Agents like Noorsaba and Annie have been highlighted for correctly interpreting family needs, arranging perfect flights, hotels, and transfers for diverse age groups.
- Special Interest Tours: The agency successfully organizes unique experiences, such as the Thailand trip featuring Isuzu vehicle training and parasailing, exceeding guest expectations.
- Complex Logistics: Expert coordination for multi-city European tours and cruises, including precise train platform information and cross-border travel logistics.
Dedicated Staff and Exceptional Customer Care
The human element of Sharaf Travel is frequently lauded by travelers. Customers consistently describe the staff as friendly, hospitable, and incredibly supportive. Specific agents such as Annie, Riju, Danish, Noor, and Glen are frequently mentioned by name, with travelers expressing gratitude for their patience, helpfulness, and willingness to assist even during late-night or rush bookings. This personal touch transforms standard service into an exceptional experience, making clients feel valued and well-cared for throughout their travel planning.
24/7 support availability is a key strength that sets the agency apart. Many reviews note that the team is always ready to respond, providing peace of mind for travelers who need immediate assistance or last-minute changes. The cooperative nature of the staff, combined with their professional expertise, creates a reassuring environment where customers can confidently manage their travel arrangements.
Comprehensive Travel Services and Value
Sharaf Travel offers a wide array of services including flight tickets, hotel reservations, cruise packages, and visa assistance. Travelers appreciate the agency's ability to secure excellent deals, often finding better rates for hotels and flights than those available directly. The agency is also commended for its prompt response times and organized handling of documents, ensuring that everything from train tickets to entry permits is managed efficiently. While some customers note that fees can be on the higher side, the consensus is that the quality of service, organization, and stress-free experience provide significant value, making the investment worthwhile for those seeking a premium travel experience.
Sharaf Travel: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,0 out of 5 from 229 reviews
Fantastic experience: I've been using Sharaf Travel's services since 2017 for all my travel needs. Annie has always been so helpful and supportive so I highly recommend Sharaf Travel. Thank you Annie and Keep up the great work
Hi Amie, Thank you for taking the time to leave an excellent review!We will make sure that your appreciation will reach Annie.We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope you consider Sharaf Travel again for your future travels!
Fantastic experience: Excellent customer support and offers the best travel experience.
Hi Dince Joseph, Thank you for taking the time to leave an excellent review and sharing your amazing experience and photos with us!We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope you consider Sharaf Travel again for your future travels!
Fantastic experience: Helped me with visa 2 times, very fast response and visa issuance. Will recommend to everyone
Hi Julian, Thank you so much for the awesome 5 star review!We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope you consider Sharaf Travel again for your future travels!
Negative experience: Not professional at all ! Delay in response After sales service is unprofessional
Hi Norah, We're really sorry that you had a bad experience. We'd like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email with your name, contact information and your concern including who assisted you at [email protected] at your earliest convenience. Thank you.
Fantastic experience: Good experience overall.
Positive experience: Thankyou so much for your assistance Mr. Riju appreciated a lot,thumbs up to you!
Hi Mark, Thank you for taking the time to leave an excellent review!We will make sure that your appreciation will reach Riju.We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope you consider Sharaf Travel again for your future travels!
Negative experience: Costly
Positive experience: Nil
Fantastic experience: Hi dear Sharaf tour team. I am going to book a MSC cruise package from Iran, and can do it myself.but we need multi cruise visa, and want you to do it for us. What documents you need for applying and the cost please. Thank you
Dear Hamid, Thank you for your review. Please send an email to [email protected] and copy [email protected] for all your visa enquiry.
Fantastic experience: Noor has helped me book MSC cruises. She is an amazing person to work with. She is patient and answered all my questions. I would recommend her.
Hi Jane, Thank you so much for giving us an amazing 5 star review!We will make sure that your appreciation will reach Noor.We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope you consider Sharaf Travel again for your future travels!
Fantastic experience: MSC opera cruise should be a must on everybody's bucket list. Wonderful hospitality and experience. Had lot of fun and a good holiday. Thanks to Sharaf Travel to make it happen in a Seamless manner.
Thank you so much for the excellent 5 star review! We really appreciate you taking your time sharing your wonderful experience with us. It warms our heart knowing you enjoyed your Cruise Trip and that you are satisfied with our services.We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. We hope you consider Sharaf Travel again for your future travels!All the best,Sharaf Travel Team
Negative experience: Useless contact numbers It took me 3 days of calling them trying to book a cruise and everyone answered my call referred me to the other and the other (non-ending process) , at last I booked via cruisebooking website
Hi , We're really sorry that you had a bad experience. We'd like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email with your name, contact information and your concern at [email protected] at your earliest convenience. Thank you.
Negative experience: Worst service ever, they make it really hard to book msc cruise ticket delays in each process, not willing to provide any kind of help or info regarding the trip , even timing of arrival abd check in , with the worst attitude i ever faced its really bad poor service they provide , wrong passport info , at least I noticed before the date to correct them careless people never recommend
Hi Ibaa Abuobaida, We're really sorry to read that you had a bad experience. We'd like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email with your name, contact information and your concern at [email protected] at your earliest convenience. It would be greatly appreciated. With feedback such as yours we are able to learn from our mistakes and create a better customer service in the future. We look forward to speaking with you and working towards a positive resolution regarding your concern.
Positive experience: Good
Negative experience: Good
Fantastic experience: Great exp
Fantastic experience: Good
Fantastic experience: Professional
Fantastic experience: Excellent effort Excellent Guide Excellent support
Fantastic experience: Very good organized and managed trip by Profesional team.
Fantastic experience: Well Arranged, managed and beautiful. Fantastic Fantabolus
Fantastic experience: I wish to thank Sharaf Travel agency for a fantastic trip to Thailand, for perfect planning and execution of the trip. It was a great trip, Thanks a lot for all who arranged and managed this amazing trip, especially appreciate the support from Mr. Danish and Madam Aah. I wish the best to all of you!
Thank you so much for giving us an amazing 5 star review! It warms our heart hearing that you had a wonderful experience in Thailand with Sharaf Travel. We will make sure that your appreciation will reach Danish and Madam Aah.We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope you consider Sharaf Travel again for your future travels!
Fantastic experience: "My tour to Thailand was truly memorable, thanks to Isuzu's expertly planned training session on their vehicles. The 4x4 ride was exceptional, and the parasailing experience was unforgettable. The city tour and the Isuzu Thailand facility gave me a unique insight into their operations. Overall, a fantastic trip that exceeded my expectations!"
Thank you for sharing your wonderful experience in Thailand with Sharaf Travel. Your fantastic feedback inspires us to do better. Providing an excellent service and giving our customers great and memorable experience is always our top priority.We are really grateful for the great review and can't wait to plan more adventures with you.All the best, Sharaf Travel Team
Fantastic experience: The trip was well planned and executed . The sharaf team was very supportive and managed the trip very nicely . Lovely trip and we'll coordinated .
Positive experience: ভালোই
Positive experience: Good service
Fantastic experience: Nice
Fantastic experience: Very nice service
Fantastic experience: Easy to use
Negative experience: Not ready to be helpful operator
Fantastic experience: Sharaf staffs are very hospitable and accommodating to the Company's requirements.
Fantastic experience: Quality service, and 24/7 available for any kind of support
Fantastic experience: Excellent customer service and accommodating employees.
Fantastic experience: Thank you for being so patient and helpful all time.
Positive experience: Good and capable team in the travel industry
Negative experience: I didn't like the experience, I had to contact them several times to get my deposit refund.
Fantastic experience: Professional travel agents with 24/7 travel services. Promptly responding to our travel needs i.e., tickets, hotels, visa, etc.
Fantastic experience: Excellent service .Great team ! One of the best travel agencies to deal with
Fantastic experience: Customized holiday package was very comfortable for all family members. Excellent…
Negative experience: My experience with this agency was the worst. I filled out a visa form online, triple checked it and sent my passport. They made a mistake in my visa, a terrible one that caused me a lot of stress and a lot of money. They didn't let me enter Dubai on the visa, so I had to get a new one. Don't use Sharaf, there are so many better agencies.
Fantastic experience: I like the professionalism of Sharaf Travels. We—a group of six consisting of two young children, two middle-aged persons, and two above-sixty members—thoroughly enjoyed our five-day Georgia trip in April 2023. Thank you, Noorsaba! You correctly understood our requirements and accordingly arranged the flights, the hotels, the cabs, and the itinerary. It was another pleasant experience with you, the previous-one being our memorable trip to Switzerland in 2018 (review of that tour appears below). While most travel agents try to push their readymade solutions, Sharaf Travels crafted a Swiss tour meeting specific requirements for my family. They ensured that my wife and I land at Zurich from India within five minutes from my son, daughter and granddaughter landing there from Dubai; they booked the Swiss Travel Pass for us; they booked us at a perfect 2-bedroom apartment in Titlis as per our requirement; and provided a perfect itinerary that included even the platform number of the train. Ms Noor was especially helpful. Thank you, Sharaf, for making our Swiss Tour (June 18-24, 2018) so enjoyable!
Fantastic experience: Best service every. Highly recommended. Cooperative team and high value services. Thank you!
Fantastic experience: A well planned Eurotrip by Glen and Rolanny. Thanks you guys and looking forward for our future international travel
Thank you for your kind words! We are pleased hearing you enjoyed your Eurotrip with Sharaf Travel. We truly appreciate any opportunity to hear from our customers and do our best every day to ensure that our customers' needs are met and heard.We will make sure that your appreciation will reach Glen and Rolanny.We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. We hope you consider Sharaf Travel again for your future travels!All the best,Sharaf Travel Team
Fantastic experience: We have very close business relations with Sharaf Travel. They have been outstanding in all their servives, their team is very professional.
Fantastic experience: Great staff , friendly and quick responsive. They are customer focus and have great deals. Big thanks to shakil and Glen
Fantastic experience: Amazing experience with team. Cooperative staff. Hotels were amazing. Throughout the trip team was in contact with us and provide information eegardunv must visit places and food. Highly recommended.
Thank you for sharing your amazing experience with Sharaf Travel! We truly appreciate any opportunity to hear from our customers and do our best every day to ensure that our customers' needs are met and heard. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. We hope you consider Sharaf Travel again for your future travels!All the best,Sharaf Travel Team
Fantastic experience: The team never fails to surprise me , we have been dealing with them since 5 + years now and its always an enhanced experience compared to the previous one. Quick efficient service and prompt feedback and timely advice has not only got us a good deal but valuable savings too . Highly recommended one stop solution provider for your corporate travel and personal travel needs anytime.
Fantastic experience: Flights, visas, hotels, train tickets - look no further…. Sharaf Travels is the answer to your queries. Glen is the man! Any travel related issue I don’t need to worry because Glen is just a phone call away. Glen and his team are so organized. Emails are replied to in a timely manner. The rates offered by him are the best in the industry. I got better hotel rates from him than contacting the hotel directly. Thank you for the great service and I highly recommend Sharaf Travels for any travel related queries - the service provided is better than 5 ⭐️. Keep up the good work.
Negative experience: Whatever you do, do not use Sharaf agency to apply for a visa. They made a mistake in our visas and submitted it with a different nationality from our passports and form. We ended up losing the right to enter the country upon arrival because of their mistake, spent over 5 hours at the airport and lost tons of money. Our taxi left, we lost a night at our hotel, also paid, and had to pay extra for new visas. In the end, a nice person at the airport helped us apply for a new visa that got approved, but all this made a serious dent in our budget. The agency never refunded us or even apologized, they were very rude and kept claiming that it's not their fault even though it was clear what they did. Even at the airport, they said they've never seen anything like it and recommended that we report them.
Fantastic experience: Prompt and excellent service at all times which exceeded our expectations! Will definitely recommend Sharaf Travels to my family, friends, colleagues and especially for corporate bookings. A big thank you to Chona, Rizzi, Danish and team for being extremely helpful! even late at night and rush bookings they still assist us with great service.
Fantastic experience: We have been working with Sharaf Travel for about 10 years now. As an international firm, we found that Sharaf Travel have the professionalism, right skills and full understanding of business. I can tell that everyone from all the departments and the management is excellent. I will not give all names but special thanks to Shakil as a great leader. Our best travel consultant Rizzi and every single team member at Sharaf Travel. Keep doing the great job!
Fantastic experience: Me and my family availed their Georgia Package for 7 days. It was really great and we truly enjoyed the whole duration of the trip. We definitely got our money's worth ... There are a lot of cheaper packages offered online but the quality of the tour is very much different. We were well taken care off from the time we landed to Georgia until the time we left bound back to Dubai... The tour itinerary is catered for tourist to see the most beautiful spots and must-see places of each city. Tour guide is not so keen on the time and will let you enjoy as much as you can... All I can say is that this is one of the best tours we have encountered and will definitely book other tour packages next time! ❤️❤️❤️
We are so grateful for your kind words and 5-star rating! Knowing you enjoyed your trip to Georgia with your family inspires us to do our best in serving our customers better. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. We hope you consider Sharaf Travel again for your future travels!All the best,Sharaf Travel Team
Fantastic experience: جيد
Positive experience: ضيفوا رقم الواتساب الخاص بكم بعد اذنكم
Fantastic experience: வாடிக்கையாளர்களின் வரவுகள், விமானத்தின் சிறகுகள் வாழட்டும் வளறட்டும் சராபின் வர்த்தகம் ,,,,,,,,
Positive experience: Need to improve
Positive experience: Nice
Positive experience: Great customer Suppourt
Fantastic experience: Very good
Negative experience: i am not happy with your service
Hi Dipak Kumar, We're really sorry to read that you had a bad experience. We'd like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email with your name, contact information and your concern at [email protected] at your earliest convenience. It would be greatly appreciated. With feedback such as yours we are able to learn from our mistakes and create a better customer service in the future. We look forward to speaking with you and working towards a positive resolution regarding your concern.
Positive experience: Friendly staff and great customer services
Negative experience: Borjuman
Fantastic experience: Good
Negative experience: ניסיתי להוציא דרכם ויזה ואפס יחס!!! כל הישראלים נתקעו בגללם בשדה תעופה
Fantastic experience: رائعة جدا
Fantastic experience: Nice Service
Fantastic experience: So helpful
Fantastic experience: Amazing
Fantastic experience: FAST SERVICE
Negative experience: Very bad no responses
Fantastic experience: Good service and facilities and good food chanakya kumar
Fantastic experience: Nice and friendly staff. They know what to do...
Fantastic experience: Good travel n my friend travel to srilanka in this travel...
Negative experience: The customer service agent was very hesitant to provide any information. It seemed like he was tired of working . VERY POOR quality of work.
Positive experience: Staff is very attentive and give proper information about air ticket bookings and travel bookings. Though I found there charges are bit high. Rest other services are good
Negative experience: Very bad experience, they waste my more days for ticket refund.. at last they told me it's can't refund you can use only credit shell only for that same passenger.
Negative experience: I applied for entry permit for my husband via Sharaf Travel using an online form, paid for it and ... couldn't reach any representatives of the agency ever since. If anyone from the agency is reading it now, PLEASE, make an effort to contact us!!!!!
Fantastic experience: Amazing staff support. We will appreciate them once you visit there. Amazing behaviors of staffs. It's own first floor. Take first exit of Burjuman Metro station and check the mosque. You can see the building. All Airline tickets will get there.
Negative experience: لم استفد من خدماته
Fantastic experience: Fast and Good services
Positive experience: Very good supporting staff
Negative experience: Np body is not available through the phone service
Negative experience: Not helpful... I called them twice for travel packages but the asked for phone number to reply but not hope. Second time they asked for email but they didn't send me the package.
Fantastic experience: Very friendly staff. They doing their job very well
Fantastic experience: Requested for Flight Reservation for Visa Purposes. Service was flawless and got the flight reservation with in agreed time. Customer service reply emails on time. Thanks.
Fantastic experience: Go to home visit
Negative experience: No solution for my call
Positive experience: Nice staff...
Positive experience: Good, clean and helpful people.
Positive experience: Good company, Good Service
Fantastic experience: Very good agency.
Negative experience: Very slow progress for visa with no action I don’t recommend to make visa through them specially for personal submition
Fantastic experience: Good
Negative experience: الاسوء على الاطلاق الموظفه قالت لي خلص امورك من الاون لين اذا بخلص اون لين ليش ياي عندكم انا وكل مره يطلبون شي
Negative experience: مكان جيد لقطع تذاكر الطيران
Fantastic experience: Best in middle East
Negative experience: Sharaf travels has joined hands with big cheats "Saalam Air". Business partnership with this airline, sharaf & agents like Smart travels is intented to rob , harass & trouble clients who trusts the age-old golden repute of Sharaf. Shame Sharaf travels for going off from business ethics and supporting trade with worst partners ; like Saalam Air & agents like Smart travels !
Fantastic experience: Большое туристическое агентство, которое и в тур отправит и в круиз.
Fantastic experience: Leading Travel Company in Dubai
Fantastic experience: Sharaf Travel is excellent in Their customer support
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