
Musafir DIFC Dubai Branch

Information about Musafir DIFC Dubai Branch
Opening hours
- sunday: 10h-22h
- monday: 10h-22h
- tuesday: 10h-22h
- wednesday: 10h-22h
- thursday: 10h-22h
- friday: 10h-22h
- saturday: 10h-22h
Musafir is the UAE's leading online travel agency and the country’s first premium-experience travel website. Founded by Sheikh Mohammed bin Abdullah Al Thani and Mr. Sachin Gadoya in August 2007 to serve leisure customers, musafir branched out into business travel in 2017.
Offering flights to over 3,000 destinations, hotel stays at more than 1 million properties around the world, holiday experiences and much more, services provided by musafir include search & bookings on numerous flights and hotels, UAE tourist visa (application & assistance), international tourist visa assistance, and holiday packages.
#UAETouristVisa #Flights #Hotels #HolidayPackages #Worldwidevisa #Visas
Our comment from TravelAgencies.ae about Musafir DIFC Dubai Branch:
Musafir DIFC Dubai Branch is a leading travel agency known for its dedicated and professional services. Customers have praised the team, especially representatives like Ms. Supriya, Anish, and Shisil, for their exceptional assistance in planning holidays and processing visas with remarkable efficiency.
Highlights of Musafir DIFC's services include:
- Seamless trip planning tailored to personal preferences and budget.
- Fast visa processing, often completed within a day.
- Highly responsive staff who address queries promptly.
- Positive reviews for excellent coordination and arrangements for holidays in destinations like Georgia and Armenia.
- Customer satisfaction from hassle-free transfers and friendly guides during trips.
While the majority of feedback is positive, there have been some criticisms regarding staff training and service availability. However, Musafir DIFC continues to strive for improvement and remains committed to providing quality experiences for its clients.
Services and Treatments
Musafir DIFC Dubai Branch: Reviews
Fantastic experience: We recently used Musafir DIFC for our family hols and they were absolutely superb! Ms. Supriya was amazing... She whipped up a perfect plan that fit our budget and preferences for hotels and flights, and planning the entire trip was a breeze thanks to her!
Fantastic experience: This was the first holiday I have booked with Musafir would like to thanks Ms Supriya and team , I was so impressed with how smooth the whole services was. The transfers were so easy , our guide and the driver were really so good , everything was seamless! I would definitely use Musafir again when booking a holiday. Regards, Jahanvi Pankaj Purohit
Fantastic experience: Excellent staff members - Shishil and Bittu from the DIFC branch have been exceptional in responding to queries instantly and turning things around quickly everytime we have gone to them for visa issuance. Two thumbs up for the team at DIFC.
Fantastic experience: Best service or acknowledgment
Fantastic experience: Very fast tourist visa services. 1 day process also, the cheapest in the market. Special thanks to Shisil for assisting.
Fantastic experience: Great service and professional staff Thanks to Anish for assisting me with all visa requests
Fantastic experience: I had a great assistant from Mr. Anish for my upcoming trip and visa requirements. They honest in their dealings and they don’t try to scam you like some other agents Bravo
Fantastic experience: hello Supriya, Thank you for wonderfully arranging and organizing the trip for me and my family which was without any hassle and trouble. We have a wonderful and amazing holidays in Georgia. Coordination and arrangements here and at Georgia was well done.
Fantastic experience: I have always had the best experience when I deal with Musafir and especially with Shisil who has been handling my requests. I have been in touch with him for the last 6 years and no dissapointments till date. He has always ensured that I am at peace when I deal with him for any request that I have which includes visa, tickets etc. My humble request to all of them who may read this review to visit the DIFC Musafir office ( Shisil) for any requests related to aforementioned info. Best, VK
Fantastic experience: A big Thanks to Anish, for following up continuously on my Visa Status . Very friendly and professional. Thank you
Fantastic experience: Anish has done outstanding job and he best because of him our process for Visa had become easy and fast great job Anish and thank you so much once again
Fantastic experience: Shisil from DIFC branch is fast and reliable. I always ask his assistance for the tourist visa of my family.
Fantastic experience: Such a great experience. I wanted to get visa for my sibling and Musafir got the whole thing done in just 1 day. The process was seamless and they kept updating at every step. Thanks a lot Musafir
Fantastic experience: Great service!
Fantastic experience: Fantastic service at Musafir DIFC branch. Special thanks to Anish and Soorya for being super helpful.
Fantastic experience: Anish was prompt and very helpful, knew the subject well and queries all well answered.
Fantastic experience: I recently had the pleasure of booking a private trip to Armenia through Musafir. From start to finish, every detail of the trip was meticulously planned and executed, ensuring a seamless and unforgettable experience. Our private vehicle was comfortable and always punctual. Armenia captivated me with its rich history and stunning landscapes, but it was the culinary delight of lavash that truly left a lasting impression. I also had the privilege of experiencing the live making of lavash, a soft, thin flatbread that's an integral part of Armenian cuisine. Overall, I highly recommend Musafir for anyone looking to explore Armenia through a private tour.
Fantastic experience: Musafir team is proactive and was always ready to answer my queries at any given time . My entire trip to Armenia was very well organised. Supriya they took care of tiny details . My experience with Musafir was really good . Would sincerely recommend them .
Fantastic experience: The representatives in Musafir DIFC Branch were helpful in arranging my trip to Uzbekistan. They arranged all the required travel documents on time.
Fantastic experience: Had a family trip arranged recently by Musafir DIFC Branch. It was managed in an excellent manner!
Fantastic experience: I booked my trip to Europe through Musafir DIFC this summer and was more than satisfied with the result. They took care of everything from visas, to flights, to hotel bookings, to city tours. Their tour guide was also very professional and easy to get along with. I recommend Musafir for anyone who wishes to travel with ease.
Fantastic experience: Excellent and professional service.
Fantastic experience: Excellent service. I applied uae visa for my family and received the same day.
Fantastic experience: Great and quick service. Special shout out to Anish Jaffar. Always prompt and helpful!
Fantastic experience: Hi Supriya... We just got back from Armenia, and honestly, it was amazing. Yerevan is such a cool spot, mixing history, culture, and stunning scenery. We were totally blown away. Plus, our tour guide, Ms. Ani, was absolutely awesome! Thank you Team Musafir for all your support from booking till we head back from our trip
Negative experience: Very bad experience unprofessional staff omce they take money they dont provide the service that should be provided i dont recommand this agency very very very week staff
Fantastic experience: I had a wonderful experience with the customer service provided by Anish Jaffar and Krishna Mahendra. They were extremely friendly and helpful throughout the entire process. Anish Jaffar went out of his way to explain all the details and answer all my questions patiently, while Krishna Mahendra worked efficiently to address my needs. I couldn't be happier with the level of service I received from both of them. It's always great to receive such excellent customer service, and I will definitely be recommending their services to others.
Positive experience: Musafir DIFC branch's services have always been good, and I can vouch for those based on my experiences with them running over a decade now
Negative experience: The staff lacks enthusiasm and motivation to provide any solution or service that requires them to move anything beyond their own fingernails.
Fantastic experience: Professional Service
Positive experience: The staff they need more training about how to book flights multiple times & about visa's . I went there to book a flight ticket to Spain, but because I have multiple entries, I don't want to come back to dubai, so I decided to stay in Europe but to go to any country not Schengen and without visa. I ask the gentlemen there that I need to go to Andorra I was surprised that he didn't have any information, but he made it more difficult And when I ask about the price of the tickets he doesn't know .. It's not showing in the system because it's multiple times. So basically, I just spend my time going there & before that, calling them without any results
Positive experience: Gud service
Fantastic experience: very good service
Fantastic experience: Mr. Shisil at DIFC branch of Musafir was very helpful and professionally managed my UAE tourist visa for family members....
Fantastic experience: Thank you Bitto for the swift service with the visit visa extension.
Fantastic experience: Nice and easy travel packages, providing convenient and comfortable holiday tours.
Fantastic experience: Superb service from Anish Jaffar who handles the visa section and also prompt and excellent service at all times which exceeded my expectations.Thanks to Musafir and their team in DIFC
Fantastic experience: Received great assistance from Navas. Within a week the documentation and appointment was made and I got my visa after five days.
Fantastic experience: Shisil has been a great help everytime I needed his advice or assistance with visas. Very quick and efficient!
Fantastic experience: We had a great trip to musandam. And a safe journey. Special Thanks & Regards to Ms. Supriya for her creditable assistance, coordination & arrangements. As well as flight tickets. Upcoming trips in the future, we’ll definitely look up to Musafir. Recommending Musafir for any trip.
Positive experience: Got refered to some else but the guy who attended my call ,was professional & helpful.
Fantastic experience: Used for arrange tourist visa for some friend. Friendly and reliable service. Specially like to highlight Shisil, who delt with me.
Negative experience: So bad service I’m not recommending, more in higher for the booking website, it’s better if u will book alone , & also same for ticket , no one answer , call centre 0/10 , Difc branch -10/10 so so so bad the staff not see ur face & not help u ,
Fantastic experience: A big shout out to the Musafir team for their help on the New Zealand visa. Particular mention of Anish Jaffar who did a great job
Fantastic experience: Unbelievably Fast and hassle free services, Consistently
Negative experience: One of the worst Don’t deal with them
Positive experience: it's was nice experience especially for preparing docs for Schengen visa
Negative experience: to calling MUSAFIR It's like we calling to KON BANEGA CORE PATI....
Positive experience: Friendly and efficient. The best part is that prices are the same as outside of DIFC.
Fantastic experience: Great service and most importantly the staff is fast!!
Positive experience: I got good response from agency
Fantastic experience: Nice place
Negative experience: I had to change agency to get my visa done because the staff here are not helpful. They never pick up the phone and they changed the service fees very frequently.
Negative experience: Not professional staff: hang up the phone while discussing a booking issue. Booked a ticket without getting approval on all details.
Fantastic experience: Very good service. Cooperative and professional staff.
Fantastic experience: They are having competitive price for Visa processing and having nice smart office in DIFC.
Positive experience: Get nice information about tourist visa they give me printed paper with all the requirements and total fee
Fantastic experience: Highly recommended. They arranged our trip to Armenia - it was very well planned, organised and executed. Good value for money - flights, hotels, tour services, itenary etc. We thoroughly enjoyed our trip and will definitely use your services again in the near future.
Positive experience: Usually I use Musafir's services for getting longtime visit visa for my friends and family. Their website and mobile app are quite user friendly. Musafir's turnaround time is impressive.
Negative experience: Very bad service
Negative experience: very bad experience 1. there was some problem so need to cancel one room hotel booking 1 day prior to check in; hotel was ready to refund but mussafir travel agents said it was non refundable. 2. they booked adult tickets for child below 4 years for every entry; we came to know there was no need to book once we reach at destination like ferrari world and burj khaliffa. 3. charged excess visa fees though we had USA visa; so less visa fees on arrival was needed; did not inform us 4. taxi drivers were shabby and said rules n regulation according to their convenience; like they could not drop us in midway somewhere though we have hired taxi for whole day
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