Musafir DIFC Dubai Branch

Musafir DIFC Dubai Branch
DIFC - Dubai International Financial Centre - شارع - ٣١٢
, Dubai
+97143635777

Opening hours

  • sunday: 10h-22h
  • monday: 10h-22h
  • tuesday: 10h-22h
  • wednesday: 10h-22h
  • thursday: 10h-22h
  • friday: 10h-22h
  • saturday: 10h-22h

Musafir stands out as the leading online travel agency in the UAE and is renowned for being the country’s first premium experience travel platform. Established in August 2007 by Sheikh Mohammed bin Abdullah Al Thani and Mr. Sachin Gadoya, Musafir initially focused on leisure travelers, expanding its services to business travel in 2017.

With an extensive range of offerings, including flights to over 3,000 destinations and accommodations at more than a million properties globally, Musafir is the perfect solution for all your travel needs. Their services include flight and hotel search and booking, assistance with UAE tourist visas, and support for international visa applications.

Moreover, Musafir boasts a 99.2% visa approval success rate, having processed over 1.5 million visas to date. They also provide holiday packages that promise unforgettable experiences in various destinations worldwide. Whether you're looking for luxury stays, special flights, or assistance in planning your trip, Musafir is dedicated to meeting your expectations and making your travel experience truly remarkable.

Our comment from TravelAgencies.ae about Musafir DIFC Dubai Branch:

Musafir DIFC Dubai Branch is a leading travel agency known for its dedicated and professional services. Customers have praised the team, especially representatives like Ms. Supriya, Anish, and Shisil, for their exceptional assistance in planning holidays and processing visas with remarkable efficiency.

Highlights of Musafir DIFC's services include:

  • Seamless trip planning tailored to personal preferences and budget.
  • Fast visa processing, often completed within a day.
  • Highly responsive staff who address queries promptly.
  • Positive reviews for excellent coordination and arrangements for holidays in destinations like Georgia and Armenia.
  • Customer satisfaction from hassle-free transfers and friendly guides during trips.

While the majority of feedback is positive, there have been some criticisms regarding staff training and service availability. However, Musafir DIFC continues to strive for improvement and remains committed to providing quality experiences for its clients.

Services and Treatments

Online Service

Musafir DIFC Dubai Branch: Reviews

4.3/5 (61 Reviews)
Noufal Manzil Published on Google 1 year ago

Fantastic experience: We recently used Musafir DIFC for our family hols and they were absolutely superb! Ms. Supriya was amazing... She whipped up a perfect plan that fit our budget and preferences for hotels and flights, and planning the entire trip was a breeze thanks to her!

jahanvi joshi Published on Google 1 year ago

Fantastic experience: This was the first holiday I have booked with Musafir would like to thanks Ms Supriya and team , I was so impressed with how smooth the whole services was. The transfers were so easy , our guide and the driver were really so good , everything was seamless! I would definitely use Musafir again when booking a holiday. Regards, Jahanvi Pankaj Purohit

Saba Malik Published on Google 1 year ago

Fantastic experience: Excellent staff members - Shishil and Bittu from the DIFC branch have been exceptional in responding to queries instantly and turning things around quickly everytime we have gone to them for visa issuance. Two thumbs up for the team at DIFC.

Amit Nain Published on Google 1 year ago

Fantastic experience: Best service or acknowledgment

Rose Cruz Published on Google 1 year ago

Fantastic experience: Very fast tourist visa services. 1 day process also, the cheapest in the market. Special thanks to Shisil for assisting.

Marina Gamel Published on Google 1 year ago

Fantastic experience: Great service and professional staff Thanks to Anish for assisting me with all visa requests

Abdulla Al Hammadi Published on Google 1 year ago

Fantastic experience: I had a great assistant from Mr. Anish for my upcoming trip and visa requirements. They honest in their dealings and they don’t try to scam you like some other agents Bravo

Wilson Dias Published on Google 1 year ago

Fantastic experience: hello Supriya, Thank you for wonderfully arranging and organizing the trip for me and my family which was without any hassle and trouble. We have a wonderful and amazing holidays in Georgia. Coordination and arrangements here and at Georgia was well done.

Vijil Kattil Published on Google 1 year ago

Fantastic experience: I have always had the best experience when I deal with Musafir and especially with Shisil who has been handling my requests. I have been in touch with him for the last 6 years and no dissapointments till date. He has always ensured that I am at peace when I deal with him for any request that I have which includes visa, tickets etc. My humble request to all of them who may read this review to visit the DIFC Musafir office ( Shisil) for any requests related to aforementioned info. Best, VK

Souzie Michel Published on Google 1 year ago

Fantastic experience: A big Thanks to Anish, for following up continuously on my Visa Status . Very friendly and professional. Thank you

Pruthvi Bhanushali Published on Google 1 year ago

Fantastic experience: Anish has done outstanding job and he best because of him our process for Visa had become easy and fast great job Anish and thank you so much once again

Berna Rey Published on Google 1 year ago

Fantastic experience: Shisil from DIFC branch is fast and reliable. I always ask his assistance for the tourist visa of my family.

Vinukrishnan Nair Published on Google 1 year ago

Fantastic experience: Such a great experience. I wanted to get visa for my sibling and Musafir got the whole thing done in just 1 day. The process was seamless and they kept updating at every step. Thanks a lot Musafir

nancy bassil Published on Google 1 year ago

Fantastic experience: Great service!

Asad Siddiqui Published on Google 1 year ago

Fantastic experience: Fantastic service at Musafir DIFC branch. Special thanks to Anish and Soorya for being super helpful.

Hema Nambiar Published on Google 1 year ago

Fantastic experience: Anish was prompt and very helpful, knew the subject well and queries all well answered.

Swati Bose Published on Google 1 year ago

Fantastic experience: I recently had the pleasure of booking a private trip to Armenia through Musafir. From start to finish, every detail of the trip was meticulously planned and executed, ensuring a seamless and unforgettable experience. Our private vehicle was comfortable and always punctual. Armenia captivated me with its rich history and stunning landscapes, but it was the culinary delight of lavash that truly left a lasting impression. I also had the privilege of experiencing the live making of lavash, a soft, thin flatbread that's an integral part of Armenian cuisine. Overall, I highly recommend Musafir for anyone looking to explore Armenia through a private tour.

Radhika Ahuja Published on Google 1 year ago

Fantastic experience: Musafir team is proactive and was always ready to answer my queries at any given time . My entire trip to Armenia was very well organised. Supriya they took care of tiny details . My experience with Musafir was really good . Would sincerely recommend them .

Kangkan Das Published on Google 1 year ago

Fantastic experience: The representatives in Musafir DIFC Branch were helpful in arranging my trip to Uzbekistan. They arranged all the required travel documents on time.

Ambily Joseph Published on Google 1 year ago

Fantastic experience: Had a family trip arranged recently by Musafir DIFC Branch. It was managed in an excellent manner!

adrian sam Published on Google 1 year ago

Fantastic experience: I booked my trip to Europe through Musafir DIFC this summer and was more than satisfied with the result. They took care of everything from visas, to flights, to hotel bookings, to city tours. Their tour guide was also very professional and easy to get along with. I recommend Musafir for anyone who wishes to travel with ease.

Sarin Sasi kumar Published on Google 1 year ago

Fantastic experience: Excellent and professional service.

Nandu janardhanan Published on Google 1 year ago

Fantastic experience: Excellent service. I applied uae visa for my family and received the same day.

aviraj puri Published on Google 1 year ago

Fantastic experience: Great and quick service. Special shout out to Anish Jaffar. Always prompt and helpful!

Chaitra Sharath Published on Google 1 year ago

Fantastic experience: Hi Supriya... We just got back from Armenia, and honestly, it was amazing. Yerevan is such a cool spot, mixing history, culture, and stunning scenery. We were totally blown away. Plus, our tour guide, Ms. Ani, was absolutely awesome! Thank you Team Musafir for all your support from booking till we head back from our trip

Hamza Zahraoui Published on Google 1 year ago

Negative experience: Very bad experience unprofessional staff omce they take money they dont provide the service that should be provided i dont recommand this agency very very very week staff

romesh silva Published on Google 1 year ago

Fantastic experience: I had a wonderful experience with the customer service provided by Anish Jaffar and Krishna Mahendra. They were extremely friendly and helpful throughout the entire process. Anish Jaffar went out of his way to explain all the details and answer all my questions patiently, while Krishna Mahendra worked efficiently to address my needs. I couldn't be happier with the level of service I received from both of them. It's always great to receive such excellent customer service, and I will definitely be recommending their services to others.

Ramkey V Published on Google 2 years ago

Positive experience: Musafir DIFC branch's services have always been good, and I can vouch for those based on my experiences with them running over a decade now

Varun Gajra Published on Google 2 years ago

Negative experience: The staff lacks enthusiasm and motivation to provide any solution or service that requires them to move anything beyond their own fingernails.

soumen mahato Published on Google 2 years ago

Fantastic experience: Professional Service

souad yassine Published on Google 2 years ago

Positive experience: The staff they need more training about how to book flights multiple times & about visa's . I went there to book a flight ticket to Spain, but because I have multiple entries, I don't want to come back to dubai, so I decided to stay in Europe but to go to any country not Schengen and without visa. I ask the gentlemen there that I need to go to Andorra I was surprised that he didn't have any information, but he made it more difficult And when I ask about the price of the tickets he doesn't know .. It's not showing in the system because it's multiple times. So basically, I just spend my time going there & before that, calling them without any results

Preethis Homely Recipes Published on Google 2 years ago

Positive experience: Gud service

Jerry Antony Pulickal Published on Google 2 years ago

Fantastic experience: very good service

Adnan Ali Published on Google 2 years ago

Fantastic experience: Mr. Shisil at DIFC branch of Musafir was very helpful and professionally managed my UAE tourist visa for family members....

Esther Published on Google 2 years ago

Fantastic experience: Thank you Bitto for the swift service with the visit visa extension.

kasi jayaprakash Published on Google 2 years ago

Fantastic experience: Nice and easy travel packages, providing convenient and comfortable holiday tours.

Mary Mereena Published on Google 2 years ago

Fantastic experience: Superb service from Anish Jaffar who handles the visa section and also prompt and excellent service at all times which exceeded my expectations.Thanks to Musafir and their team in DIFC

Fred Published on Google 2 years ago

Fantastic experience: Received great assistance from Navas. Within a week the documentation and appointment was made and I got my visa after five days.

Nairy Soghomonian Published on Google 2 years ago

Fantastic experience: Shisil has been a great help everytime I needed his advice or assistance with visas. Very quick and efficient!

Tasneem Munaf Published on Google 2 years ago

Fantastic experience: We had a great trip to musandam. And a safe journey. Special Thanks & Regards to Ms. Supriya for her creditable assistance, coordination & arrangements. As well as flight tickets. Upcoming trips in the future, we’ll definitely look up to Musafir. Recommending Musafir for any trip.

MIA AKULE Published on Google 2 years ago

Positive experience: Got refered to some else but the guy who attended my call ,was professional & helpful.

Janaka Edirisinghe Published on Google 2 years ago

Fantastic experience: Used for arrange tourist visa for some friend. Friendly and reliable service. Specially like to highlight Shisil, who delt with me.

Tani Lari Published on Google 2 years ago

Negative experience: So bad service I’m not recommending, more in higher for the booking website, it’s better if u will book alone , & also same for ticket , no one answer , call centre 0/10 , Difc branch -10/10 so so so bad the staff not see ur face & not help u ,

Abhishek Chawdhry Published on Google 2 years ago

Fantastic experience: A big shout out to the Musafir team for their help on the New Zealand visa. Particular mention of Anish Jaffar who did a great job

RAKESH VERMA Published on Google 2 years ago

Fantastic experience: Unbelievably Fast and hassle free services, Consistently

Walid Sleiman Published on Google 2 years ago

Negative experience: One of the worst Don’t deal with them

Hegazy Saad Published on Google 2 years ago

Positive experience: it's was nice experience especially for preparing docs for Schengen visa

Mayur Gujjar Published on Google 2 years ago

Negative experience: to calling MUSAFIR It's like we calling to KON BANEGA CORE PATI....

Saquib Farooq Published on Google 3 years ago

Positive experience: Friendly and efficient. The best part is that prices are the same as outside of DIFC.

Sofia El Goud Published on Google 3 years ago

Fantastic experience: Great service and most importantly the staff is fast!!

Wadood Abdul Published on Google 4 years ago

Positive experience: I got good response from agency

rahul jotwani Published on Google 4 years ago

Fantastic experience: Nice place

Xaa Ra Published on Google 4 years ago

Negative experience: I had to change agency to get my visa done because the staff here are not helpful. They never pick up the phone and they changed the service fees very frequently.

Mohamed BENYAHIA Published on Google 4 years ago

Negative experience: Not professional staff: hang up the phone while discussing a booking issue. Booked a ticket without getting approval on all details.

faraz saeed Published on Google 5 years ago

Fantastic experience: Very good service. Cooperative and professional staff.

Muhammad Usman Afzal Published on Google 5 years ago

Fantastic experience: They are having competitive price for Visa processing and having nice smart office in DIFC.

Ahsan Sidhu Jat Published on Google 5 years ago

Positive experience: Get nice information about tourist visa they give me printed paper with all the requirements and total fee

Priyanka Caran Published on Google 5 years ago

Fantastic experience: Highly recommended. They arranged our trip to Armenia - it was very well planned, organised and executed. Good value for money - flights, hotels, tour services, itenary etc. We thoroughly enjoyed our trip and will definitely use your services again in the near future.

Sarathbabu Kumar Published on Google 6 years ago

Positive experience: Usually I use Musafir's services for getting longtime visit visa for my friends and family. Their website and mobile app are quite user friendly. Musafir's turnaround time is impressive.

Abdullatif Hassani Published on Google 7 years ago

Negative experience: Very bad service

Dr Arvind Vaid Published on Google 7 years ago

Negative experience: very bad experience 1. there was some problem so need to cancel one room hotel booking 1 day prior to check in; hotel was ready to refund but mussafir travel agents said it was non refundable. 2. they booked adult tickets for child below 4 years for every entry; we came to know there was no need to book once we reach at destination like ferrari world and burj khaliffa. 3. charged excess visa fees though we had USA visa; so less visa fees on arrival was needed; did not inform us 4. taxi drivers were shabby and said rules n regulation according to their convenience; like they could not drop us in midway somewhere though we have hired taxi for whole day

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