
SATA Abu Dhabi ساتا أبوظبي

Information about SATA Abu Dhabi ساتا أبوظبي
, Abu Dhabi
Opening hours
- sunday: (closed)
- monday: 9h-20h
- tuesday: 9h-20h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-20h
- saturday: 9h-20h
Our comment from TravelAgencies.ae about SATA Abu Dhabi ساتا أبوظبي:
SATA Abu Dhabi is a prominent travel and visa services agency located in the United Arab Emirates, renowned for its dedicated staff and comprehensive service offerings. Customers have highlighted several key strengths of the company:
- Supportive Staff: Many users have praised the employees, particularly Mr. Shahid and Mr. Zafar, for their helpfulness and professionalism.
- Excellent Service: The agency is recognized for providing quick and efficient services, making it a preferred choice for visa applications and travel needs.
- Reasonable Costs: Users have mentioned that the fees for visa services are competitive, especially in comparison to other agencies.
- Long-standing Relationship: Several customers have expressed loyalty, stating they have been connected with SATA for over eight years due to their positive experiences.
However, there are some areas that require improvement:
- Customer Service Issues: Some clients reported a lack of responsiveness, with difficulties in reaching staff via phone and experiencing extended delays.
- Mixed Experiences: A few reviews mentioned negative encounters with staff attitudes, suggesting that customer service training may benefit the team.
- Processing Times: While many praised the efficiency, some noted slower processing in specific instances that did not meet their expectations.
In summary, while SATA Abu Dhabi has a solid reputation for its professional service and supportive staff, addressing customer service responsiveness and consistency would further enhance the client experience.
SATA Abu Dhabi ساتا أبوظبي: Reviews
Fantastic experience: جيد جدا
Thank you for the positive comment! We look forward to serving you again in the future
Negative experience: Very Bad Experience with them totally not respected the time specially Abu Dhabi branch Mr Samer no answer the call Land line if you call 100 times no answers No call answer no respond I submitted my father and my sister passport they applied after 8 days in the system they don't care the time at all
Dear Naseem, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to +97165164484 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance
Fantastic experience: Bad dealing with customers no welcoming. Mask face
Negative experience: معاملة سيئة Mistreatment
Negative experience: I don't feel good
Negative experience: Find someone else
Fantastic experience: Ana's good
Fantastic experience: Nice service
Fantastic experience: I am connected with sata from more than 8 years. Staffs are very supportive, specially Mr shahid and Mr. Zafar. Thank you very much.
Positive experience: تأشيرات اقامات
Fantastic experience: مكتب جدا متعاون وسهولة انجاز المعاملات كل الشكر للاستاذ سامر ولتعامله اللطيف
Positive experience:
Fantastic experience: مكتب محترم
Negative experience: لم تتم مساعدتي في الاوراق الرسميه وهنالك المزيد من القصص وعدم الاحترام
Fantastic experience: شركة ناجحة جدا وسريعة يستحقون خمس نجمات
Fantastic experience: ساتا ابوظبي من أفضل مكاتب السفر وخدمات التأشيرات التي تعاملت معها
Fantastic experience: وكالة سفر متخصصه ووكيل ل مطار الشارقه
Negative experience: الخدمة بطيئة من الموظفين
Negative experience: من أسوأ مراكز الخدمة
Fantastic experience: مكتب الإجراءات فيه سريع
Positive experience: مكتب محترم يقدم خدمات عديد التأشيرة من عندهم سهلة وسعرها اعتلد انه مناسب وجيد بالمقارنة مع مكاتب سفريات اخرى.
Fantastic experience: excellent and fast service
Fantastic experience:
Negative experience: The worst travel agency also not answering on the phone
Negative experience: worst service i ever seen
Negative experience: I call 3 times, no body picked land line...Visa fee 600aed for 2 months... I got from other agency 500 aed
Positive experience: مايردون على الهاتف
Fantastic experience: جيد
Negative experience: لايردون هاتف
Negative experience: تعامل بعض الموظفين غير لائق بتاتا
Positive experience: Awesome
Fantastic experience: SATA
Positive experience: Acceptable
Negative experience: كلهم موجودين قاعدين على لابتوب مايردون هلى هاتف بس هواتفهم خاصة في يديهم انا واقف برا مكتب ارن عليهم اقول في شي غلظ طلع هم يطنشون الناس عيب والله موضوع يقهر خمس اشخاص داخل مكتب صوت هاتف واصل برا ولا حد يرد اغلق مكتب احسن ما تم جي Why all people available not busy not answering to phone no need close this office or next time i will call hemayt mosthlik
Negative experience: من اقذر الشركات اللى اتعاملت معها لا انضباط كدابين موظفين مستهترين لابعد حدود حتى اوقات تقدم على فيزا اخطاء ادخال البيانات يحملوها عليك انصح بعدم التعامل معهم
Fantastic experience: Good traditional food
Negative experience: Bad customer service
Fantastic experience: Very nice
Fantastic experience: Cheap, accurate and reliable
Negative experience: The visa section are so rude and not helpful at all.
Positive experience: Good staff and faster processing
Fantastic experience: There is accommodation available in this area
Negative experience: Very good only the location was little bit difficult
Negative experience: very poor service they will not respect costumes,
Positive experience: They are my best supplier for visas service
Fantastic experience: Best place to apply for ahy kind of visa inside abudhabi.
Fantastic experience: Lovely place
Positive experience: Sata is ok
Fantastic experience: It was awesome and the attention given was splendid
Positive experience: They offer reasonable cost for the visas
Positive experience: Staff is ok, visa process is little bit late
Positive experience: Good
Negative experience: 2 star
Positive experience: Good in special package
Negative experience: Non welcoming staff
Fantastic experience: Great customer service
Fantastic experience: SATA provides great service for visit visas and ticketing. I been there several times and really good staff with professional attitude provides world-class service.
Fantastic experience: Excellent service @
Fantastic experience: Great staff
Positive experience: Provides better service for visa change
Positive experience: Good service a little over priced
Fantastic experience: Best service provider in visit visas and ticketing.excellent service. Good supporting staffs
Fantastic experience: شركة رائدة وخدمة ممتازة
Fantastic experience: انهم محترمون
Negative experience: Horrible... maybe the staff is good at their job. But they certainly need to learn some manners. If it matters your company should conduct some training on customer service.
Negative experience: It was really a horrible experience!!! I paid a guarantee for one of the services. When my guarantee was due, I tried to refund it. After serveral emails and serveral calls for almost one month and although I live in Abu Dhabi, they insisted me going to Sharja to get my money. When I went to Shariah they said you cannon receive them in Sharja because the supervisor is not available but possible to get them in Abu Dhabi after 2 days. The possilbilty was there!!! I followed up for 10 days till I got them. After almost 40 days of continuous calls, emails and visits I got them. OMG!!!
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