Princess tourism
Information about Princess tourism
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-19h
Thank you for visiting Princess Tourism – a team of some of the finest and most experienced dedicated professionals in the field of tourism worldwide & especially in UAE. Our team is fully committed with contributing their optimum expertise, with a rare touch of personalized concern, to deliver and ensure a complete and delighted clientele, who will carry back with them an authentic and rich experience of their visit. Our goal is customer satisfaction and adapt to changes by constantly increasing our services, based on a pro-active approach to the requirements of our valued Guests.
Our comment from TravelAgencies.ae about Princess tourism:
Princess Tourism offers a range of tourism services in the United Arab Emirates, aiming to provide memorable experiences for its customers. Many users have praised the agency for its great services, especially in visa applications and hotel bookings. Clients have reported excellent customer support and professional staff who are knowledgeable and helpful throughout the process.
Notably, several reviews highlight the company's competitive rates and quick visa services, making them a popular choice among tourists. Customers have expressed satisfaction with the attention to detail in planning tours, as well as the unique experiences and hospitality provided.
However, there have been significant criticisms regarding management and certain staff behaviors. Issues such as poor communication, long wait times, and unprofessional conduct were experienced by various customers. Some reported dissatisfaction with the quality of service, including delays and lack of accountability regarding visa applications.
Despite the challenges, many clients still vouch for Princess Tourism's quality and recommend it for its capable handling of travel needs. The company continues to strive for improvement, addressing customer feedback to enhance service delivery.
Princess tourism: Reviews
Fantastic experience: Great Service
Negative experience: به هیچ عنوان بهشون اعتماد نکنید،خدمات صفر ،ادب صفر. تجربه ی خیلی بدی باهاشون داشتم. ترانسفرشون خیلی شما رو علاف میکنن تا جاییکه ممکن بود از پرواز جا بمونیم انقدر که دیر اومدن دنبالمون. یک ستاره هم زیاده براشون آقای امیرعباس بسیار بی ادب بودن و حتی دو کلمه هم نمیتونستن انگلیسی صحبت کنن فقط به فکر خالی کردن جیب شما هستن
Negative experience: تجربه بدی داشتم. علافی در فرودگاه مقصد برای بردن به هتل و همچنین علاف کردن در لابی برای رفتن به فرودگاه. دیر رسیدن به فرودگاه و ممکن بود از سفر جا بمونیم و بی ادبی و گستاخی بسیار مشاهده شد.
Negative experience: Very bad staff and reception, None of them behaved like human
Positive experience: Best tourism company
Fantastic experience: بہت ہی اچھی کمپنی ھے ویزہ بھت جلد مل جاتا میں آپ کو ان سے ویزہ لینے کا کہوں گا ھوٹل اور ٹکٹ بھی ماکیٹ سے کم قیمت میں لییا ھے
Fantastic experience: Great services
Fantastic experience: Excellent Service by Princess Tourism Dubai
Fantastic experience: No1 agency in visa services Best competitive rates for all nationalties …
Fantastic experience: Best offers princess tourism giving us.. they are superb in tours & excursions..
Fantastic experience: It's good company they give ontime proper respond
Fantastic experience: Great and Amazing services in visa.. I also booked my ticket from princess tourism. Staff is very nice......
Fantastic experience: Thank you creating the great offers for visa & ticketing.. Great services
Fantastic experience: Thank you princess tourism for offering great prices n share great quality work in this field tours are great quality
Fantastic experience: "Princess Tourism is a gem! Their impeccable planning and warm hospitality made my trip unforgettable. From start to finish, they ensured a seamless experience. I'm grateful for their expertise and highly recommend them to fellow travelers." Feel free to adjust the review based on your actual experience with Princess Tourism……..
Fantastic experience: Thank You princess tourism.. for providing me the great and Reasonable prices for my tours and excursions packages.. best services
Fantastic experience: Nice and timely services..they are offering great and affordable prices for tickets and visa services thank you
Fantastic experience: Visa services are great they are offering best and affordable prices..with best team management
Fantastic experience: They are great in visa service and offering best prices in tickets and
Negative experience: Nuuuuuuullll null null je déconseille
Fantastic experience: It's the best tourist company in uae
Negative experience: very bad servise just know money they have have any feeling to know others feeling
Negative experience: Worst tourism company in Dubai, specially Marjan is a terrible employee. When we arrived at Dubai airport, the transfer did not arrive and they told us this is because Sheykh Zayed road is crowded! Which was not true when we got a taxi and went to hotel. Marjan was supposed to buy us aquaventure waterpark ticket, she told us to remain i hotel for 10 minutes till she comes. After 30 minutes she told us that she wont come and told us to go to waterpark and will send us tickets on whatsapp. In the end she did not buy us tickets and just kept us waited for 1 hour. They did not provide a transfer for departure too. In the end, the hotel was good but princess tourism and marjan where the worst ones I had in my trips to different countries.
Negative experience: So stupid receptionist lady Always keep you in queue for nothing Only wasting your time and management also mot take any action on it Ive been waiting for my refund more than 2 hours
Negative experience: Bad services not a good management very very irresponsible management
Negative experience: Fraudsters they'll never ever say we're wrong just leave them to take your money
Negative experience: This is the biggest scammers group of uae..they charge haphazardly to a needy person .. They didnot even notify about the absconding removal in the deadline time .My friend was stuck in an airport because again immigration had put absconding because of their failure to inform in time. They will do anythig to gulp up the deposit money and delay process so that they can eat your money in the name of fine.. Donot ever go to this travels.
Fantastic experience: Amazing staff & fast services
Negative experience: Very bad experience
Negative experience: representatives do not give replies properly.
Negative experience: very bad service we had a bad experience booking a ticket from them
Negative experience: “ BE AWARE “Hello Folks I want to share my experience with you guys that this company is doing Fraud in Dubai don’t waste your time and money with them their staff was Extremely very Rude and unprofessional they don’t know how to file the visit visa they just take your money and ran away and no one is responsible for your visa they are just looting money from peoples so don’t ever trust them and applying visa or ticket from them because they are so unprofessional and doing fraud in Tourism Market they charge you money and didn’t return you back if they didn’t provide you services so don’t ever ever try them even by mistake” Be Aware “ Thank you
Negative experience: Worst travel agency, worst staff, worst management, worst policy makers and most of the all WORST HUMAN BEING. They applied my abscond at 0100AM even I've informed them tht my Visa is approved just need to change status, i don't know who is the owner of this company but I curse you never find peace wherever you go. Ameen
Negative experience: Worst company ever, They are scammers. They will not even bother to notify you before absconding; even after clearance, they will not refund your amount. The staff is hell-stupid and disrespectful. I never recommend this company please don't go to them at all. They are playing with poor peoples
Negative experience: Staff of this company is rude and illiterate. They don't know about their own services. Starting from front desk. Lady keep asking me what you want to do..and I was keep on telling her. They don't even have departments. You ask for a service and they give you someone else's number. Looks like they are putting abscondings on purpose.
First of all, Sorry for the inconvenience , Usman Khan, Can You kindly Elaborate your Problem, so we can guide you properly. Thank you.
Negative experience: ما انصح به .
Negative experience: This company (princess tourism) is full of incompetent people starting with the front desk lady Sana or whatever with a very bad English, rude behaviour and limited knowledge about anything related to her job. They made me spend so much money on my brother's visa only to get black listed. Do not trust them they are ignorant and rude.
First of all, Sorry for the inconvenience , Emeric Awono Can You kindly Elaborate your Problem, so we can guide you properly. Thank you.
Negative experience: This company is fraud and they don’t Know how to do visa services. Last day my mother were stuck in Oman while visa change. I experienced very rude behaviour from Ms. Sana (Help Desk) and she is asking money for the services which I paid already.
First of all, Sorry for the inconvenience , Vishnu Rajeev, Can You kindly Elaborate your Problem, so we can guide you properly. Thank you.
Fantastic experience: Great
Negative experience: Very bad customer service and they don't know how to speak to people
First of all, Sorry for the inconvenience , Saeed Binsumaida, Can You kindly Elaborate your Problem, so we can guide you properly. Thank you.
Negative experience: VERY POOR SERVICE. Princess Tourism whose office located in 10th floor of the same building where the DayToDay Deira is located, opposite to Deira City Center, never cares about their customers. My experience with them is very bad as me and my family of 4 were stuck in Oman border for 8 days due to the delay in getting the tourist visa. While applying for visas, the said time for releasing the visas were 3 to 4 hours or maximum 1 day. With that, we did visa run/ exit at Hatta Border and was stuck for 8 days. Every time when we contact the Princess Tourism representatives, their response was that everything is fine and the visa will be released on that day evening. This continued for days. On the 8th day, I approached the officers in the border and explained the situation and they helped me to get the visa in a matter of 10 minutes. This would have done by the Tourism company PRO in the first or second day of application but they did not. Every time when asked to send PRO to the authority, they said they had done it but nothing is happening. I met the Princess tourism representative Mr. Siraj in their office after our return to UAE, and when I asked him clarification on the delay, he blamed authority. He even said, the delays are common and that's from authority, not THEIRS. Also he mentioned that the days are common for them and few of their Sharjah visas are pending for more than 20 days. For him these delays might be common and simple but for me its not as I had to spent much more money than budgeted. My question to them is that if I could manage to convince the officers and resolve the issue, why can't the Princess Tourism PRO or representative? It leaves a big question on their capabilities in tourist visa management and customer handling. Mr. Siraj's response to me was that I can report to police for delaying the visas. Authorities are working properly with defined time frames for each kind of cases. This means, whatever the Princess Tourism is claiming as their service quality is not theirs, it's the authority's. Due to this delay, I had to spent a good fortune in staying at the border and when I asked Princess tourism who will take the ownership of this delay, they don't even bother to apologize. So, my sincere message to all who are looking for tourist visa and visa run, go to some other company who deals their customers properly and assists and also check with them properly on their turn around times and ownership.
Negative experience: If you not manage your call services you should have your call center service to assist at call also Am trying to call but no answer since last 30 minutes
First of all, Sorry for the inconvenience , Mr.Muna Jee, Can You kindly Elaborate your Problem, so we can guide you properly. Thank you.
Fantastic experience: Thank You princess tourism for giving us the good services in Visa and Hotel Booking. they are professionals, and Great in services.
Fantastic experience: معاملة محترمة وناس كويسة بالاخص الاخ سراج فاهم ف شغلة كويس جدا ربنا يباركله
Fantastic experience: ماشاءالله تبارك الرحمن قمه الدقه
Positive experience: Very helpful
Negative experience: Poor service
First of all, Sorry for the inconvenience , Mr.Visa Hut, Can You kindly Elaborate your Problem, so we can guide you properly. Thank you.
Fantastic experience: Good ❤️❤️❤️❤️❤️❤️❤️
Negative experience: Bad experience he ischeater
Fantastic experience: Great services in Tourism
Negative experience: Ghulam Hussain very ill mannered. Need to learn antiquities.
Fantastic experience: Thank you princess tourism for your best customer services..
Negative experience: Terrible rude manager when you ask them what is causing delay with the service you paid for.
Fantastic experience: Best tourism where we get visa tickts and tourism
Fantastic experience: Superb services.. Thank you alshub for giving me the rates for visa
Negative experience: All the staff scammers . They get money but didn’t do the work. They always tell lie only
First of all, Sorry for the inconvenience , Mr.Ashik Ashi, Can You kindly Elaborate your Problem, so we can guide you properly. Thank you.
Negative experience: very bad service... and very bad staff...al UAE very bad agency..i
Negative experience: Very poor customer service , and the absconding manager(zeenath) is giving the manner less talk too when we visited for the application in the center , not responding clearly by the customer service guyz also
Fantastic experience: Princess tourism is so so efficient in their services. Thumbs up to Roha Very polite and friendly explaining everything so clearly!
Negative experience: Poor service and scammers .your make me pay 4000 diraham to remove abscon .after that you give me fake documents .mr Akbar am I wrong?
Negative experience: We recently had a trip to Dubai. The driver who was assigned to transfer us from airport was a guy named Noor. His behavior was not very good. On the day when we were coming back, he came to our hotel (City Season Hotel) and said hurry up. When he started driving he was very nagging about the company and why he was sent to pick us up. His driving was terrible and careless. He was blowing his horn all the time. His driving was very bad and gave us a very bad memory on our last day.
Negative experience: The worst inhumane people you can face, did a block on a friend and was I jail for 4 days and we were begging them to go to the police to lift the ban even after I paid them 3000K and still didn't. Stay away from such office and people as far as you can...
Fantastic experience: Applied Visit visa through them...Ms.Roha guided us. She was very kind and helpful. All the process was done very smoothly.
Fantastic experience: Great services in tourism.i want to buy a visit visa for my beloved family and princess tourism gives me he best rates in visa..
Fantastic experience: Great work in Visa services they are best in This field they are working with low rates and providing professional services in Visa services. best Team
Negative experience: UNPROFFESIONALISM TO IT'S HIGHEST... STAFFS CAN'T EVEN OWN THEIR MISTAKE AND BE RESPONSIBLE FOR THE TROUBLE THEY CAUSE TO THEIR CLIENT,,,,,WORST TRAVEL AGENCY EVER ENCOUNTERED.....IF THERE IS AN OPTION OF NEGATIVE STARS,,,,,,THEN I WOULD RATE YOU GUYS FOR NEGATIVE 100 STARS,,,,, I HAVE NO GRUDGE TO THE COMPANY ITSELF,,,,BUT TO THE PEOPLE WHO WORKS IN THE COMPANY WHO ARE PLAYING WITH US AND POINTING FINGERS AND JUST KEPT ON TRANSFERRING CALLS TO WHOEVER THEY WANT TO...
Fantastic experience: Princess Tourism is best in Visa services...they are professionally good and They are always here to serve you in visa Thank you princess Tourism
Fantastic experience: ⭐⭐⭐⭐⭐ If you're seeking a travel company that combines luxury, professionalism, and a touch of magic, I wholeheartedly recommend Princess Tourism. They transformed my vacation into a fairytale adventure, and I can't wait to plan my next journey with them. Thank you, Princess tourism
Fantastic experience: I have been a customer with Princess tourism and I experienced great service. They have shown patience and understanding in various ways to me even in the most challenging times. Thank you Mr. Rafeeq, you deserve more gratitude, wishing you all the best .
Thanks
Fantastic experience: Thank U for your visa services. Mr Alshab is a very Nice and professional staff he helped me to issue my visa..
Negative experience: The worst place, people, and company. Never get a visa, a tour, a service, or any package from them. They don't have any courtesy, decency or care for their clients. They don’t inform their clients of any changes and they over-charge them. They cause discomfort and inconvenience to them. I will never get any service from them and I will never recommend them to any one. Beware of them!
Fantastic experience: Princess tourism is one of the best visa service provider.. the staff is great Very Coporate.. thank you Riyadh for providing me the visa services.
Fantastic experience: A Royal Experience with Princess Tourism! ⭐⭐⭐⭐⭐ I recently had the pleasure of booking a vacation through Princess Tourism, and I must say, it was an unforgettable experience from start to finish. From the moment I inquired about their services, the staff was attentive, knowledgeable, and went above and beyond to tailor the perfect trip for me
Fantastic experience: If you're looking for an enchanting and luxurious getaway that lets you experience the world through the eyes of royalty, Princess Tourism is the ultimate choice. They don't just offer trips; they create magical experiences that stay with you long after the journey ends. Thank you, Princess Tourism, for a truly unforgettable adventure!
Negative experience: Update, I was told to provide them a specific banks account number which i did, but still my money is not refunded and the Representative Mr Yasir is so rude to me , also there Management don’t care. I met so many people and all of them have same experience with this agency so please avoid at all cost. I wish there is Lower then 1 star because these people even don’t Deserve a star. I applied for a visit visa for my cousin with them and i was charged for 3 months visit visa . Later i was told that 3 months visa is not possible anymore and i can apply for 2 month visit visa plus the balance will be refunded to me. I agreed with 2 months visa which they charged way more then the other agencies as my money was already with them . After so many follow ups i was told that the visa is rejected and i have lost the money which i paid for visa . I agreed with that and requested them to send me my balance payment. Till date I’m requesting them to refund my balance payment but nothing is happening. I was a regular customer for them but once i checked the prices outside i came to know that princess tourism is charging way more then the market . And if you have some refund then best of luck with that. Mr Yasir Is the person who is not even trustworthy of a 100 aed .
Fantastic experience: Quick Service, Applied Visa For My Cousin, It Was Approved Within 2 Hours. Very Professional Staff, Hight Appreciate Their Work.
Fantastic experience: Absolutely, I'd be glad to help. However, I'll need a bit more information about your experience with Princess Tourism. What specifically did you enjoy or find noteworthy about their services? The more details you can provide, the better I can tailor the review for you.
Fantastic experience: Review: ⭐⭐⭐⭐⭐ I recently had the pleasure of booking a tour with Princess Tourism, and I must say, it was an enchanting experience from start to finish! From the moment I inquired about their offerings to the very end of the tour, I was thoroughly impressed. The attention to detail in planning the tour was evident. The team at Princess Tourism ensured that every aspect of the trip was meticulously organized. The itinerary was well-balanced, offering a perfect blend of historical sites, cultural experiences, and breathtaking landscapes. Our tour guide was not only knowledgeable but also incredibly passionate about the destinations we visited. Their insights added a whole new dimension to the trip, making it educational as well as enjoyable. The guides' enthusiasm was infectious, and I found myself completely engrossed in the stories they shared. Transportation and accommodations were top-notch. The comfort and convenience provided throughout the journey were commendable. I truly felt like royalty throughout the entire trip. One of the highlights was the exclusive access to some of the lesser-known attractions. Princess Tourism has a knack for creating unique experiences that set them apart from other tour companies. It felt like I was uncovering hidden gems at every turn. The safety measures in place, especially considering the global situation, were reassuring. The team ensured that all necessary precautions were taken without compromising the quality of the tour experience. If you're looking for a tour company that goes above and beyond to provide an unforgettable experience, look no further than Princess Tourism. They turned my vacation into a fairy tale adventure, and I can't wait to embark on another journey with them in the future. Thank you, Princess Tourism, for making my trip an absolute dream come true!
Fantastic experience: Review: ⭐⭐⭐⭐⭐ I recently had the pleasure of booking a tour with Princess Tourism, and I must say, it was a truly enchanting experience from start to finish. From the moment I inquired about their offerings to the time the tour concluded, everything was handled with exceptional professionalism and care. The itinerary was thoughtfully curated, allowing us to explore some of the most beautiful and historic sites in the area. The guides were not only knowledgeable but also incredibly friendly, making the journey all the more engaging. Their passion for the local history and culture was infectious, and I found myself captivated by their storytelling. The attention to detail was evident in every aspect of the tour. The accommodations were luxurious, and the dining experiences were exquisite, showcasing the best of the region's cuisine. What truly stood out was the way Princess Tourism seamlessly blended comfort with authentic cultural immersion. Booking the tour was a breeze, thanks to their responsive and helpful customer service team. They addressed all my queries promptly and ensured that I had all the information I needed prior to the trip. Overall, my experience with Princess Tourism was nothing short of magical. If you're seeking a travel experience that combines luxury, culture, and adventure, I wholeheartedly recommend considering Princess Tourism for your next journey. I'm already looking forward to my next opportunity to explore the world with them.
Fantastic experience: Professionnel
Fantastic experience: Which location
Negative experience: No quick response... Just waiting the whole day..
Negative experience: Very rude customer service is bad
Negative experience: Simply rude and unprofessional.
Fantastic experience: Good Staff handling Customer with decency and good manners.
Negative experience: Poor experience I apply family visa visit is pending more than 3 months normally visit is taking 1 week travel agency is not supporting to solve either rejection or visa issue.
Negative experience: Very worst they're money minded completely cheating & irresponsible people never get refund money from this company.
Negative experience: One of worst company people are very rude we have chase and beg them even we are customer for them they did there job incomplete i will suggest people don't deal with them....they have unprofessional team Rana Yasir, Yasir and Kulsum....in the we as customer sort out issue by our self after chasing them for almost a month.
Fantastic experience: After shopping around many visa companies, I was fortunate to find Princess Tourism on google. Spoke to gheena for my visa renewal and she was amazing. From the very first call, she was extremely helpful and answered all my questions. Once I agreed to use their services, gheena send me an invoice. I made a deposit into their account and my renewal process started immediately.I would definately recommend princess for all travel and tour services.
Negative experience: Very slow , very unprofessional and worse lousy company I have deal with this cherry who is totally unprofessional and confused person herself so guys be careful if you deal with this agency than don't deal with cherry girl, she will not be concern if how much you will loss in your pocket. Once they will get money you need to chase them if what happen to your visa daily. Very irresponsible agent.
Fantastic experience: This is my Go-to Travel Agency because they are professional, accommodating and responsive. I have applied visas through them for a couple of times and they never failed to assist. Would like to specifically commend Ms. Cherry for her patience and for her 5-star assistance whenever i contact her for visa application or for just some visa inquiries. Also, appreciate her assisting me beyond her duty hours. Thank you Princess Tourism and Ms. Cherry!
Positive experience: Professional services
Negative experience: Very poor customer service.
Negative experience: This People are not real to do for Visa, as I have done solve the case who took money and not provide the visa as per their commitment
Fantastic experience: Cétait parfait Personnel à l'écoute et prestation au top Merci à Johar notre chauffeur qui nous a régalé dans le désert
Fantastic experience: Very good service. Very professional and on time
Positive experience: Good desert safari
Negative experience: VERY BAD travel agency...they are after your money...greed...they dont mind abt the current rule and laws abt immigration laws about visit visa instead they will mind what news is trending...no advice..no orientation
Positive experience: We really enjoyed the Musandam Tour last Monday. The staff are very accommodating from the time we booked the tour with Patrick until we reached the place, the service was really good. Keep it up guys
Negative experience: Worst service ever! Agents don't know how to update and respond properly and claiming that they have experienced with this kind of service and business. Incorrect booking and negligence with their services. There's a lot of tour and travel agencies out there, no need to waste your time, money and effort here.
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