Almosafer (part of Seera Group)

Negative experience: One of the bad agency on the world not helpful at all, i booked with them and the ticket not confirm …when i tried to reach them they kept me waiting for two hours exactly and in the and the agent name Gehad give me so rude answers and not poly at all…not recommended at all they just want money

Negative experience: I regret to inform you that the level of service provided by your customer service department has been far from satisfactory in handling my situation, which has led me to escalate this matter to your attention. It came to my attention that my scheduled flight from DXB to AYT, which was set for tomorrow morning, has been canceled due to an operational issue. I have attached the email notification for your reference. Upon contacting Al Mosafaer, the travel company I had booked with, I was shocked to hear that they had no records of any flight cancellations. In an attempt to clarify the situation, I even had the customer service agent from Al Mosafaer listen to my call with the airline representative, yet they remained unconvinced. This ordeal has not only caused me immense stress and emotional strain but has also resulted in financial implications as I am now forced to seek alternative, more expensive travel arrangements. Despite my repeated attempts to seek assistance from your customer service team,

Negative experience: Always trying to see positive side of businesses but this one is really annoying with an extra slow ⛔️⛔️⛔️⛔️costumer care(up to 5-6 hours answering a whatsapp message) and very irresponsible about their clients. Believe me or not it took around 11 days to do a request for me and each time i contacted them , they said we are working on that and let you know shortly . My money is wasted (1000 €) but you try yours not .

Negative experience: I book a hotel in AD they confirmed the booking but when I arrived in hotel they said they cancel the booking i said how come there is and email that they confirm the booking i was so disappointed please never book again any transaction with this company its a shame even the customer service useless im waiting to refund my money never ever again

Negative experience: The worst agent ever seen not helping customer, book worst offer please book directly form airline itself

Negative experience: Horrible experience and Horrible customer service, booked a ticket on their website, and while checking in to go back home, i found out that they changed my ticket without informing me. I had to buy a new ticket, and till now they didn't refund me. Each person in this company says a different story. Horrific!!!! Never using them again

Negative experience: There was 2 fraud transactions that were made on my credit card totaling to over 10,000 dhs. I called almosafer to cancel these transactions and refund the amounts and they still haven’t done it and they are not even responding anymore. Worst company ever

Negative experience: The company is very good and potential, and has a good position in the market, but the problem in this company is the HR team and some leads

Negative experience: للا سف حجزت مع المسافر .. شركة الطيران عملو بلوك على التكت ولازم تعمل verify بعد ما عملنا وكل شي لما رحنا على المطار .. اخذو منا 100 دولار check in fees اضطرينا ندفع وراسلنا الموقع وردو علينا برد الشركة بدون تحمل مسؤولية

Negative experience: The worst company ever in the tourism industry … zero integrity zero professionalism and most importantly zero support and customer service Please don’t deal with this company as they will take ur money eventually and give u nothing in return شركة تفتقر الي كل معايير المصداقية والنزاهة والاحترافية في العمل … ينصبو فخ للعميل ويدعون بذل جهود لمساعدة العميل في حين انهم يعملون ضد العميل وكل همهم الاستيلاء علي امواله حتى في حين رغبة الفنادق وشركات الطيران بمساعدة العميل … حذار ثم حذار ثم حذار من دفع اي مبلغ عن طريقهم لانهم في النهاية يتعاملون مع وسيط فوق وسيط فوق وسيط

Negative experience: The worst company that you can deal with it to plan your vacation. No manner, no commitment, just suck your money, with Kate offers and promotions. Even the hotels advise me that don't use this agency.

Negative experience: Very very bad service we have booked the hotels 13 days before they charged me frm my card and didn't booked my hotels till last moment neither want to refund my money back i was traveling with my family for umrah just giving false promises it will be done but nothing happens plz don't ever ever book any hotels or deal with any flights with these crooks

Negative experience: If I can give -5 I will. Worst application ever. They offer less than other and then cancel due to price increase. What’s the point of booking in advance with them then. And their customer service is the worst ever

Negative experience: If you want to put money in a blackhole then do business with this company, NEVER EVER book anything through them, you will RUIN your trip/holiday... my ticket got cancelled for no reason and I missed my flight. I had to chase them on the phone ALL NIGHT and their call center is really useless. They promised me something was being done but nothing really was being done. I contacted the airline and they informed me that a refund was issued for my ticket but Al MOSAFER never offered this, so no rescheduling, and no refund, just told to go hang. What a joke of a company! If there was an option to put -1 star I would have done so!

Fantastic experience: Good

Fantastic experience: Cheapest fare, Value for money, Good service.

Negative experience: Don’t use this app, very bad costumer service.

Positive experience: It's a corporate office place, Nice place to have your office at this premises and location.

Negative experience: very bad service of Tajawal, Now Almosafer, will answer Quickly then they will transfer to someone.. but not answer even we wait 1 hour...

Negative experience: Very bad customer service, i booked two nights and I received a confirmation on my booking from tajawal then before one day of the reservation date they called me and said that the hotel is full !!! When I called to ask about the booking confirmation the attitude was rude and not professional, not recommended at all

Negative experience: PATHETIC & FRAUD AGENCY. I BOOKED FOR 3RD DECEMBER, FIRST THEY ON THEIR OWN CANCELLED MY TICKET. THEN ASKED ME TO PAY AED 10,000 FOR THE FARE DIFFERENCE IN ORDER TO REBOOK ON ANY OTHER DATE. WHEN I REFUSED TO PAY THE DIFFERENCE & ASKED THEM TO REFUND THE AMOUNT. THEY REFUSED TO REFUND REAL LIFE SCAMMERS.

Negative experience: Please do yourself a huge favor and do not to book anything trough this travel agency. My flight was canceled by the airline so I asked the agency to submit a refund request to the airline. It has been more than a year and a half and they keep telling me that it is still pending. Update: After more than a year and several follow up calls and emails I received the reimbursement

Fantastic experience: Amazing place to work, everyone is very cooperative and friendly

Negative experience: Very very worst service.My wife booked a ticket through tajawal and the flight got cancelled.Their team informed us that we will get the refund within one week.Almost one year gone, still right-now we didn’t got our money back.

Negative experience: I have booked my flight from this site, it was Etihad airways and due to Covid-19 all flights were cancelled. They are neither refunding back my money nor giving any vouchers. Never book flight ticket with this website. Update: Finally Almosafir, refunded applicable amount in March 2022. Thanks to Almosafir team.

Negative experience: I cannot choose lessor than one star. This site is worst to book any tickets or hotels. Fristly, I was booking business class from this site but they are charges is is super high normally i can understand the agency fee but this site will give you the service fee almost 800 AED per ticket. Secondly, i booked one economy class ticket based on their offer mentioned few days back and i eared worth of 600 +++ wallet points and they given expiry date this month 26th July. I was trying to book hotel today when i saw my wallet points it shows zero. Such a useless website and they are misleading people giving wrong information and stealing money. *****DONT EVER BOOK AND TRAP WITH THIS SITE****.

Fantastic experience: GOOD SUPPORT FOR THE CUSTOMERS

Negative experience: Tajawal is not deserve any stars worst customer service

Negative experience: Very bad service. I booked the hotel and they couldn't get confirmation. Try to avoid.

Negative experience: Have been waiting since JUNE 2020 for a refund on a flight THEY cancelled - WOULD NOT RECOMMEND USING. Terrible customer service

Negative experience: Bad company ever to deal with they're deceiving people I booked with them and the airline has cancelled my ticket and they said they will return my money after 90 days It's nonsense so who ever want to loose his money book with them Untrusted bad experience only lying

Negative experience: One of the worst service, I got to know about flight rescheduling after reaching airport and they had no clue about it. Spent same money on taxi inorder to reach back.I don’t even want to give a single star.

Negative experience: Not good service they dont inform me about the booking cancelled they dont send any email until im the one calling them regarding my booking they told me free booking until end of november 30 2020 I book last february from abu dhabi to manila but very bad and poor customer service everyday they asking me for charge higher why they dont inform me before i ask for refund but they tell ticket is not refundable i bought the ticket 2135 dirhams im not cathing many by the wind i worked for it they dont give any consideration they just looking how much on there income very bad its my first and last

Fantastic experience: I just loved the customer service since the very first time I've booked back 6 years ago, I'm very impressed with how fast the customer service replies, IF there was a time where was a difficult time experienced for some I can say that I've never had and now in 2020 in my favorite travel agency, I even don't look at the airlines websites anymore.

Negative experience: My personal experience is worst .During lockdown my flight got cancelled .when contacted the flight authorities mentioned that they have refunded to the travel agency . But still yet to get any amount from the agency as all refund are adjusted to the charges .

Negative experience: They don't deserve any star. Very Bad customer support team and customer service. Giving wrong information to the passenger because of which passenger got in problem at airport. I will never book ticket from tajawal website again.

Fantastic experience: Best Hotel Booking app in the world, insanely cheap rates, best customer service in the world. All what I said is literally from the bottom of my heart, i wish more people should use this app and they deserve much more love..

Negative experience: A friend of mine booked india to uae flight. The flight got cancelled and for refund he waited for 2 months. Today they said the airline refunded 57 Dirhams out of AED 1150/- and still tajawal deducting 40 dirhams from 57 dirhams and refunding 17 dirhams only. Totally pathetic.

Fantastic experience: Honestly, one of the best travel agency to book with. I got into a messy situation with Covid positive so I had to cancel my flight (including my wife), Tajawals dedicated team was with me since day 1, providing reference and direct whatsapp connectivity. When I got negative they booked two seperate tickets for me & my wife to our destination with different timing at no additional cost! The call agent was with me for more than 2 hours to re-schedule and do the booking. Absolutely recommend, their services are unconditional. Kudos to Tajawal and team, I will continue with you ! Note - You have to be clear and articulate about your issues, they might ask you to contact your Airlines and follow their steps after which they will be able to guide you further! Best of luck travelers.

Negative experience: Do not rely on them. I used their app to book a hotel two weeks in advance of my stay. I got an email from them saying that my booking is CONFIRMED. It turns out that when "Confirmed" has a different meaning in Tajawal's dictionary. On the day of my stay, I called to see if I could check-in early and they didn't have my booking reference on their system at all. So I called Tajawal and they said they need to check with the supplier. I kept calling every hour for an update because they never ONCE called me back despite promising they would. When I became irate, one of the customer support agents asked me to "Chill"! Chill? When you've delayed my stay for 2 hours and never called me for a single update, you want me to chill? How about you folks at Tajawal do your job? You had two weeks to do it! As I said, it's been 2 hours and as before, I'm going to be the one who calls them and I'm going to be the one who has to explain the situation to yet another customer support agent. The only thing you can rely on Tajawal to do is to mess up your reservation. If a staff member from Tajawal is reading this; here's something you can do while NOT helping your customers: look up what confirmed and reversation means.

Negative experience: Such a worst experience with Tajawal .. I was waiting in the airport for more than 4 hours , the indigo team is saying the ticket has been canceled by Tajawal and Tajawal is saying ticket has been canceled by Indigo .,. Such a hoplessss costumer service .. will be keeping you on hold for more then 30 min .. and no update .. they just hang up ur call ..This team just cancel the tickets form their end , and blames on airline … any one pls do not book your tickets from Tajawal ..

Negative experience: I booked ticket and it's cancelled due to covid-19 by air India Express March 20-2020 and still they don't refund they are telling we can't do anything u contact with airline. If we have to contact directly to the airline then why we choosing tajwal We should boycott tajwal.

Fantastic experience: Requested for a refund on my brother's cancelled ticket last year March 2020. Received the same amount (after submitting necessary docs/details) by bank transfer method within three days, though their email mentioned 7-10 working days. Thank you Tajawal Team for the prompt action.

Negative experience: Worst experience. i just got into trap of paying 600AED more as their agent told me the charges are from the Airlines directly. when asked to share the details of the payment i made, the reply was they cant share the details of the penalties from their system. WOW ! so how do i believe that the payment which i made was actually the penalty charges or something else ! was in a tight situation so doesnt matter to me now but just sharing my experience so that no one else falls into such trap. Better to book directly from the Airline websites.

Negative experience: Please don't deal with this company. We have been trying to follow up for the refund for last one year. Nothing happens. Customer support is giving robotic reply that they don't get refund from Airlines. We checked with Airlines directly and we were told that they don't get any refund request from this company. Airlines asks us to contact Al Tajawal to send a email to Airlines. But they keep telling they already send refund request to Airlines. When I asked for supporting document to cross check with airlines, they refuse to provide anything. If I ask more questions, they keep me on hold long time and say we resend the request and wait for two weeks for response. Also, the ticket has been issued from a Travel Agency that Airlines shared with US. We are trying to contact that company. No one answers. Don't know that company exists. Something is really wrong here..

Negative experience: Good Morning! I would like to Tajawal Travel Agency for super fast customer service to their clients. As my flights canceled. for the inconvenience that my country Philippines restricted the Dubai entry. But the Agency ask for charges for the amendment schedules, so shocked! at all

Negative experience: "PLEASE PLEASE PLEASE DO NOT BOOK YOUR TICKETS ON THIS WEBSITE". I was having issues about my visa delay and called the customer service to ask if i can open my ticket they advised me to call 48hrs.before my flight to avoid any payments. So as i follow the instructions i called them back 48hrs.before my flight as my visa is not sure when it will be approved. Today i got my visa and called to rebooked my ticket, surprisingly they ask me to pay 3000aed for the fine of no show etc. as per the airline rules even i called them to open my ticket, as i want to avoid any arguments i ask them to keep my ticket only for one way which from Tunis to Dubai and they told me its not permitted. I can't use my ticket till i cancel and pay for the fine. I'm so upset with this company how they are trying cheat their customers. Even we have very clear conversations that i will open my ticket and they mentioned that i don't need to pay anything such as fine etc. I never ever recommend to book in this Tajawal very bad service, and a big cheater. May Allah See How You Guys Are Cheating Your Customers.. BIG HARAMI

Negative experience: I wish i could give no star, because they don't deserve any. They treated me as a customer very bad. I have been following up for my refund for more than 6 months. The did not even know whether the airline has started giving refunds. I personally contacted the airline and came to know that they started processing the refunds. Then i did inform Tajawal. This is the type of professionalism we are expected to be provided. Frustrated in it's peak.

Negative experience: أسوأ خدمه وأسوأ مكتب كنت اتعامل معهم ولكن خدماتهم سيئه في حالة حجز تذكره ترحيب الي ابعد الحدود في حالة الالغاء اكثر من شهر ونصف للان مافي رد مقنع وعدم إرجاع المبلغ سيئه سيئه سيئه

Negative experience: شركة مزعجة و غير مهنية. احذر الأصدقاء من التعامل معهم. تم إلغاء حجزي بعد ايام من تأكيد الحجز وقبل يوم من السفر

Negative experience: خدمه سيئه جدا جدا جدا مفيش رد على المكالمات من اكثر من شهر ان شاء الله مفيش تعامل معهم تاني

Negative experience: التعليقات كلهم موظفين المكتب المصارية حكاية ثانية

Fantastic experience: Waao

Fantastic experience: It's good experience

Positive experience: good

Fantastic experience: Amazing service. The customer service is one of the best.

Negative experience: Very poor customer service

Negative experience: all the 5 star reviews seem to be in the same format...... hmmmmm......

Negative experience: worst services provided here, Please dont book flights from this firm

Negative experience: Worst costumer service ever. I book room with two twin bed but they book me 1 Single bed!!!!

Negative experience: The worst ever company to deal with it , Stay completely away from this website, they will simply steal your money and put some excuse and take took much long time to return back , better avoid

Negative experience: This is a worst travel company which is i met in my gulf experience for the travel cancellation nobody attending the call and no email response .

Negative experience: 14.03.2020 From the Morning 08.30am To 4.30pm I was calling to 24 X 7 NUM more than 5-6 times. But no response. Poor Service.

Negative experience: All the reviews are fake. They take money and cheat public. If you want to donate your money then book from them.

Negative experience: I made so many booking through Tajawal. If there is any technical glitch form them then they will put all on you. You have to pay extra charges and all. Not recommended

Negative experience: Very bad service. If you need something they will not accomodate you. Refund , change or something . Dont ever book from this site. They will stole your money!

Negative experience: Shown fares were not available, every time I entered all the details the it gave me a message that flight no longer available and then showed the same flight with higher and higher price progressively

Fantastic experience: I was purchased my wife and child ticket unfortunately issue same name 2 ticket for my son name I was call customer care and giving him tajawal ID and sending my wife passport copy to tajawal support and then customer care call me and the modification done in 1 hour and then they call me for satisfaction I was very proud to feeling tajawal website very good customer care team i was apriciate well done tajawal

Negative experience: The customer service team has to be more professional in terms of following up the issues raised by the customer.i have been trying to refund the amount due to change date since 1 week and called cc for 5 times.each time I need to explain the issue from the start by the time they understand it will be over avg 20 min( including the waiting time).no follow up logs I guess they have with them.same person hears your story again and again..4th time when I called and explained cc personal needs me to get an email from the airline regarding the refund which obviously is his job..and finally 5th time they agreed to refund after deducting their fees which at this moment of virus concerns and many airlines waiving off their fees I think is unfare ..refund days is 3 plus 20 working days To be fair, just book if you need discounts for your flight and you are 100 percent sure you will travel..getting a refund or making the cc understand your a nighissues istmare which is not even worth compared to the discounts they offer.

Fantastic experience: Had an amazing experience with my 5 star hotel bookings, would definitely recommend everyone to book their hotels at Tajawal

Negative experience: Made a booking through Tajawal but the hotel was closed. Contacted them they said will refund the money and proceed with another booking. This happened in May, its almost 4 months and no refund.

Negative experience: i was having a conversation with your staff request my booking First, it is possible to do some training for your staff, how to deal with customers, ( its not bus ) the answer from your staff Secondly, I have booked from the 6 months of August trip to Dubai and return on October 20, I want to cancel he said talked me two days before the trip and send you the amount of return , Without any details, very bad company and staff is not friendly i will never repeat this again,

Negative experience: Such a very bad experience with tajawal!!!!Keep on calling regarding my refund bu no one is accomodating my concern! They said they will call back but no body is calling me back!!! You should be posted so you cannot cheat people!!!!!

Negative experience: Worst customer service ever I have called the toll free number atleast 100 time sin the last 3 days, to cancel my existing booking. Nobody picks up at all. No replies to the email as well. If you cant support customers after purchase then might as well shut shop

Negative experience: More than 5 times I have called with regards to my refund as they have cancelled my flight by lo and behold no update and agents just keep on promising without fulfilling anything! Please refund my money to my bank account

Negative experience: One of the worst service don't book flight tickets from them go directly to airline portal you will pay few bucks extra but when it's come to refund you will get the full money airline refund full 174 aed but tajawal give me jst 24 aed

Negative experience: Even Small Gerocery service is much better than TAJAWAL ... I haven't seen such a poor and un professional ,customer service. My ticket was cancelled by Airlines and they cant make my refund request, since last 5 days i am informing them......WORST SERVICE

Negative experience: Its been an ordeal getting a booking change with Tajawal..the customer service keeps taking info and action is not taken. Departments are not efficient. Its been 3 days and my issue remains unresolved and I will lose the ticket thanks to them.

Negative experience: I would never ever recommend tajawal neither would I book my tickets from them . They charge you unnecessarily even when airline has refunded the higher amount . Between agents there is no proper information and try to give you false information . Worst service provider. No to tajawal , Cleartrip is 1000 times better than them .

Negative experience: It was one of the worst experience i made a mistake of pressing book button while i was applying voucher. 1. No secure payment code from website went to bank so within a second amount was deducted (imagine amount was over 20K aed) 2. Within 5 minutes I called them still 1st customer service mentioned you will 1600 aed and second customer service mentioned 600 if you cancel and there is no option to add voucher. Inshort even with high price i had no option to continue and will never use tajawal in my life.

Negative experience: First and Last time to use such an unprofessional airfare booking platform. Its cheap for a reason. Imagine this, we booked a flight with them yesterday for today at 16:15, came to the airport at 13:30 to find out that they had issues with the airline and the actual flight is at 23:15. We have been in the airport for over 7 hours waiting. We will miss the wedding we had promised to attend and celebrations. Tajawal do not know how to operate professionally. Obviously no communication skills whatsoever, no proactive skills at all, it took them three hours to get back to us to know whether we can be accommodated onto another flight. I spoke to two representatives Khalifa and Aya who made false promises. I will never deal with this platform again. Very disappointed in this and will report this to Consumer Rights.

Fantastic experience: Excellent service team and a truly 5star customer experience. A first travel company which had called me back explaining whats the status of my cancelation and explained how & when i will have my refund. Customer care representative are very gentle and polite.

Negative experience: Pathetic customer service. Flight for 26th was cancelled two weeks ago. Tajawal has no clue about the refunds, and 26th is tomorrow. Very rude customer service agents, no call backs, email updates or follow ups. They tell you to call the airlines directly, while airlines cannot do much as you booked through them (an agent). We know it is a difficult time, but be transparent with your customers. Never booking with them again.

Fantastic experience: خيالي

Negative experience: شركة بلا قانون .. تغريكم بالعروض و الوعود ثم تظهر الحقيقة عندما تتكلم عن الحقوق.. يخبرك بكل بساطة ان لا حق لك عندنا... حجزت تذكرة بمبلغ وقدره.. و لم يذكر الموظف أنها غير قابلة الاسترداد.. و عندما حاولنا ان نكلمهم كانت مأساة.. أسلوب سخرية و بلا اي ذوق في التعامل.. وكانت المفاجأة أن التذكرة غير مستردة على الرغم ان هذا الشرط لم يذكر في أوراق الحجز و يخبرك انه قانون دولي... احمد حسين موظف يتلقى المكالمات ليضيع وقت العملاء.وطلب مننا ان نتصل بشركات الطيران الأخرى لتتأكد ان كلامه صحيح وطبعا اتصلنا بشركة ده انا التي تبلغنا ان التذكرة لو الغيت سيتم خصم مبلغ بسيط و تسترد نحن باقي المبلغ.. عيب يا شركة أسلوبك في الاستخفاف بالناس فقط لتحصلوا على الأموال وحجتكم باطلة لان ( دناتا ) مؤسسة محترمة و لها قوانين واضحة و تتبع سياسة دولة الإمارات في الحفاظ على حقوق المستهلك و التأكيد على الشفافية في التعامل والصدق.. للاسف الشديد اننا تعاملنا مع شركتكم التي لاتتبع هذه القوانين . و طبعا مديره غير موجود... حسبنا الله و نعم الوكيل.. ابعدوا انفسكم عن هذه الشركة و احموا أموالكم... Company without law.. giving offers just to drag you and then you will lose ypur money..telling you in a rude unprofessional way that you have no right ... we booked a ticket without telling us verbally or written that it is not refundable..when wectried to contact rhe company,, the staff started to talk in sarcastic way and said thos is international law.. his manager not there for sure, and refused to give us his name.. and he asked us to call other travel agencies to make sure of what he said ,, and we called DNATA , which told us clearly that in case of refun , a small amount of money will be deducted and we can get the rest back.. DNATA a company follow the rules of UAE of honesty and saving customer rights .. Stay away from this company abd save your money , time and dignity.

Fantastic experience: اجمل شركة للتذاكر على وجه الارض واروع خدمة سريع واروع تقديم وخدمات

Fantastic experience: Nice and quick service

Fantastic experience: Best cheapest fare for online booking

Fantastic experience: very nice

Negative experience: Nice customer service although dint get Wat I wanted

Fantastic experience: CHAMPIONS OF OTA, keep up the amazing work you're doing.

Fantastic experience: Amazing service and best prices so far i have found

Fantastic experience: Great service. Good prices. Happy with the experience.

Negative experience: please read the Refund policy before booking..

Negative experience: Such a worst experience I Have not seen ever before i booked air ticket through them but I am trapped I cannot modify or cancel there should be solution for everything this is not customer service its only fraud

Negative experience: Worst experience, paid for 30 KG baggage but it was not reflected within airline system so at check-in counter they asked me to pay for 30 KG :(:( i.e. 780 AED. When I called Tajawal they told me to please pay entire amount and we will refund later "WHAT THE HELL" just image if you don't have enough cash what will happen next Refund might take a week to 40 days.........Plz` plzzz always call them and confirm that if they have updated Airline System not just Tajawal ticket

Negative experience: They are the worst service providers in uae. We reverently had an issue with the baggage and they were not responsible to take the actions I will not recommend this to anyone. If there is a minus I will give them that star.

Fantastic experience: Booked a flight ticket from tajawal, had great hotel options avaailable too and the best part, all of this was so budget friendly and so many offers to choose from. Really happy!!

Negative experience: If there is minus 0 I will apply that. I spoke to there customer representative Mike & Omar. I don’t know what type of service they provide . They don’t have any solution . I was complaining about there service which may possible for technical reason but instead of resolving problem they consumed my time as well mentally tortured. It was my first experience with this service and 100% it will last. In UAE such type of companies running.

Negative experience: I was here to book a flight for my in laws- after a long process of booking finally reached the payment page which gave me thrice a 400 error after repeatedly entering the right OTP from different cards. Reached out to the chat executive (Pooja as the name said) no response for 10 minutes. Tried again to see the seats i was booking are already gone. That luckily led me to the review section which proves me or any one in my network should never be coming to book here