
Rayna Tours and Travels

Information about Rayna Tours and Travels
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-18h
Planning a vacation can be stressful, but Rayna Tours has got you covered! Whether you are seeking luxury or adventure, traveling solo or with your family, we have got you covered with a variety of tailored tour packages and activities that suits your travel needs. With over a decade of experience in travel and tourism, our team of experts will take care of everything so you can enjoy your trip to the fullest. Our commitment to providing exceptional customer service means we will always go above and beyond to ensure your satisfaction. We believe that every detail matters, and we take pride in offering personalized attention to every client, every time. Contact Rayna Tours today and let us take the hassle out of vacation planning.
Rayna Tours and Travels: Reviews
Fantastic experience: Contact me I have also GMA and another cars 0568449436whtsp
Dear Valuable Guest,Thank you for taking the time to share your valuable feedback. We take pride in giving delightful service to our customers and are overjoyed to receive your compliments and appreciation. We look forward to serving you in the future as well.With Warm regards,Guest Experience TeamRayna Destination Management
Fantastic experience: We booked the evening desert safari through our hotel. We were surpised by how fun the car ride in the desert was and how well organised and perfect the overall package was. Our guide, Mr. Brown was not only a very good driver, he also took really, really nice pictures of me and my wife and of the others in our group. The dinner was excellent as well. The atmosphere in the camp was great. No hidden costs. 100% recommendation.
Dear Mr. Leon,Thank you so much for your time out in reviewing your experience.We are so glad to learn that the company and service of our staffs has far exceeded your expectations and thank you for your kind words of encouragement. We look forward to welcoming you back in the destination and be of service in the near future.With warm regards,Guest Experience TeamRayna Destination Management
Negative experience: I booked and paid in advance for a dhow cruise in Dibba, on Oman side. The tour was cancelled with very late notice, late previous evening. It finally happened one week later but we stayed on Emirati side, even though I was clearly told we would go to Oman I side and had to pay a Visa authorisation fee in addition to the tour price! I tried to contact the agency via WhatsApp and email to address my issue, but they are refusing to give me a refund of any amount.
Greetings from Rayna Tours !We are sorry for the inconvenience caused during the trip, this is not the standards that Rayna Tours is known for. We would request you to kindly write to us on [email protected] with your booking reference ID so we can investigate further to discuss your concerns in details.Booking reference no. is very important to track your booking with us, please do write us so that we can take corrective actions to avoid such incidents happening to any of our customers in future.Hope to hear from you soon.Thanks & Regards ,
Negative experience: Worst agency ever ! Lazy people no one answer u U pay them , they give u wrong booking , sucks services! Take my advise avoid this agency ! Thx me later
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