Flynas Dubai

Fantastic experience: It was smoothly traveling

Negative experience: اسواء طيران بالعالم ولا مره إقلاع بنفس الموعد

Negative experience: The worst ever. None professional Call us to the gate then we stand in queue and they delay plan enter for more then 10 minutes. I make boarding once they open the office but they give me seat number 29 which is last seat. Flynas, never respect clients.

Fantastic experience: I was unable to reach the two customer service numbers listed on Flynas website. However, after my third attempt to call 04 2660444 Karama office, Ms. Susan answered the phone. She was an angel who saved my day by providing the boarding pass copy. Her professionalism and diligence set a high standard for others to follow. I highly recommend her for going above and beyond her responsibilities.

Negative experience: They change my ticket 3 time they waste my time Alot …then i go karama branch to aju jhon was there & I cancelled my tickets then hi told me you will receive your money within 14 working days …till now 26 days gone but thy didn’t refund my money..now thy not answering my call not replying me for my Email ..this is Totally nonsense I don’t know what to do now

Negative experience: سئ جدا حتي إدا في مشكلة مايردون عليك ولا يعبرونك يخدون فلوسك ويسحبون عليك

Negative experience: good morning , i am trying to call so many times of costumer service , but they did not answering , i just want to know influence vaccine is mandatory for umrah people.

Negative experience: Flynas is one of the bad airlines at Dubai Airport. Dubai DXB, as an international airport, does not accept this airline. During travel from Dubai DXB, an international airport, to Abdulaziz International Airport (JED), I even tried to go for Umrah. DO NOT BOOK THIS AIRLINE

Negative experience: YOUR VIRTUAL AGENT NAMED GHADEER IS QUITE SLOW AND VERY POOR IN COMMUNICATION. PLEASE DO SOMETHING WITH YOUR VA AS ITS VERY IMPORTANT TO HAVE SOME İNFORMATİON ESPECIALLY YOUR CONTACT NUMBER IS CANNOT BE REACHED!!!!!

Negative experience: ما انصح في هالشركه بهدلونا ترانزيت تحول من ساعه ونص لين 49 ساعه!! بدون تعويض او فندق ولا اي شي تجربه جدا سيئه ولا افكر احجز مره ثانيه

Fantastic experience: Good office with nice service

Negative experience: Be prepared to be in every line in the airport because they don’t have only boarding

Negative experience: Very poor airline cant afford meal to international pasengers..using domestic Boeing flights as international..the meal was purchase inflight is horrible taste and cold. Mostly they dont understand english except welcome to flynas..try to avoid if possible this flight service..like my review if you face same..gotcha

Negative experience: تعاملهم وخدمات الحجز لديهم سيى

Fantastic experience: حقيقة الاستاذة: سوزان، أكثر من كل الكلام الحسن عنها في المراجعات، عبر الهاتف اجابة عن أسئلتي وتعاونة معي، لها كل الشكر والتقدير. بنت بلادي.

Fantastic experience: Very helpful staff and friendly, specially Suzan Thank you

Fantastic experience: Very helpful and very kind and she saved my travel Thank you Suzan

Fantastic experience: many thanks for the support in all times specially to Ms. Suzan i recommended for all to deal with them

Negative experience: I wish if I can give nil stars , the flight was delayed for four hours even without giving us a notice , and while changing the transit flight time too due to that , my bag was lost because of the mismanagement. I raised my complaint but unfortunately without any response from the airlines up to the moment. Even worse I tried to raise my complaint through GACA, they informed me that there are no flight with that same number that was already mentioned in my boarding pass. Never again .

Fantastic experience: It was my first time to try flynas and honestly i was not disappointed at all! Aju John made my experience amazing and was so so helpful and patient, he helped me with my booking and my special requests and he was very professional, friendly and patient. Thank you Aju!

Fantastic experience: أشكر الأخت سوزان لتعاونها معنا وتذليل صعوبات الحجز وتعاملها الرائع هي فخر للطيران ناس

Fantastic experience: تعاملت مع المكتب مرات عديدة و كانت تجربتي مميزة معهم من حيث رقي الخدمه و سهوله التعامل و سرعه الإجراءات ، جدا اوصي الجميع بالتعامل مع المكتب حيث توجد موظفة إسمها سوزان و النعم فيها جدا تعاملها راقي و تقدم خدمات سريعة حقا إنها جديرة بالزيارة.

Fantastic experience: اليوم اجمل محادثة تلفونية وجميلة وجدت مساعدة من كل النواحي لاتوجد كلمات كافية لشكر الأستاذة رزان من مكتب طيران فلاي ناس فرع الكرامة دبي كانت جدا راقية وسبورت رغم تحدثثي انفعالي لم تبدي اي اسلوب غير لائق لكي كل الشكر والاحترام والتقدير Today the most beautiful and beautiful telephone conversation found help in all respects there are not enough words to thank Ms. Razan from the flynas office Alkarama branch Dubai she was very classy and sporty despite my emotional speech she did not show any inappropriate style so that all thanks, respect and appreciation

Fantastic experience: اولا شي اريد ان اشكركم على جهودكم المتواصلة و اشكر بالأخص الموظفة الأخت سوزان كان تعاملها مع العميل على جميع المستوايات جدا راقي و محترم و مآدب و غاية في النموذجية و الاتقان . ساعدتني و قد قامت بالاجابة عن كل استفساراتي حول التذاكر انا فخور جدا بمؤسستكم على مجهودكم المبذولة في الرقي بطياران فلاي ناس و انا عن نفسي انصح كل زملائي بالسفر على متن طيارنكم الموقر و بالاخص الموظفين الجدا محترمين و ذو كفاءة عالية

Fantastic experience: Awesome service best support

Fantastic experience: Best Supporting staff specially Faizan….

Negative experience: No one is picking up the damn phone!

Fantastic experience: The best customer support in Dubai office specially Aju and faizan…

Fantastic experience: One of the best and classy people specially the indian guy faizan

Fantastic experience: Best staff in flynas… Specially Aju John thanks for your support

Fantastic experience: Best customer service from faizan akhtar in flynas office

Negative experience: Worst ever customer service handler i have spoke. Please keep professional people and educated people instead uneducated helpless staff even doest worth for zero ratings

Fantastic experience: The best way to get the customer support is to reach this office.. very much professional staff thank you Mr. Faizan

Negative experience: اسوأ طيران

Negative experience: we are at least one hour late for take-off تعامل الموظفين سيء جدا شركه سيئه

Fantastic experience: مكان رائع

Negative experience: Extremely rude person sitting there

Negative experience: Worst airline . Raistast airline Very bad service Worst ever for home

Negative experience: I been trying to phone the company for 1 week, no one answers phone, very bad company

Negative experience: There is very rude person sitting there not talking nicely & he is charging 150 AED extra per ticket. he is saying we are using different system. extremely disappointed

Negative experience: Delayed without reason. No prior communication. Really bad service

Fantastic experience: حلو وممتاز

Negative experience: Thieves

Negative experience: Worst ever saudi airline #flying coffins

Negative experience: The staff is not even listening to query and it looks like they just want to get rid of the call.

Fantastic experience: شركة مميزة

Fantastic experience: شكرا

Negative experience: طيران سيء كل مره سالفه معهم وعندهم موظف في مطار دبي ابو دقن على اساس مشرف ويحل المشاكل كرهني السفر كل مره يسوي شي يغث مره يسحب البوردنق مني ويشقه على اساس تاخرت واصلا ما تاخرت والبوابه ماتقفلت حتى ويدخل احد مكاني قدامي والحين يرفض شحن الشنط

Negative experience: اسوء شركة طيران على الاطلاق موظفين غير مهنين ، لا انصح التعامل معهم

Negative experience: من اسواء شركات الطيران كشرة واسلوب كشرة والموظفين ما يهتمون من ركب بالطايرة ولا بقى بالمطار

Negative experience: الموظفه كانت سيئه التعامل جدا وفضه واحترمت وجودي قدامها ابدا ابدا ومافي اسلوب ابدا وترفع صوتها علينا بدون،،، واخرتها تطردنا من المكتب بعد مااندفعت كل الفلوس ولما ترد عليها تزعل،، لولا موظفف اسمه sween قام بمساعدتي وتغيير الحجز،،، اخر مره اتعامل معاهم

Negative experience: رحلة٢١٨يوم الخميس اقلاع17:30 موظف المطار غير مناسب للتعامل مع الناس ممكن لو فلاي انملز يناسب. شفت اسلوبه مع الناس فماكلمته الا نعم او لا.

Fantastic experience: Gud

Fantastic experience: Loved it

Negative experience: Late late

Negative experience: This location office closed

Fantastic experience: Accessible and easy office location

Negative experience: very rude. not helping the customer at all

Negative experience: I call them for information very rude attitude and voice tone

Negative experience: They never respond on call.

Negative experience: Very bad travel experience with flynas

Negative experience: Very very very bad customer service, that is IF you get any.

Negative experience: Their system booked us the wrong days, and we can’t reach a live agent to fix it. Now they want to charge us to change the days. It’s honestly theft

Negative experience: Deserves 0 star. Avoid! They will rip you off. Dangerous company.

Negative experience: Worst airline. I would suggest everyone who are looking forward to travel with them. Never ever take a risk to travel with this airline. This airline should be banned from traveling. Worst crew, worst management.

Negative experience: I requested many times to add smile points under my nasmiles number corresponding to my tickets. The customer care agents replied back that they will add them but there is no outcome as of now.

Negative experience: When I called this office, an Asian guy picked-up my call, he said we have so many other works to do, and he can't answer my queries!! Like what ? Why are you then taking the load if you can't do!

Negative experience: Very unprofessional FB crew. I try to make a booking for two hours now, tried everything and this is the last answer I got. Followed by a chat disconection. I have been served.... *Khulod* Dear sir, there is no issue in the website kindly change the browser, if it’s still not working delete the cookies from Browser settings. you can't try more then once in same page don't take long time during booking you have been informed Thank you for contacting us, have a nice day.

Negative experience: If you want to know the worst than worst airlines is Flynas. They can be proud of themselves. My ticket is on 24th of July 2023, I have tried to cancel and refund it. They say there is no cancellation or refund. See dear customers, this airlines is pretending a professional airlines in despite of they are not until they get the money. If you want to cancel & refund & customer service or etc. they never help you! This airlines is the biggest thief. For your information

Negative experience: They open the gates 30 mins late but if you are 2 mins late they say we are closed. The plane has not left and they only opened the gate for 10mins. Simply TRASH and 1 star is more than they deserve

Negative experience: When I called for some information and assistance, there was an extremely rude person on the phone and in the end he hanged up whilst I was still talking. I have chasing them on 2 different numbers and on emails for 7 days with no help received whatsoever. This is actually shocking, I have never experienced such a poor service in Dubai. Rude, careless and ignorant.

Fantastic experience: جيد جدا

Positive experience: مشكلة الشركه تضطرك لشراء مقعد ان كنت تريد ضمان وجود مقعد يناسبك ولكن للاسف تجي وتلاقي احد جالس مكانك ويقوم بإحراجك لكي تسكت والمظيفين لايحركو ساكن ..وكذلك تشتري مويه بدون وجبه اذا ماتطلبها مايعطوك الا بالنادر ... اتمنى من شركة طيران ناس الاهتمام شوي بجودة السفر فلم تعد الشركه بأسعارها طيران اقتصادي فلذلك اقل شي قدمو جوده مقابل السعر

Fantastic experience: طيران الناس جربتها وانا رايح العمرة، وكانت اول تجربه لي وبكل صراحة عجبني الطاقم، النظافة، الاكل و النظام.

Negative experience: طيران جدا سيء .. حجزت معهم من دبي للرياض عبر الموقع الالكتروني .. و صار مشكلة في الموقع و خصم المبلغ بدون تذكرة .. و عاودت الاتصال بهم لاعادة المبلغ .. حجزت التذكرة مرة اخرى بنفس الموعد .. لكن لم يصل ايميل بالتذكرة .. عاودت الاتصال بهم لاتفاجئ بأن التذكرة بموعد اخر .. و رفضو تعديل الموعد الا بدفع قيمة نصف مبلغ التذكرة .. حسبي الله و نعم الوكيل فيهم …

Negative experience: Too often too late

Negative experience: rubbish airline

Negative experience: تم تغيير موقع المكتب

Negative experience: They don’t care about customers

Negative experience: Very bad flight service it's been six month didn't get my refund they are not responding calls they cancelled the flights before a week of flying and I didn't get refund until now trip I'd 211028149214 refund my money

Positive experience: I have visited their cause booking from App was not working. You can find paid parking nearby and office personal is supporting and coordinates in friendly way.

Negative experience: Selling fake ticket islamabad to dubia ,,,. All people not use flynas airline is very bad service,, all ticket is Fack

Negative experience: The worst customer service ever, I’m very disappointed with this company the did not let me go on my flight because the told me you need a visa to go to cairo from Dubai although I don’t need any visa they lost me time and cost me money for this stupid decision. Im very disappointed even people work in DXB airport terminal 1 they are rude and impolite. Guys anyone reading this comment do not do not don’t !!!! Go with Flynas at all they are not good and rude and disrespectful.

Negative experience: selling fake tickets through cleartrip.com I booked from Lahore to Dubai Via RUH (Saudi) through cleartrip.com when i reached for check in they said its not allowed. then why they open the ticket cleartrip said its mistake from flynas airline

Negative experience: Generally, flynas is the worst airline I have ever used. Don't be fooled by their low prices. You are missing many useful services against these low prices. If you had to change your flight less than 4 hours before the departure you will loose the whole amount you paid for your flight. Their boarding staff are not trained at all. Very bad in dealing with passengers Most of the time they are not clear about the applicable instructions and rules. I think this is meant to be like this so passengers will loose their flights obviously less than 4 hours before the departure and they have to pay to book another flight another time or day. This happened with me 3 times now. We end up paying the price 2 times for a single journey. I strongly don't recommend using this airline.

Negative experience: Worst airline ever. They charged me extra for checked luggage even though my ticket clearly stated 20kg allowance. Poor customer service. No AC in the terminal buses. Immediate discomfort and sweat. T5 RUH duty free displayed some products for which the bar codes weren’t registered. So I couldn’t make a purchase.

Negative experience: it was very bad experience with me, i was book my ticket through cleartrip application. Cleartrip is Indian base application where we can buy our ticket. i was cancelled my ticket before 4 days of flight. but i did not get my money back from cleartrip. he said from our side everything is done. we are waiting for money refund from FLYNAS SAUDIA AIRLINES. now i dont know who is wrong or right. i was cancelled my ticket in last year 30 oct 2021. it was worse experience with both company.

Positive experience: جيد

Negative experience: سيئ

Negative experience: غير موجود وتم نقله

Fantastic experience: مكان جميل يوجد به كل التعاون خصوصا الاستاذة مريم رائعة

Fantastic experience: الطيران ممتاز جدا ولاكن عندي هذه التسكره من مطار دبي لجده ولاكن السعوديه قفلت الحالات القادمه إليها فكيف استطيع رد ثمن التسكره ٠٥٤٢٣٨٧١٢٥ وجزاكم الله خيرا

Negative experience: So poor

Negative experience: Office is closed down permanently but still visible on google maps.

Positive experience: معامله محترمه وخدمه متميزه

Positive experience: Very Nice Experience and Budget Airlines. Need to buy food inside flight

Negative experience: one star is too much for this airline

Negative experience: سيىء جدا تعمد اغلاق ابواب الطائرة وعدم تعويض الركاب

Negative experience: Service needs to be improved drastically

Negative experience: Very bad service, deserve less than zero.