AIR ARABIA ROLLA OFFICE
Opening hours
- sunday: 10h-13h, 17h-20h
- monday: 9h-20h
- tuesday: 9h-20h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-20h
- saturday: 9h-20h
Photos of AIR ARABIA ROLLA OFFICE
Our comment from TravelAgencies.ae about AIR ARABIA ROLLA OFFICE:
Efficient Ticketing and Professional Support
The Air Arabia Rolla Office is widely recognized for its quick and efficient service, making it a preferred choice for travelers seeking to book flights or resolve ticketing issues without unnecessary delays. Visitors frequently highlight the speed of transactions, noting that the office operates smoothly even during peak times. The environment is described as clean and elegant, contributing to a pleasant experience from the moment customers arrive. This commitment to professional service ensures that passengers can handle their travel arrangements with confidence and ease.
Helpful and Polite Staff
At the heart of the agency's reputation is its dedicated team, which is consistently praised for being cooperative, friendly, and helpful. Travelers often mention specific staff members who go above and beyond to ensure customer satisfaction. Employees are noted for explaining details clearly, assisting with complex queries, and maintaining a polite demeanor. Whether dealing with simple bookings or more intricate requests, the staff's approachability and willingness to assist create a positive atmosphere. Many customers appreciate the personal touch, where agents take the time to understand individual needs and provide tailored advice.
Comprehensive Services and Ease of Access
The office serves as a vital hub for various travel needs, including ticketing, refunds, and boarding card assistance. It is also noted as a convenient location for obtaining "Ok to Board" services, streamlining the pre-departure process for passengers. The agency is strategically located in the Al Soor area, near the King Faisal Mosque, making it easily accessible for those in the vicinity. This strategic placement, combined with the office's modern facilities, ensures that travelers have a reliable point of contact for their Air Arabia journeys.
Value and Reliability
Beyond the physical services, the office is appreciated for its role in helping customers secure the best possible options and discounts. Travelers have mentioned instances where staff ensured they booked through beneficial promotions, adding value to their purchases. The combination of professional advice, swift processing, and a welcoming environment makes this office a trusted destination for Air Arabia passengers. Overall, the consensus among satisfied customers is that the office delivers a high standard of service, marked by efficiency, courtesy, and attention to detail.
AIR ARABIA ROLLA OFFICE: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,0 out of 5 from 82 reviews
Fantastic experience: تمت زيارة المكتب لعمل حجز الى موسكو المكتب جيد والخدمه جيده والإنتظار مدته قصيره الموظف الذي عمل الحجوزات لنا من الجنسيه المصريه إسمه محمد موظف رائع و مبتسم ويعمل بشكل إحترافي يستحق الشكر والتقدير
Positive experience: Good
Fantastic experience: One of the fastest and greatest service especially that they made sure I book after the discount conducted through FAZAA
Fantastic experience: مكان نظيف وانيق
Positive experience: Office for ticketing and resolution center regarding ticketing and refunds
Fantastic experience: Good
Negative experience: Reaching Air Arabia's office is incredibly challenging; it took me 18 hours to contact them through various outlets, only to be directed to their Al Kharamaa office in Dubai. Additionally, their website lacks proper contact information for rebooking during flight cancellations due to rain and flooded airports. Despite no flights from Sharjah since April 16th, they haven't sent any notifications. Email notifications were received on the morning of the 17th instead of 5 minutes before departure. Furthermore, their WhatsApp hotline only provides auto-replies all day, making it a waste of time. Due to these issues, I won't be booking with them again. I'm disappointed that my flight scheduled from April 17th was rescheduled to four days 21 april later without any delay compensation. It's quite frustrating.
Fantastic experience: ادعم النساء لان هن امهاتنا واخواتنا وخالتنا وعماتنا
Positive experience: Smooth experience. But the staff working there looked very serious and no smile.
Positive experience: Good, cooperative and efficient staff.
Fantastic experience: Such as best city boarding service by Ai Arabia.
Negative experience: Stupid flight delay
Fantastic experience: Very friendly, cooperative and helpful... Neha at the counter was really helpful and polite, she explained everything very well.
Fantastic experience: It was Great Experince
Fantastic experience: خدمات سريعة ومكان حميل
Fantastic experience: Nice staff
Positive experience: They are good people but don’t go there when there’s many customers. They will forget you and give you rubbish service. They are good in explaining things to customers in detail before taking money
Fantastic experience: All thanks for Mr Arafat for his support & kindness really we appreciate
Positive experience: A convenient way to "Ok to Board, Getting Boarding Card.
Fantastic experience: Very helpful & supportive staff
Positive experience: No offer at all
Fantastic experience: Thanks Arabia staff
Positive experience: Cooperative staff
Negative experience: Its very bad service and staf is very rood
Fantastic experience: Very GooD exlent and Thnks
Fantastic experience: Nice and professional people
Positive experience: Quick and great service
Fantastic experience: best services cosmo travel poz visite for all kind of visa apsconding here
Fantastic experience: Good Service well maintained office.
Fantastic experience: It was good staff was there to suggest the best possible option
Fantastic experience: Very helpful....
Fantastic experience: Very helpful , excellent customer service
Negative experience: Not good. Office internet not working when I reached there
Positive experience: Beautiful and good office near garnish
Positive experience: Really great and amazing experience
Fantastic experience: Good service the staff are friendly and fast transaction.
Negative experience: THE WORST COMPANY EVER No employees inside the office to serve customers we are waiting outside from half an hour even 0 star they don't deserve
Negative experience: No common sense, and don't know how to guide customers complete worst class behaviour showed me I was with my 6year kid.
Positive experience: Service was good. But Ramadan timing was not updated online.
Positive experience: Such a tremendous journey with air arabia good environment,well attitude from grew members.Overall it's good experienced with air arabia.
Positive experience: It's recently moved to a new building in Al Soor area, in Al mina street, near to king Faisal mosque
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