
Al Hadaf Travel & Tourism LLC - Dubai

Information about Al Hadaf Travel & Tourism LLC - Dubai
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 10h-18h
Our comment from TravelAgencies.ae about Al Hadaf Travel & Tourism LLC - Dubai:
Al Hadaf Travel & Tourism LLC, based in Dubai, is recognized for its fast and efficient visa services, often providing solutions in less than a few hours. Customers have praised the professionalism and support from staff members like Mr. Mohsin and Ms. Adrianne, who have made the visa application process seamless and less stressful. Many users express their gratitude for the attentive customer service they received, highlighting the friendly and cooperative nature of the team.
However, some clients reported negative experiences, citing issues with transparency regarding fees and poor customer service in certain situations. Complaints about miscommunication and rudeness from some representatives have also been noted.
Highlights of Al Hadaf Travel & Tourism:
- Fast and efficient visa processing.
- Exceptional customer service from dedicated staff members.
- Positive experiences reported by numerous clients.
Points to consider:
- Inconsistent experiences reported by some customers regarding service and communication.
- Issues with fee transparency have been highlighted by certain users.
Overall, Al Hadaf Travel & Tourism has demonstrated reliability and efficiency, making it a recommended choice for visa assistance in Dubai, despite some areas needing improvement in customer relations.
Al Hadaf Travel & Tourism LLC - Dubai: Reviews
Negative experience: Applied for family visa alongside mother who even has USA visa and both of our visa got rejected. Not recommended for Pakistanis to use their services as they do not even provide the reason of rejections.
Fantastic experience: I got the tourist visa in less than 3 hours , thank u for ur amazing service
Negative experience: There is not negative review otherwise i would have given negative remarks, this is complete fraud agency, they will lie to you about the GOVT fees. their representative Hafiz Umair is a big lier, missleading clients with wrong information, recently one Vist Visa has been submited to him, though the Visa has been rejected and the immigration cost is 600 AED, but i took 850 AED from me. First he said this 850 AED is Govt Fee, it will not be refunded, then i told him the fee is 600 AED, then he replied company is not working on cost to cost bases. and i will not refund any single peny.
Fantastic experience: Mr. Mushin, thank you very much for your tremendous support for my cousin VISA. HIGHLY RECOMMEND!
Positive experience: Cooperative and fast
Negative experience: Services very bad very delay and not responsible for issuing visas
Fantastic experience: Nice company
Fantastic experience: A Stellar Experience with Al Hadef Travels: Kudos to Mr. Mohsin Sayed I'm writing to express my immense gratitude for the exceptional customer service and quality work I received from Mr. Mohsin Sayed of Al Hadef Travels for Visa . From the very beginning, my experience with Mr. Sayed was outstanding. His professionalism, attentiveness, and expertise and excellent customer service made the entire visa process seamless and stress-free. Thank you, Mr. Mohsin, I will say – CAPTAIN Mohsin - for making my travel dreams a reality! Warm Regards
Fantastic experience: تعاملت معهم كذا مره الخدمه ممتااااازه
Fantastic experience: Best of the best in Dubai
Fantastic experience: UAE Best Travel company
Fantastic experience: Guaranteed visa approval and fast service
Fantastic experience: Very professionals and good service
Fantastic experience: Hii Waseem wow i like al hadaf travel & tourism this travel given good and super sarvice i give % good travel
Fantastic experience: Al Hadaf hadaf is the best visa service and specially I appreciate best guidance
Fantastic experience: I was accommodated well by the receptionist named Adrianne. I went to ask for promotions and offers.
Fantastic experience: Thank you Adrianne, Joy, and Moshin for their excellent customer service. ☺️
Fantastic experience: Very attentive and helpful staff. Service is very good.
Fantastic experience: Legit UAE visa provider, fast and efficient services..
Fantastic experience: Thank you Al Hadaf for helping me process my sister’s visa smoothly and quickly. Will definitely recommend Al Hadaf Travel and tourism for fast and reliable service.
Fantastic experience: I went to Al hadaf to get a tourist visa for my brother, They were super smooth and quick especially Adrianne who was incredibly helpful. Definitely recommend.
Fantastic experience: You guys have got very great and competent support , real people who can engage with clients and solve their problem when they need it. Proud of you guys
Fantastic experience: Hassle free travel and best customer service.. thanks for taking care my needs till my next trip.. all the best
Fantastic experience: Amazing experience of dhow cruise with good quality food and humble staff. Will surely visit again with my family.
Fantastic experience: Unforgettable Adventures with Al Hadaf Travel and Tourism I recently embarked on a journey with Al Hadaf Travel and Tourism, and it turned out to be an extraordinary experience from start to finish.
Fantastic experience: Fast and reliable service & kudos to the outstanding customer service of Ms. Adrianne, she is superb accommodating and approachable. She assisted me with every step of my visa application. Overall, I will highly recommend Al Hadaf to my colleagues and family.
Fantastic experience: I highly recommend Al Hadaf Travel & Tourism to anyone looking for a stress-free travel experience. Their attention to detail, excellent customer service, and local expertise make them stand out in the crowded travel industry. I will undoubtedly use their services again for my future adventures.
Fantastic experience: I requested for visa assistance for my family and same day their visas were issued! They were really good, trustworthy and fast! the staff are also friendly and approachable.
Fantastic experience: Visa processing is very fast, Thanks to Ms. Joy .. She always update the status and she guided us time to time until we reached dubai. Will surely recommend to our friends and relatives.
Fantastic experience: Words can’t describe the complete Trip we had, from the incredible 5 Star Marina Dhow Cruise to City Tour and Desert Safari, thanks to all personnel involved as they were very friendly and eager to get us amazing memories throughout. It was a brilliant experience and I would definitely recommend the travel lovers to confidently choose Al-Hadaf as their Travel Partner.
Fantastic experience: The best so far.
Negative experience: Worst Customer service, Not Recommended horrible experience specially with the guy named Wassim, he was extremely rude and arrogant. Think twice before getting transaction with them.
Fantastic experience: عن تجربة سرعة في الإنجاز وصدق في المعاملة كل الشكر والتقدير والاحترام الي جميع اصطاف الشركة وخاصة تقدري واحترامي وشكري الي الأخ الإنسان عمرو ونعم الأخ ربي يسعدك ويحفظك أينما كنت
Negative experience: Doesn't respond
Negative experience: Not fair treatment for costumer.
Positive experience: اوكي
Fantastic experience: ممتاز
Negative experience: شكر
Fantastic experience: Very beautiful place
Negative experience: Very bad service
Negative experience: very bad and unprofessional behavior
Negative experience: Bed experience no one help me
Positive experience: Fantastic service's
Fantastic experience: Great thank you mr amr
Fantastic experience: Irfan saheb was very helpful.
Negative experience: Sent them emails and they never answered
Negative experience: Unprofessional agents and they do not have any knowledge just they know to take money from customers
Al Hadaf Travel & Tourism sincerely apologizes for any inconvenience caused. We take all our reviews very seriously and strive to work towards resolving all issues reported. Please write to us at: [email protected] to share your complete experience along with your contact details so that it can be addressed properly and we can investigate the same.
Fantastic experience: They have good services for visa permits
Negative experience: They give you promises that they cannot keep had a visa issue and paid for an express one then they disappeared
Negative experience: This is the worst visa agency - no one can help for extension and they CANT EVEN EXPLAIN WHAT IS HAPPENING- one guy told me i will update you - next day i cant help you- and go back to the person who make your visa! WORST SERVICES EVER!
Negative experience: The biggest scammers in Dubai, they took my money without processing any visa and came back saying it was rejected …this is how they steal people’s money… I will not leave you till I get my money back sooner or later Never work with them this is my friendly advice to everyone to avoid being scammed
Fantastic experience: They are very professional and efficient I got my visa in 3 days I recommend their services.
Negative experience: I had a big prob I will follow up with government of dubai very soon they are scamer becareful dont give your money without any receipt back or don't trust them ..... they just lied about anything..... they are very professional performance on fake promises becareful anything u want go to ameer PRO PERSON IN DUBAI SHOULD HAVE PERMIT AND WHEN THEY TOOK MONEY NEVER GIVE YOUR MONEY WITHOUT RECEIPT AND ASK ALWAYS ID COPY AND PASSPORT COPY FROM THEM .... BEFORE U TREAT WITH THEM CHECK IF THE PERSON ON ID IS THE SAME ON THE REALITY IF THEY DON'T GIVE U WHAT U WANT GO TO THE POLICE DIRECTLY WITH A PROUVES......
Negative experience: I had a horrible experienced with this company specially with the guy named Wassim, he was extremely rude and arrogant. Think twice before getting transaction with them.
Positive experience: مكتب سياحي مميز تعامل راقي و ثقه للامانه اسعار مميزه و ارخص من شباك التذاكر للعديد من الوجهات يفضل التواصل معهم قبل الذاهب لاي رحله و مقارنة الاسعار انصح بشده التعامل مع هذا المكتب المميز والاكث من رائع و يوجد لديه العديد من الوجهات البحريه والريه كذلك و موقعه قريب جدا جدا ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Fantastic experience: انا شخصيا اتعامل مع هذه الشركة والمعاملة صادقة وسريعة
Positive experience: لو سمحتم اضيفوا رقم الواتساب للتواصل معكم
Fantastic experience: Cool
Fantastic experience:
Negative experience: Poor service
Positive experience: Good
Negative experience: It's ok
Fantastic experience: Excellent service
Negative experience: Bad
Fantastic experience: Great experience
Fantastic experience: Good experience
Fantastic experience: Amazing
Negative experience: Very bad experience there.
Fantastic experience: Very good
Negative experience: Awful not visa
Negative experience: "Do not buy a visit visa from there".
Positive experience: Nice service. Quick visit visa
Negative experience: Very Disappointed. Very Power & Rude. Zero Customer Service.
Negative experience: Pathatic staff and very rude behavior. I suggest to not visit this place.
Negative experience: SCAM ARTIST!!! STAY AWAY!!! THEY WILL ASK FOR MORE MONEY AFTER YOU PAY FOR THEIR SERVICES
Negative experience: WORST TRAVEL AGENCY EVER. NO VISA. if someone goes to this travel company you will be depressed and lonely your entire life. DONT TRUST THIS TRAVEL & Toursim COMPANY. TOTAL SCAM!!!!!!! BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!! POOOOO!!!!
Negative experience: Worst people, worst services, called to ask him about absconding and he started fighting me and even used F word, i should report to the police but i dont have time for that, so i came here to review but its already full of negative reviews, dont come to these unprofessional people .
Al Hadaf Travel & Tourism sincerely apologizes for any inconvenience caused. We take all our reviews very seriously and strive to work towards resolving all issues reported. Please write to us at: [email protected] to share your complete experience along with your contact details so that it can be addressed properly and we can investigate the same.
Negative experience: Very poor service, very unprofessional staff. i called the guy to ask about my visa status and he started shouting,
Al Hadaf Travel & Tourism sincerely apologizes for any inconvenience caused. We take all our reviews very seriously and strive to work towards resolving all issues reported. Please write to us at: [email protected] to share your complete experience along with your contact details so that it can be addressed properly and we can investigate the same.
Negative experience: It's the worst travel agency in UAE and du ai specially, scammers, not proficinal, don't know the law for the emigration at all
Negative experience: Worst and worst Travel agency in UAE, They all not gave proper reply for enquiries as well as the visa process. Once the payment done, there is no reply after, they doesn't care about the money they got from customer for service. Mainly sales persons Mr. Irfan and Mr. Waseem. These guys are the head of cheating
Positive experience: Fantastic stafg
Positive experience: Good & professional staff
Fantastic experience: Highly motivated and crystal clear commitment peoples to work with
Negative experience: All people work there is cheater . If you take Tourist Visa and late 2 days cuklly they will make for you absconded
Fantastic experience: The manager is good and receptive, but they dont really do B2B with Africans without Cash deposit for security.
Negative experience: The way MR. Thaheer(Visa Section) talks to customer is worst, doesn't have any professional skills like Patience, Positive attitude, Positive language and Clear communication skills in order to handle the customer. Employees with these customer service skills do more than create transactions, they create positive customer experiences. Understanding the customer and the problem is key for anyone in a customer facing role. But he don't want to listen anything and just talk.
Negative experience: A proper follow back plays very important role in business growth. Tried contacting your company for some visa process. Someone said to share documents on call which I did through whatsapp. After that no response yet. Similarly you may have missed number of enquiries (clearly visible from other reviews). Please train you sales team so that you don't miss any business generation lead in future. Thanks
Fantastic experience: جميل
Fantastic experience: Superb
Positive experience: NYC
Negative experience: Ok ok
Fantastic experience: I like al Hadaf Travel &Tourism
Positive experience: One of the best Tourism Company in Dubai..
Negative experience: Very poor service cannot answer the call.
Fantastic experience: Very good staf and very good service
Fantastic experience: For visit visa and dxb entertainment provider, faciltator
Fantastic experience: Very accomodating and Professional manner
Positive experience: Very good service nice staff
Fantastic experience: excellent friendly people have a great time touring with them
Fantastic experience: Fast and transparent service
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