Rais Hassan Saadi Group (Head Office)
Information about Rais Hassan Saadi Group (Head Office)
Opening hours
- sunday: (closed)
- monday: 8h-14h
- tuesday: 8h-14h
- wednesday: 8h-14h
- thursday: 8h-14h
- friday: 8h-12h
- saturday: (closed)
Our comment from TravelAgencies.ae about Rais Hassan Saadi Group (Head Office):
Rais Hassan Saadi Group is a prominent company based in the UAE, known for offering a diverse range of services. Many users have highlighted its good service quality and the cooperative staff, particularly praising the efficiency of employees like Mr. Faruk Sayyed. The company has been recognized for its well-maintained facilities and quality offerings, including apartments that reflect a high standard.
However, there are notable concerns regarding customer service experiences, with some reviews mentioning unprofessional behavior and communication issues from certain staff members. Customers have expressed dissatisfaction with the response times and overall communication, particularly from the insurance side of the business.
Despite these challenges, the group is part of a larger network, which many consider to be one of the biggest shipping and logistics companies in the UAE. The firm aims to improve and meet customer expectations, as evidenced by their responses to feedback.
Overall, while there are aspects that need enhancement, Rais Hassan Saadi Group remains a major player in the region with good reviews in various sectors.
Rais Hassan Saadi Group (Head Office): Reviews
Negative experience: New India Assurance. Insurance company that I will never go
Negative experience: Waste service ever in my life not recommended
Negative experience: أسوأ من السيئ عدم الرد وتأخير المعاملات
Negative experience: customer service and some malayali employee worstest in this company they act like some share holders of the company
Positive experience: They are in several businesses in UAE
Thank you for the rating
Negative experience: Even 1 start don't deserved I called Just now and a lady answer my call she keeps on talking and not letting me talk you called your company a heda office but why your customer service reacts so bad and not friendly being a customer service you need to understand and communicate properly but instead she shouted and talking like no ending wake up guys you want to keep your reputation put someone else who can communicate better to your client
We are sorry for your inconvenience. We will for sure provide the service to your satisfaction next time.
Negative experience: اقل من نجمه
Sorry that we didn't meet your expectations. We will for sure next time.
Negative experience: From / 7 / days i am trying to contact with the new india insurance company in AL RAFAA but the staff didn't pick up my phone , this is not good behavior.
Sorry that we didn't meet your expectations. We will for sure next time.
Negative experience: I called on the mentioned number regarding some queries, the lady on reception behaved soo bad that am traumatized, you guys clam that you have been in the market for last 100 years, you have been providing such cheap customer services for last 100 year? please maintain your company’s legacy and hire people who can at least talk to the prospects in a well behaved manner.
Negative experience: I was trying reaching you for the past ten days and no on picking up the phone If there’s less than one star I could choose This is th worst company ever I had in my experience Not recommended at all My LPO takes more than 15 days !!!!!!!!!!!!!!!??? So pathetic company procedures and never attended office calls!!!!!!!
Negative experience: خدمة سيئة جداً
Very sad yo know about your experience. Hope we can cater your needs next time.
Fantastic experience: Good
Thank you for your review and rating.
Fantastic experience: good good
Thank you very much for the review.
Fantastic experience: تعامل سيئ من قبل شركة التأمين
Fantastic experience: Good
Thanks for your 5* rating.
Fantastic experience: The service is very good and the fright rates are better. The staff is very co-operative. The gentleman named Mr. Faruk Sayyed handles task very swift and smoothly. Overall, a very good company to work with.
Negative experience: Very bad service and behaviors Mr Rohith ( motor claim dept) I Don’t know why he is behaving like this . When we enter his cabin he look us like enemies only I don’t know how he is a manager
Hi, sorry for the inconvenience. If you could share your contact details will help us further
Positive experience: Good building, they are keeping the places clean, the passage near to parking areas are narrow, try to arrange some free parking also
Thank you for your three star rating and suggestion.
Negative experience: Hi Rais Hassan Saadi group one of worldwide It has many kind of services best staff Head office located in Bur Dubai
Thank you for your kind review. Sorry to see that you have one star rating.
Negative experience: Unhelpful and unprofessional call center
Very sorry to see your one star rating. We don't run a call center. Would like to know for what you called and at what number.
Fantastic experience:
Thank you for your five star rating.
Fantastic experience: Good
Thank you for your five star rating.
Positive experience: Good Business.
Negative experience: Worst place ever
Positive experience: Shipping line office
Thank you for your three star rating.
Negative experience: New India assurance is good company Indian branded. But your office employees not full fill their duties and responsibilities duties and responsibilities on time.
Fantastic experience: New India Assurance 7th Floor
Fantastic experience: Big group of companies. Higher rents but marvelous quality of apartments also they have.
Fantastic experience: Our Corporate office the best always
Negative experience: Notice the reviewers. From their own staff Their shipping company charges their clients extra without justifying. As an importer for 20 years and being well aware of how shipping companies throw in extra charges to unaware clients. The list of charges keep adding up such as Warehouse fee Container cleaning Transfer fee Washing fee Exchange fee Be careful and know your rights while dealing. Seek justification for the charges
Positive experience:
Positive experience: Great people
Fantastic experience: Biggest shipping group in UAE
Positive experience: Ok Place
Fantastic experience: This is My office building
Fantastic experience: Fantastic people, a real pleasure working with them
Positive experience: Goid
Fantastic experience: Good
Fantastic experience: Nice
Positive experience:
Fantastic experience: professional and oldest logistics group
Fantastic experience: Very nice
Fantastic experience: My long time work place
Fantastic experience: Cma cgm agent
Fantastic experience: شحن وتخليص معاملات جمركية
Fantastic experience: Jice
Positive experience: Good
Fantastic experience: Good people
Positive experience: Shipping company office
Fantastic experience: Full enjoy
Fantastic experience: great services
Positive experience: Awesome hospitality
Positive experience: Good insurance company
Positive experience: No
Fantastic experience: Good place
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